10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 89,940 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Original recall 09 V4 89000 was supposed to have fixed visibility issue. Car was taken in at the time of the original recall. The vehicle is showing symptoms of the exact same issue as before where defroster is no longer working because of controls not functioning. Radio is also out along with possible other unknown electrical issues. We've turn the car on and off several times hoping it was just a glitch, however it appears the problems of the first recall are back again. Driving the vehicle pose a threat has we live in weather we're having to have control over the defrosting is needed. Defroster and panel do not work because of lack of electrical control. My worry is that this is systemic, the the issue is reoccurring, every so years or so, that other issues will continually make this an issue in the future.
- Fate, TX, USA
I recently bought this vehicle use it was wondering why the owner got rid of it now I know. There is obviously a problem with the hill assist on this vehicle and I have seen complaints on the form that other people have had the same problem and not known what it was. The problem I'm having is when the hill assiat engage's it will not disengage like it's supposed to. I actually had to have a mechanic reset the whole computer to get it to disengage the other day and remove the battery terminal today to get a disengaged. I even called the dealer today at they weren't aware of any problems they had no idea what I was talking about convenient. Several mechanics know but the dealer doesn't want to acknowledge the problem and they want me to pay to have it diagnosed. I've already diagnosed it, I just want toknow what the fix is. According to every mechanic of spoke to its in the computer programming and there is no fix. I will have on this vehicle for weeks and it's already happened to me 5 times.
- Ocklawaha, FL, USA
Timing chian expanded causing check engine light on and fog on front winshield in the morning and at times during the day
- Westbabylon, NY, USA
As I was approaching to a stop light my truck began to shake and vibrate as it was trying to shut itself down. As the light turned and and I tried to push the gas peddle, the car went a little then stopped. I cranked the key again, started, then shut off. Now this has happened before my the truck would start back up and drive again. You can hear this weird rattling noise and while driving I was always cautious not knowing if my car would just stop randomly, or it if was just a fluke. No fluke. I see many people with the same issues and GM needs to be held responsible! I drive with my 3 and 4 year old daily, as well as taking my client's to and from appointments and running errands. Just feel so violated that a car was sold to me knowing the pre historic conditions.
- Buffalo, NY, USA
Since I purchased this vehicle, I constantly get a "service airbag" message on my dashboard. I have notified the dealer as well as GM/chevorlet by phone and was told that unfortunately there is no recall for this. I took my car to the dealer in which I purchased and since they did not see the message they said there is nothing they can do. I fear (god forbid) being in an accident and the airbag does not deploy. I do travel with my children in which one of the 3 is a toddler. Is there anything that can be done. - also which is very annoying my key gets stuck in the ignition. Now I have 2 sets of keys one gets stuck more than the other, but there are times where I have to spend hours trying to remove it - I took it to the dealer but once again was told nothing is wrong with this. I have seen numerous videos and forums with the same complaint. Needles to say I would never purchase a Chevy again! too many issues for a car that I've only had a few years.
- Orlando, FL, USA
Intermittent loss of system heat. Blower works but blows frigid air into cabin and onto windshield causing frosting and safety issue. Controls do not work to correct issue. Actuator doors either don't move or move randomly. No change in blower air. Air temp feels like below zero. No warning of change from hot to cold air. Vehicle can be stationary, in motion, highway speeds, side street speeds, turning, straight, it doesn't matter. In going to destination heat stopped and cold air blew. This has been a recurring issue for about 2 years. Dealer says not coding or storing codes. Main computer doesn't sense the problem. Actuators recalibrated on Friday, it reoccurred on Saturday. There is a recall on the control system brain but dealer unwilling to do repairs. 2010 and 2011 were the worst years for issues in these vehicles. Many complaints of the same issues. Dealer says they can't fix it if it doesn't display codes according to my almost $4000 warranty service contract. I love my Equinox but I need it fixed and working. Brought it into dealer on Friday, intake person actually felt the frigid air coming from blower. No amount of flipping switches, turning knobs or pushing buttons correct this issue. Still they don't fix it because of no codes. I say main computer is malfunctioning because it doesn't sense the problem therefore it doesn't show codes. Dealer admits there is an issue, just don't know what it is. On a personal note, I am a cancer survivor and have many medical issues, I also Transport young children in my vehicle. This issue is a health hazard to myself and them.
- Richfield, MN, USA
My catalytic converter went out with less than 100,000 miles on the car. There is a service bulletin for this issue, but my car does not fit in the "build date window" although the bulletin covers the year and engine type.
- Fayetteville, AR, USA
My engine light comes on I take car to GM dealer and they tell me I need a catalytic converter, they didn't tell me that there was a special service cover for the part, when I called them back about it the tell me that me car was out of the mile part of the coverage and that it would have to pay for it myself, I call GM and spoke to a lady name adrea and she informs me the same thing I told her I never received any thing in the mail concerning is coverage, she said the mailed them out March 2017, I asked if she was able to tell if there was one sent to my address she could not. This part is should have never be a special service coverage, because it is a environment issues, this car is 7 years old. So I have been going back and forth trying to get GM to fix this.
- Havre De Grace, MD, USA
Exhaust manifold cover issue -the car made a loud noise when I start the car. I took it to an auto repair place when noise was unbearable and found that the exhaust manifold cover was cracked and that was causing toxic air pushed back into the car when I turn on A/C or heat which is hazardous to the occupants health. So I needed to get it fixed asap. I googled to see if there is any recall or warranty extension on this part so I can take it to the dealership and there was no recall or warranty extension on this part. I researched online and came across complains from other Chevy owners regarding this issue (complains seen online). I contacted Chevy to complain about this issue as well as see if they would reimburse the money I spent on this repair (over $600) and they told me I should have taken it to their dealership where in reality would have cost me more than $1000 if there is no recall or warranty extension on this part (the Chevy folks are aware that there is no recall on this part). I believe this is a health hazard for people who are not aware of this problem and drive around with a cracked exhaust manifold cover because they cannot afford to make that expensive repair. I contacted another auto repair place and they told me the same thing about toxic gas being pumped into the car if that cover is not fixed.
- Sterling Heights, MI, USA
Car vibrates vigorously at speeds between 10-25 mph. Hard to control in city driving
- Washington, DC, USA
2010 Chevy Equinox (53K miles). Vehicle was being driven on a city street and while in drive failed to accelerate. Vehicle began to jerk while in motion and would not shift in reverse. The engine ran but the could would not move. All of the diagnostic codes reflected the transmission.
- Bronx, NY, USA
While driving the engine speeds up but the car will not move almost like it is out of gear..it revs and then will be ok and back to normal speed and I was on a surface street. No one was behind me.luck for me. At times makes a high pitched sound while this is happening. The nearest dealer is not 20 miles from my home. I am afraid to drive this vehicle.
- Bridgeport, IL, USA
Oil consumption, everytime I get an oil change the car has burnt nearly half the oil that was put in the car in 3000 miles. Also my check engine light keeps coming on for a bad catalytic converter and I know several other Equinox owners that have the same issue.
- Williamsburg, KY, USA
Both heating and air conditioning temperature is fluxuates on it's own. Unable to get enough heat or cool when outside temperature is quite cold or quite warm.
- Mitchell, On Canada N0k 1n0, AL, USA
Wasn't informed about the excessive oil consumption. Letter never made it to my house. Excessive oil consumption has caused the catalytic converter to fail prematurely. Chevy issued a special warranty but it disqualifies you if you have more 120K miles. Chevy has known about this issues since 2011 but intentionally waited to issue special bulletin because they wanted to disqualify as many people as possible.. the service rep told me since I didn't pay the previous repair (which were manufacturer defects) that I am basically responsible for the repairs. This car has had over 4 major repairs that were due to manufacturer defects but the rep is saying that since I'm the original owner they won't assist me. I told her the issue is with the car, it has nothing to do with the ownership which is why you're issuing all the special warranties. None of the major repairs that were done on this car are listed in the vehicle history report on carfax or on the GM owner site where it states that such reports will appear. I got the service report from the dealership when I saw the sales associate with it. I told the rep had the information about the excessive oil consumption been listed on my Chevy profile I would have had the issue fixed thus saving the catalytic converter. She still claimed it was sent. The catalytic converters need to be recalled without exception. Honda replaced my cracked my engine block no questions asked! they have honored ever warranty I've ever had and fixed every manufacturer defect without drama. I cannot say that about Chevy. They have caused me nothing but stress over issues they created and have gotten away with it and today I just learned that my car now has a fuel pump recall.
- Clarksville, TN, USA
Wave plate the wave plate blew up in our transmission leaving us with a $5000 bill on a vehicle with only 76000 miles. The wave plate on 2010 Chevy Equinox's has been recalled by specific VIN numbers by GM but for whatever reason my VIN is not on the recall list. It should be and I shouldnt be paying a 5000$ bill. Our vehicle came to a complete stop in the middle of the highway with my 2 year old and 4 year old in the car. My husband and a kind gentleman had to push the vehicle out of the roadway.
- Gardner, MA, USA
The radio will not turn on when I start the vehicle. It is not until 10 minutes later that the radio will finally turn on and work properly. This also effects the turn signals and hazard lights. I feel that with the fact the turn signals do not work this is a safety hazard and a recall needs to be issued to fix this problem. This started in my driveway.
- Louisville, KY, USA
I purchased the car in Sept. 2014. It was used. When I took it for it's first oil change I was told that it was completely empty of oil. I checked it again myself awhile later and it was dry again. I continued to check it and it loses oil fast. It's not leaking and it's doesn't seem to be burning it up. When I google oil loss Equinox 2010 I fould numerous complaints by others with the same problem. They are saying the only solution is a new engine. I have finally called the dealer and they are telling me they may not cover it under the warranty.
- Hillsborough, NH, USA
35R wave torque convertor/transmission - driving on the highway all of a sudden gas pedal would not accelerate no speed, check engine light came on. I almost got hit by a car and had to shift my car into neutral and glide it to the shoulder lane. GM has known about the issue for quite a while with the wave plat torque convertor and transmission and has not taking responsibility for the recall. My car has very pristine and regular maintenance with only 70,000 miles on it. I am active duty and I do not want other lives to be in danger. There are many posts about the same issue duplicating my issue exactly the same and GM has not taken responsibility. There should be a recall. I was told I need a new transmission.
- Waianae, HI, USA
- Wharton, TX, USA