really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 2
Average Mileage:
84,855 miles

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« Read the previous 20 complaints

problem #87

Jan 232016


  • 66,000 miles
The motor mounts on my 2011 Chevrolet Equinox are either loose or are missing in my car. The motor shakes when I come to a stop and when I come to a complete stop and hit my brakes again the shaking stops, and my car sounds like it is missing.

- Tulsa, OK, USA

problem #86

Jan 182016


  • 116,734 miles
While driving the display on the dash displayed the words "powering down" and then the car proceeds to slow to a complete stop. All while I'm driving on the freeway in traffic. The Chevy dealership in mckinney, el dorado, advised me that the engine simply fell apart and broke. I just got a tune up and oil change within the past 60 days...how can an engine just fall apart with no indication, no check engine light, no smoke, etc.

- Fort Worth, TX, USA

problem #85

Dec 152015


  • 107,000 miles
For the second time since I have owned the car new major engine work was undertaken. 1st was a timing chain wear issue causing engine noise at about 50K miles. Next was a near total engine rebuild due to excess oil consumption where rings, bearings, pistons etc at GM warranty cost. All except for cam actuators for which I was charged $391. I picked up the car and all seemed fine. Within 100 miles of picking up the car the engine light came on and a P0420 engine code was logged. I was told by the dealer when I immediately returned it to see what had been done wrong that I needed a new catalytic converter, oxygen sensors and new cam actuators. (I just paid $391 to have them replaced less than a week ago!!!) the dealer and GM customer service refused to accept that the catalytic converter failure was due to the warranty covered excess oil consumption or possibly not following the detailed block cleaning, and rinsing procedure described in the tsb for the engine rebuild. I took the complaint to GM corporate customer service and was told that they contacted the dealer and they stated I was told I needed a new converter and I refused service so I have no recourse but contact my aftermarket warranty my dealer pushed on me who has already refused to pay for any failures because GM in their opinion has admitted fault by acknowledging they have a known oil consumption issue. So I have no idea if the original repair was done correctly, do I really need cam actuators or were they never replaced in the first place? I would get rid of the vehicle if I was not so upside down due to the wasted money I let the dealer push on the extended warranty that has been proved worthless.

- Dundee, MI, USA

problem #84

Jan 092016


  • 53,000 miles
Was driving the car at approximately 40mph when the engine shook and slowed down to about 30mph and the rpms shot up to 5,000. I just got the vehicle back from the dealership and they had just replaced the balance shaft chain and tensioner & high pressure fuel pump to hopefully remedy the same problem. The vehicle was purchased certified pre-owned with apprx 52K miles. 11/27/15. I first brought the vehicle in on 12/11/15 and it was retured after 4 days and not being able to "recreate" the problem. I returned the car to the dealership on 1/4/2016 for the same problem which occured on new years day. I just got the car back after repairs on 1/7/16 and now two days later the problem has again occured. The last time in the shop they also could not "duplicate" the issue after driving apprx 50 miles, but I pointed out that the oil was very dirty and smelled like gasoline which they checked and confirmed and did the repairs of the fuel pump and balance chain. The engine issue is still not resolved and I will be returning the car to the dealership again on Monday. I just got plates today because my 30 day tag just expired.

- Mentor On The Lake, OH, USA

problem #83

Dec 232015


  • 91,000 miles
The contact owns a 2011 Chevrolet Equinox. While the vehicle was parked, it shook and the check engine reduced power light illuminated. The vehicle would only accelerate to approximately 10 mph. The vehicle was taken to a local dealer where it was diagnosed that the throttle body needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The vehicle was not repaired. The failure mileage was 91,000. The VIN was not provided.

- Kankakee, IL, USA

problem #82

Jan 042016


  • 98,600 miles
I was in city streets going 30 mph at most, 19 degrees in Minnesota and it shows reduced engine power and stabiltrack off as traction control light comes on and check engine light is on. The engine starts shaking violently and I pull over, restart it and it goes for a few blocks and then the same warnings come on (engine light has gone off and on intermittently for a few months with no issues.) as mentioned, speed reduction was stated on screen and I drive slowly and was only able to accelerate slowly. I just went through a Chevrolet forum and see that I'm not the only one who's had these same issues and lights and warnings pop up on the screen. Luckily I was not on a highway or under any other scarier conditions and was close to home. Many others have spent hundreds of dollars to try and remedy this issue and, per the forum, have only been able to do that after at least having the warranty to pay for it. Here's the link to the extensive forum: chevroletforum.com/forum/Malibu-15/very-dangerous-reduced-engine-power-issue-62499/page27/ I don't want to be A/the casualty that makes this issue more immediate. Furthermore, I don't want to be the cause of injury to any others because of this.

- Minneapolis, MN, USA

problem #81

Jan 012016


  • 52,500 miles
I was driving my Equinox apprx 40mph down a straight road with my husband and 2 kids when the door locks randomly unlocked then locked. My husband and I looked around trying to figure out who bumped the locks but realized only the driver couldve done the and I did not bump the locks. Seconds later the car engine seemed to lose power and quickly started slowing down while the rpms shot up to 3,000 and the engine let out a loud revvvvvvvv. It was not possible to accelerate at this time and the car was quickly slowing down to 20mph in the middle of my driving lane. Taking into dealership on Monday. This happened on new years day. Also, I have only had this car for 5 weeks, I bought it certified preowne from a Chevy dealership, and 3 weeks ago something similar happened but dealer could not recreate the problem so no fix was made.

- Mentor On The Lake, OH, USA

problem #80

Dec 112015


  • 52,000 miles
I was driving the car and entering the highway on a slight right curve when the car suddenly lost acceleration and began quickly decelerating, the engine began to shake. The car went from 60mph down to about 30 mph, almost as if it had stalled or stopped working suddenly. This lasted fr several seconds, acceleration was not possible at this time. Very dangerous. Took to dealership for service but dealer could not duplicate problem. Car was at approximately 52,000 miles. I purchased it certified pre-owned only 3 weeks prior from the local Chevy dealership. There was a second similar incident 3 weeks later.

- Mentor On The Lake, OH, USA

problem #79

Dec 032015


  • miles
I received a letter from GM/Chevrolet in August 2015 regarding oil consumption issues in my 2011 Chevrolet Equinox (service bulletin no.: sb-15285). I am currently having this issue monitored for this as I was told I would have to have bring it to the dealership every 1,000 miles for monitoring before they would do anything about this. In the meantime I have gotten a check engine code P0420 which relates to the catalytic converter. My Equinox has just at 84,500 miles on it and the catalytic converter warranty is only 80,000. I took it in to the dealer this morning and was told the converter needed replacing. After speaking with multiple dealerships and mechanics I understand and have been told multiple times that the oil consumption and piston issues have caused this problem yet GM/Chevrolet is telling me they will only help me approximately $200 to help with the new converter. They must know this is what's caused this issue as it appears that a lot the 2010 Equinox had the exact same issue and problems. I would really like for GM/Chevrolet to fix the converter on my Equinox at 100% their cost as it has had multiple other issues including transmission (covered under a bulletin listed on your site here), camshaft actuator (covered under a bulletin listed on your site here), etc. The converter per quotes are anywhere from $600-$1,200 which is a lot of money for an issue that was caused by the oil consumption issue they know about, but have to monitor first before they will fix it.

- Crawford, GA, USA

problem #78

Sep 152015


  • 123,367 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving, there was an abnormal noise coming from the engine. The contact discovered that the oil levels in the vehicle were very low. The vehicle was taken to the dealer who diagnosed the cause of the failure was due to excessive oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 123,367.

- Mechanic Valley, ME, USA

problem #77

Nov 152015

Equinox 4-cyl

  • 106,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that shortly after refueling the vehicle, the service engine warning light illuminated. The vehicle was taken to the dealer who indicated that the fuel pump assembly fractured prematurely causing a failure. The dealer diagnosed that the fuel pump assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 106,000. Updated 1/20/16

- Columbus, NJ, USA

problem #76

Oct 172015


  • 76,000 miles
I bought this vehicle used and one month later ck engine light comes on and stays on while driving the type of roadway is either hwy. Or in town at any speeds. Had checked, trouble code P0013 cam act. Sensor. Found recall #11195A on line. Cheverlot refusing to acknowledge this even though recall is for same year, same vehicle and, same engine.

- Shreveport, LA, USA

problem #75

Oct 202015


  • 136,000 miles
The contact owns a 2011 Chevrolet Equinox. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle restarted, but the failure recurred on multiple occasions. While accelerating from a stop, the vehicle accelerated and immediately stopped responding in the middle of an intersection. The contact continued to depress the accelerator pedal, and the vehicle jerked and began to accelerate. After that incident, the vehicle would no longer reverse or shift from third to fourth gear. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 136,000.

- New London, NC, USA

problem #74

Oct 032015


  • 51,000 miles
While driving the car stalled out. The check engine light came on and the possible cause was a cam shaft sensor. But on further investigation it was because the car was low on oil. There was no indication from the vehicle information system that the car did not have any oil. It just stopped without warning three times, always after slowing down for a turn. This is very unsafe, I was almost hit twice!

- Dayton, OH, USA

problem #73

Jul 242015


  • 48,434 miles
After taking the car out from a stop sign, the steering wheel locked and could not accelerate. The car started to slow down. I was able to put the gear on park once the car stalled and turn off the ignition. I then turned on the ignition and everything was normal. Once I reached my destination I turned off and on the ignition and check engine light came on. Upon taking to the mechanic they found out the cam sensor had to be replaced.

- New Providence, NJ, USA

problem #72

May 182015


  • 45,136 miles
The contact owns a 2011 Chevrolet Equinox. While driving at 30 mph, the service engine light illuminated. The vehicle was taken to the dealer who diagnosed that the timing chain fractured. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The failure mileage was 45,136.

- Chicago, IL, USA

problem #71

Jun 142015


  • 63,803 miles
For a third time in 2 weeks, the vehicle loss power and failed to maintain speed. It would not even move forward when given gas even though the engine continued running. This time, the check engine light did not come on. The vehicle had to be turned off, then re-started, for movement to be regained. This happened in heavy traffic and blocked a lane for a couple of minutes, until I could pull off the road. This happened on previous occasions at highway speed too, but, we had more recently replaced the throttle body unit, as this was a prior diagnosis for this failure condition. Now, we're not sure the vehicle can be trusted at all.

- Columbia , MD, USA

problem #70

Aug 152014


  • 75,000 miles
Initially the issue started with rough idling of the car, engine ticking, and engine stalling. After indicating this to the dealership, they informed me that the ECM needed to be reprogrammed because the oil life indicator was not properly calibrated causing the system to think that there was more life on the oil than there actually was. The engine balance chain eventually broke while on the interstate (55 mph), due to improper oil lubrication. The fuel pump, water pump, and a few other items had to be replaced due to the damage caused when the chain broke. I notified the dealership once again after engine ticking/ rough idling re-occured and they indicated to me that the engine ticking during startup was normal. The engine ticking progressed to becoming a constant noise. I noticed that when I took the oil in for an oil change, approximately 2000 miles in, that the oil dipstick would come up completely dry. This indicated the vehicle was experiencing an excessive amount of oil consumption. I took the vehicle to the dealership who indicated that pistons had to be replaced and the exhaust manifold was cracked. This indicated that the engine was observing some excessive amount of heat most likely due to the oil consumption issue. During these issues, no service engine light ever came on. The car had to be taken back to the dealership after the service engine light came on which indicated that the cam shaft actuator solenoids and catalytic converter needed to be replaced. The catalytic converter most likely failed due oil seeping into the exhaust which coated the ceramic substrate & the excessive heat experienced by the engine (as indicated by the cracked manifold) damaged the ceramic substrate. Oil consumption leads to excessive heat from the engine which can be a fire hazard. Engine stalling due to oil consumption leads to crash safety issues.

- Hamden, CT, USA

problem #69

Jun 012015


  • 105,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle was idling extremely rough and then the vehicle stalled without warning. The failure recurred multiple times. The vehicle was taken to an authorized dealer. The technician diagnosed that the cam shaft actuator solenoid needed to be replaced. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 105,000.

- Spring, TX, USA

problem #68

Nov 142014


  • 70,000 miles
I was driving and all of a sudden, the check engine light came on and "reduced engine power" message appeared. You are at highway speed and suddenly you can only go 30 miles an hour no matter how much accelerator is depressed. After pulling over at the first available safe area, turning off the car and restarting seemed to reset the car so it was able to proceed. This continued to happen until I attempted to clean the throttle body. The throttle body wasn't operating correctly. Cleaning it did stop the "reduced engine power" message. This car also burns oil, no leaks, but you need a quart or two of dexos oil a month. GM seems to think this is normal. Also the car stalls as you reduce speed, like coming to a traffic light. It works fine for awhile, but on certain days, it stalls every time you slow down. The check engine light points to a gas pedal switch.

- Pittsburgh, PA, USA

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