The contact owns a 2010 Chevrolet Equinox. The contact stated that while driving at 58 mph, the vehicle began to lose power as well as making a grinding and banging noise inside the motor. The contact pulled the vehicle to the side of the road when the vehicle completely lost power. The contact had the vehicle towed to the dealer. The dealer diagnosed that the guards around the timing chain detached causing the motor fail and the Cadillac converters to melt. The entire motor was replaced. The contact stated that five days after having the vehicle repaired, the failure recurred. The contact took the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 138,742.

- Metter, GA, USA

Car looses power while driving

- High Point, NC, USA

While driving on city streets, my gas pedal became unresponsive. The car began to slow down. Unable to keep my speed, I was unable to make a stoplight and had to stop. While my foot was on the brakes, the RPM for my vehicle were steadily at 6-7000. As the light turned green, I put my foot on the gas pedal, received a jolt as if the car was accelerating, but was slowly making my way up to 20 mph. As the time took near 30 seconds to make the climb on a flat road to 20 mph, I decided for my safety to hit my emergency flashers. Around that time, the check engine light came on. I pulled to a side street and hit 'onstar'. they were able to give me two codes that appeared. P0776 and P0700. While talking to onstar, my car was in park and again the engine was pushing 7000 rpms. I was barely able to make it to my house as the car was barely able to maintain it's speed. The next morning I was curious if I was able get the car out of my driveway or if it could move in a forward motion. I was forced to push my car out of my driveway as I could not go in reverse at all and again I noticed that the car could barely move forward. After having my car returned from specialist in transmissions, they gave me pictures of what they found. Which I included five with the complaint. The issue after talking to the dealership is a very common problem and by reading those two codes were able to instruct me the parts that broke inside the transmission without opening it up or checking the transmission fluid.

- Fairfield, OH, USA

The contact owns a 2010 Chevrolet Equinox. While driving approximately 35 mph, the check engine warning indicator illuminated. The accelerator pedal was depressed and the vehicle started to decelerate with the engine rpms at 6,000 when the contact removed his foot from the accelerator pedal. In addition, the vehicle failed to reverse and the "D" on the instrument panel was blinking. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact also stated that onstar produced codes P0776 and P0700. The manufacturer was made aware of the failure. The approximate failure mileage was 79,300...updated 08/30/17

- Fairfield, OH, USA

Oil consumption.6 months ago called antelope valley Chevrolet 1160 motor lane, lancaster, ca about oil consumption. I noticed no oil was visible on the engine oil dip stick. The service advisor stated make sure to fill it up and watch it no need to bring it in at this time. On March 15, 2017 the vehicle popped an engine code for both knock sensors and performance of the sensors. I then made an appointment that evening for the following morning. After making the appointment I checked the engine oil and no oil was present at that time again. I added 2.5 quarts of oil to make the drive to dealership the next morning. I also researched and found that there was an open recall for oil consumption. The dealer diagnosed my vehicle by doing an oil change and found metal flakes in the oil filter. The engine oil light never came on during the last six months.the dealership stated the engine needed to be replaced at a price of $8,000. As a military member who has moved 6 times in last 3 years it is really hard to keep receipts. The dealership stated without maintenance records they will not do anything or provide any assistance. The service advisor said that we can have you talk to sales department and see what they can do for you. On Monday March 20, 2017 I went into the dealership wanting to talk with service manager robert. He stated they couldn't do anything without service record and I finally convinced him to submit it for warranty work. That evening I called corporate and spoke with customer care. They took my claim and called me back on Monday March 27, 2017. Corporate stated they could not do anything or provide any assistance. Today, March 29, 2017 service advisor called me and stated they would not do any warranty work. I then stated I will pick my vehicle up and will be filing an official complaint. General Motors is not backing their product up of this know issue

- California City, CA, USA

The contact owns a 2010 Chevrolet Equinox. While driving 75 mph, the engine reduce power indicator illuminated and the vehicle began to shake violently. The engine stalled, but was able to restart. The vehicle was taken to a dealer where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was not repaired. The contact also stated that the vehicle had been previously repaired due to several recalls. The recall specifics were not provided. The manufacturer was notified. The failure mileage was approximately 96,136.

- Fayette, AL, USA

Cam chain broke second time

- Kansas City, MO, USA

Multiple trips to the dealer. Solenoid problem, air bag, engine light on, broken chain, fuel pump injector, leaking sun roof, as of 3/6/2017 I need a transmission. My car was purchased in 2010, I only have 31,000 miles on it. Iv'E visited the dealer Jan, Feb, and March of 2017. I feel I should be compensated with a new car!!!! Jan, F car

- Phila, PA, USA

Oil consumption, everytime I get an oil change the car has burnt nearly half the oil that was put in the car in 3000 miles. Also my check engine light keeps coming on for a bad catalytic converter and I know several other Equinox owners that have the same issue.

- Williamsburg, KY, USA

Car only has 89K miles and it's having issues when it's accelerating and switching gears. It also stalls often while in motion. Also having an issue with my defroster controller. Seems like this is a recall in the same year and model but my VIN doesn't qualify

- Mendota, IL, USA

The contact owns a 2010 Chevrolet Equinox. While driving 40 mph, the transmission failed. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The contact also stated that there was excessive oil consumption with no safety defect. The contact stated that there was an abnormal grinding noise emitted from the engine. The contact also stated that the air conditioning unit and windshield defroster failed to operate as intended. The vehicle was not diagnosed or repaired. The contact was informed that the air conditioning evaporator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

- Houston, TX, USA

The contact owns a 2010 Chevrolet Equinox. While stationary, the vehicle would not start when prompted. It was diagnosed that the vehicle needed a new engine. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.

- Anoka, MN, USA

Excessive oil consumption. Every 1,000 miles or less I need to add at least 1 quart of oil. No oil leak. Hubler Chevrolet in indianapolis has investigated the issue. They also indicated no leak and that the vehicle is consuming excessive oil. They recommend piston and ring placement. I declined service at that time as there is an active recall on 2010 Equinox for this issue. However, my VIN is not part of this recall. I spoke with a representative from GM and they suggested I contact NHTSA to see if my car can be considered part of the recall since I am having the same problem and recommended repairs as other 2010 Equinox. Hubler Chevrolet service manager recommended I check the oil 500 miles to ensure adequate oil and add if necessary. Attached is the recall paperwork I found for the 2010 Chevy Equinox, which does not apply to my vehicle. Also attached is the receipt with diagnostic and recommended repair from the service department. Please consider my request to add my vehicle and any other 2010 Chevy Equinox with the same problem to the active recall to fix the excessive oil consumption issue. While I stay on top of checking the oil, I am very concerned that my engine will lock up when I am driving. I truly feel unsafe in my vehicle. Thank you.

- Greenwood, IN, USA

My vehicle starts own its own and know I have the engine light on and the air conditioning turns on own its own!!!! please help.

- Whittier, CA, USA

Excessive oil consumption

- Ruckersville, VA, USA

Four times within the last two months the stabile symbol, check engine symbol, and reduced engine power alert have come on. The first time happened when I was parking, the 2nd time when I let the car warm up, the 3rd time when I was doing 60mph on the expressway and the 4th time when I had gone about 5 blocks on a city street. Each time I was driving, the car slowed down and became hard to control. I was able to get off the road and cut off the engine. After sitting for about 5 minutes, the reduced power alert went off and I was able to drive. The check engine light stayed on. After about a day the check engine light went out. The car will run ok for a day or two and then start to act up again. I was told that it probably has something to do with the gas medal, however the dealer hasn't been able to detect a code. I am concerned that I will be on the highway going at a high speed when it happens and not be able to get out of the way of other traffic.

- Chicago, IL, USA

Timing chain recalled by mfg fixed, excessive oil consumption, timing chain failure again, fixed again $2700, continued excessive oil consumption complete engine failure at 98,000 miles.

- Wausau, WI, USA

I experienced sudden deceleration while driving on the interstate in winter conditions. Many near accidents occurred while I struggled to maintain control and exit the interstate as soon as possible. Loud knocking from the engine and a strong gas smell immediately followed. The engine stalled several times when I came to a complete stop, such as intersections as I went straight to a nearby Chevrolet dealer. I was informed the rear main seal blew out causing a sudden loss of oil pressure. They also said this happened due to high positive pressure in the crankcase due to a frozen or blocked PCV valve. GM is aware of the issue as stated in the General Motors service bulletin 14882. However, GM says my VIN does not apply in this case. Due to the severity of the issue, I felt it was important to let someone know so other people with similar vehicles could be notified of the extreme hazard.

- Clive, IA, USA

The contact owns a 2010 Chevrolet Equinox. While driving approximately 55 mph, the oil warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed. The contact was informed that the vehicle was low on oil. In addition, the contact stated that the vehicle was taken to the dealer a second time where it was diagnosed that the piston needed to be replaced. The vehicle was repaired. While driving approximately 50 mph, there was a noise coming from the engine and the engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain and transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Lawrenceburg, KY, USA

2010 Chevrolet Equinox all of a sudden lost traction control and drop speed to 15 miles per hour. Error light came on stating "engine power reduction" and then "service ". along with these error messages the icon for engine and stabilitrak came on after car lost most of its pwlower and traction. It was a cold night christmas 2016 but not as cold as other cities as we live in phoenix, AZ. Thankfully I was in our neighborhood when my [xxx] daughter and I lost power instead of being on the freeway but this is a major safety issue with these cars. I've recently read many complaints from Equinox owners who've dealt with this same issue. The dealership said it was the throttle body and solenoid valves and charged me $850 for a repair that I truly feel needs to be under a recall given the safety issue of losing power and traction while driving without warning!!! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Litchfield Park, AZ, USA