10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
37,244 miles

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« Read the previous 20 complaints

problem #42

Sep 142019

Cruze

  • 75,000 miles
While attempting to start my vehicle it will not turn over. Then the check engine light flashes on and off. The display then reads service theft deterrent system. Service tire monitoring and will then completely lock up. This has happened to me roughly 4 times in the last few months. The only way to get the car to start is with a jump. The battery, starter and alternator are all good and are not causing the issue.

- Rochester, NY, USA

problem #41

Aug 122019

Cruze

  • 123,000 miles
The catalytic converter went out. Got so hot it blew my head gasket as well as hoses and casing for water reservoir

- Irving, TX, USA

problem #40

Jul 282019

Cruze

  • miles
Constant anti freeze leaking. Replaced the water pump twice, the coolant reservoir, the thermostat, flush the system, . I've owned the vehicle for a little over our year and have spent countless amounts money on repairs. No matter what I do know the problem is never solved. This is a defective make and model.

- Manteca, CA, USA

problem #39

Jul 122019

Cruze

  • 37,000 miles
Had started noticing that when I would start my car my radio would sometimes take a long time to come on. Eventually woke up one day to start my car and it would not start. This should not be happening because the battery is not even a year old. Used my portable jumper to charger and took it to get read and it was not the battery. I was told that there was an electrical drain that was still charging my battery even after it was turned off. The second issue is when I am driving and go to give the car gas and the car would not immediately accelerate causing to me to almost be hit twice. I had to give it gas a second time in order for it to accelerate

- Ellicott City, MD, USA

problem #38

Jun 292019

Cruze

  • 81,740 miles
Water coolant outlet failed

- Detroit, MI, USA

problem #37

May 162019

Cruze

  • 28,000 miles
Air bags failed to deploy following total front end being crushed, after hitting another vehicle in the rear.

- Saint Marys, GA, USA

problem #36

Oct 302018

Cruze

  • miles
I started having issue last year with the engine. I called Chevy and was advised my warranty expired 12 day's before my complaint. After doing some research I learned that multiple consumer's across the country are having the same issues with the heating system and engine. I feel my car should have been recalled. The vehicle will just shut off mid traffic without warning. I have invested more than 1000 dollars and it's still having issues.

- South Euclid, OH, USA

problem #35

Apr 152019

Cruze

  • 50,000 miles
NHTSA is number 11193552 I have the same problem as this customer to the T. the cars radio will shut off while driving after I take they key out while parked the key fob will not lock the car and then if put into the ingishon it will eat the key and lock up. This is a common problem that needs to be looked into there shouldn't be a youtube video with 50K views on how to get your car key out of the ingishon after the elitrical problems. Please fully read NHTSA number 11193552 report as it is the most detailed and reliable source of info for this problem. It happens more often then once so the date when this happend will be the latest accornce of this.

- Edmond, OK, USA

problem #34

Apr 152019

Cruze

  • 50,000 miles
NHTSA is number 11192482 same problem as this customer raido shuts off while driving then key fob will not lock the car after pulling the key out after this happens nothing will lock or turn on.put the key in and it will lock up the key in the ingishon and not even get into the on position ( iv made corrections to the NHTSA number )

- Edmond, OK, USA

problem #33

Mar 012019

Cruze

  • miles
I had the car for almost 4 years and some warranty has expired. Now I'm experiencing lots of problems. First it was coolant leak, radiator, water pump, thermostat and now the head gasket are out called dealership & GM and they say the can't do nothing about it. Currently still paying for a for the car and have not received no help for either parties mention above. I will like to know if this car is in the lemon law or if someone can help me. Thank you

- Long Beach, CA, USA

problem #32

Jul 012018

Cruze

  • miles
Antifreeze leaks.have had car into shop 3 times and problem has not been solved

- Philadelphia, PA, USA

problem #31

Jan 022019

Cruze

  • 115,000 miles
I have a 2014 Chevy Cruze ls, 115,000 miles and properly maintenanced. After hitting 100,000 miles the vehicle seems to be completely falling apart. Recently had to replace the oil cooling system due to it being cracked. After that was fixed my check engine light came on. Come to find out the entire intake manifold now needs to be replaced. After that issue is resolved, my steering wheel is now sticking dead center with a lack of movement with turning.

- Sonora, CA, USA

problem #30

Sep 012018

Cruze

  • 75,000 miles
Vehicle is experiencing severe issues with the power when vehicle is in motion. On several occasions I have been driving down the road and the vehicle will all of a sudden, without warning shut down multiple essential components - including power steering, headlights, radio will go in and out, display screen will go off, turn signals, etc. Pretty much anything that takes power will fail. However the vehicle will still remain on (and not in aux mode) and acceleration will not be affected. Around the time that these issues began a warning light for stabilitrack came on the dash board and several more warning lights have come on since. This has occurred when vehicle has been on city streets and freeway including as I have been negating a turn. This has caused an extreme safety hazard as I have almost lost control of vehicle and run off the road or hit other vehicles head on during the failure.

- Pleasant Hill, CA, USA

problem #29

Dec 072018

Cruze

  • 67,636 miles
Driving thru mountains up hill and a snap sound and no power just a lot of racketing the car had no power no gear connection nothing just reved.. sounded like right front axle snapped

- Volcano, CA, USA

problem #28

Dec 012018

Cruze

  • 60,729 miles
When driving my car never ends up heating up, this makes me choose between being able to see or being able to be warm. This is a major problem living in Wisconsin and I am not able to heat my car up in the winter. The only way that a little heat will come out is if I've already drove 5+ miles and I keep my car above 3500 rpms. This is not acceptable and makes it a major safety hazard to drive in the winter. It will do this when stationary, in motion and whenever. This car does not heat up.

- Johnson Creek, WI, USA

problem #27

Nov 132018

Cruze

  • 73,000 miles
Codes P0411 & P2440 detected after diagnostics, pump supplies catalytic converter for purpose of reducing harmful emissions. Both converters were replaced under warranty this year. Why is a.I.R. not covered if it is related to the converters? engine light on.

- Indio, CA, USA

problem #26

Jul 172018

Cruze

  • miles
Trunk has a button to release and open it, the design by GM has caused moisture to easily get inside, the other issue is how the buttons are installed, mine had a strong epoxy so it made the repair impossible with out a new trim piece. If you look at the Chevy Cruze it is the piece that has the license plate lights, in the middle is the trunk button, I did call GM and they didn't seem to care, this trunk issue has been an ongoing nuisance for alot of consumers. Thank you and if there is any questions my number is (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Derry, NH, USA

problem #25

Mar 102018

Cruze

  • 37,345 miles
Heat wont work in cold weather. Looked up and seen tons of the same year and make with a recall for heat block. Also front end axel sounds like it wants to snap. I contacted Chevy they were no help. Its our only car right now and we have a child. Not safe as far as im concerned.

- Pine Hill, NJ, USA

problem #24

Nov 102017

Cruze

  • miles
For the past year I've been dealing with my car overheating. The screen will display ac off due to high engine temperature, from then the screen will go to engine overheated idle engine, every time I drive these signals come on, if I stop at a stop sign or red light cold air automatically stars to kick out. I've taken it to three different Chevy dealerships along with two other repair shops, I've had a new water pump, new thermostat, timing house sensor changed and radiator flush done over the course of a year in a half and still to this day no one can seem to fix it.

- Redford, MI, USA

problem #23

Dec 262017

Cruze

  • 58,768 miles
Trunk keeps releasing and opening on its own every couple of hours setting the alarm off.

- Rockford, IL, USA

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