10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
62,137 miles

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« Read the previous 20 complaints

problem #72

Jan 052017

Equinox

  • 70,000 miles
In January 2017, experienced stalling and smell of fuel/oil throughout vehicle. Towed to dealer and was told rear oil seal was leaking oil and needed replacement. Charged 1500 dollars. On April 12th, 2017 during routine repairs for brakes, was told oil leaking again. Took back to dealership and was told that it is leaking from a different area but it is related to the rear oil seal leak. Further investigation shows that these vehicles have known gasket and seal issues leading to engine failure but GM/Chevy has not recalled. They issued a service bulletin in March 2015 #14882 but my VIN number is not included in this bulletin even though vehicle is exactly the same as the other people who are included. GM and Chevy not willing to help me and I am terrified to drive my vehicle.

- Ann Arbor, MI, USA

problem #71

Apr 132017

Equinox

  • 125,000 miles
On April, 13 2017, my wife was exiting the highway on the way home from work. The vehicle immediately slowed and shut down nearly causing her to be run over by a semi-tractor behind her. Because the car could not be re-started, I had it towed to my usual mechanic. His diagnosis showed it had a timing chain failure which tore up the upper end of the motor. In his experience such damage was the result of oil issues. This came as a great shock to measure I regularly change the oil every 3000 miles. I went home that night and began to research this problem and have found that this is not a rare occurrence with this motor. I would have to add from 1-3 quarts of oil between changes but because there were no bulletins or recalls I was told I would just have to deal with it. So I guess I need to know how many of these vehicles have to die in traffic or people have to die or be injured before someone takes notice. I will have to replace my motor (over $5000) and GM knows these problems exist. It was just a matter of time. And to add insult to injury, GM expects me to have the vehicle towed to their facility at my expense so they can confirm the diagnosis. If the diagnosis is confirmed, then I'll have to tow it back to my guy so he can fix it. Another $200 bucks. Once again, doesn't anyone monitor the internet about this stuff? people get so frustrated when dealing with large corporations, they have no choice but to share their stories with independent sources. And GM surely won't incur additional expenses without government scrutiny. We've learned that the hard way. I just want them to do the right thing. Admit it was a problem-plagued motor and fix it. Thank you for your time.

- Springfield, IL, USA

problem #70

Apr 082017

Equinox

  • 126,000 miles
Car idles rough when stopped jerks during acceleration then stalls there are no check engine lights on.

- San Bernardino, CA, USA

problem #69

Oct 012016

Equinox

  • 86,034 miles
Goes through 4 quarts of oil between oil chages which are done every 3 thousand miles. Oil light does not come on when you are 3 quarts low.

- Silvis, IL, USA

problem #68

Mar 302017

Equinox

  • 106,807 miles
My car shut down while I was driving. I have been having problems with the check engine light coming on.. I am afraid to drive it. I am having it towed to the dealership tomorrow. I am driving a rental. I will never buy another product from this company. I have been reading the complaints. Why have this SUV not been recalled. Are they waiting for someone to be killed before they do this?

- Tabor City, NC, USA

problem #67

May 032016

Equinox

  • 99,000 miles
Around the time frame of may, 2016 I began to notice that my 2012 Chevrolet Equinox with a 2.4L ecotec started having a knocking noise from the engine while idling. The mileage at this point in time was around 99K miles. At the same time that the knocking began, I noticed the check engine light came on. I went to an auto zone to check my oil levels, and realized that the dip stick showed the oil was much lower than it should have been. I went inside and purchased dexos 5W30 oil per the owner's manual and added 1 qt to it. Additionally, I noticed after I took the oil cap off that there was smoke coming from inside. Per the owner's manual, the GM oil life monitor system uses an algorithm that analyzes your driving activity, temperature outside, and several other factors to determine when the oil needs changed. According to this system I was at roughly 70% oil life. The system states that the oil only needs to be changed within 600 miles of the low oil life alert coming on, this doesn't happen until you get around 15%. at this point I began monitoring my oil consumption much more closely and carried oil on me at all times. As time has gone by, I've noticed the car is burning oil quicker, and as of my most recent oil change in February of this year, we began doing oil consumption tests per GM tsb # 13-06-01-003H that explains this issue. The tsb notes that it covers my make and model, but my VIN does not come up as being covered up to 120K miles for this repair. I have had a dealer tell me that the fix listed in the tsb is what needs to be done, but that it will cost $3.4K. Many other models with the same engine are covered but mine isn't. my car has since started stalling when it is idling at low RPM's, specifically on 3/22/17 it stalled twice while in a drive-through.current mileage today is 118.6K and the 2 oil consumption tests show burning up to 1 qt per 1K miles.

- Green Valley, IL, USA

problem #66

May 032016

Equinox

  • 99,000 miles
Around the time frame of may, 2016 I began to notice that my 2012 Chevrolet Equinox with a 2.4L ecotec started having a knocking noise from the engine while idling. The mileage at this point in time was around 99K miles. At the same time that the knocking began, I noticed the check engine light came on. I went to an auto zone to check my oil levels, and realized that the dip stick showed the oil was much lower than it should have been. I went inside and purchased dexos 5W30 oil per the owner's manual and added 1 qt to it. Additionally, I noticed after I took the oil cap off that there was smoke coming from inside. Per the owner's manual, the GM oil life monitor system uses an algorithm that analyzes your driving activity, temperature outside, and several other factors to determine when the oil needs changed. According to this system I was at roughly 70% oil life. The system states that the oil only needs to be changed within 600 miles of the low oil life alert coming on, this doesn't happen until you get around 15%. at this point I began monitoring my oil consumption much more closely and carried oil on me at all times. As time has gone by, I've noticed the car is burning oil quicker, and as of my most recent oil change in February of this year, we began doing oil consumption tests per GM tsb # 13-06-01-003H that explains this issue. The tsb notes that it covers my make and model, but my VIN does not come up as being covered up to 120K miles for this repair. I have had a dealer tell me that the fix listed in the tsb is what needs to be done, but that it will cost $3.4K. Many other models with the same engine are covered but mine isn't. my car has since started stalling when it is idling at low RPM's, specifically on 3/22/17 it stalled twice while in a drive-through.current mileage today is 118.6K and the 2 oil consumption tests show burning up to 1 qt per 1K miles.

- Green Valley, IL, USA

problem #65

Mar 132017

Equinox

  • 94,000 miles
The contact owns a 2012 Chevrolet Equinox. The contact stated that the check oil engine warning indicator illuminated. The contacted assumed that the oil needed to be changed. The vehicle was taken to the dealer where it was diagnosed as excessive oil consumption. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 94,000.

- Panama, IA, USA

problem #64

Oct 052015

Equinox

  • miles
While driving in traffic my car idles ruff and wants to stall. When I press on the gas to keep it from stalling - it jumps. This happens whit speeds ranging from 5-25 mph. My car often stalls while reversing. I had the cam shaft replaced and the problem continues to happen. I have to pay a $130 diagnostic charge just for them to tell me they can not find anything work with the car. Please have someone look into this issue - there appears to be numerous complaints about the same issue. My concern is that I will stall on a major highway with my kids in the car. This started in 10/2015 and still continues to happen.

- Cinnaminson, NJ, USA

problem #63

Mar 062017

Equinox

  • 75,890 miles
I had driven my car to work without a problem which is about 2 miles from my house. After work I went to the store again with no problem. When I backed out of the parking space my car stalled. I put it in park and restarted it, but once I put it in reverse again it shook, and stalled. I restarted it again and gave it a little more gas, then put it in gear to back up. Now the check engine light is on. It wasn't on before all the stalling. I took the car home and parked it thinking it may be bad gas. A week went by without any problems. The check engine light was off the next morning when I started the car.. I came to a light and stopped, waiting for the signal to change. When the light changed I started to accelerate and the car started jerking a little and stalled.this is a busy intersection and I didn't want to be stuck in oncoming traffi as I was in the left turn lane. I put it in park and restarted it again. Again it stalled. I restarted it giving it more acceleration then putting it in drive..I pulled into a parking lot and shut it off. After a few minutes I started it and the check engine light is now on. The car stalled 4 more times before I left the parking lot. I drove it home and parked it. I have read several other complaints that sound exactly like mine. I do not feel safe driving this car knowing it can stall at any given moment putting me, my family, and other travelers at risk. So far I have not been on the highway with this issue. I had it checked and the code came back as P0010. This appears to be a similar problem as the 2011 Equinox had and it was recalled. I strongly feel GM should address this problem before people are killed.

- Livonia, MI, USA

problem #62

Mar 022017

Equinox

  • 89,200 miles
Check engine light came on. Car had been idling rough and would almost stall out at red lights. Also made a ticking noise when pressing on the accelerator at about 20-25 mph. I took it to the mechanic and he found the oil level low. Performed an oil change and cleared the diagnostic code. He also gave me information pertaining to this excessive oil consumption bulletin. Now I will have to check my oil level and make sure to get an oil change every 3000 miles.

- Beavercreek, OH, USA

problem #61

Feb 252017

Equinox

  • 85,570 miles
My 2012 Equinox began burning excessive oil. I had to add oil between oil changes. The vehicle exhibited the exact same issues as under the GM customer satisfaction #12312A which initially only covered the 2010 to 2011 Equinox. This same issue is also covered under technical service bulletin #13-06-01-003H. Based on this issue, my vehicle was in motion on a city street started so sputter while driving and finally shut down while driving. I was not able to get a dealership appointment and took the vehicle to Firestone complete auto care. They informed me that the low oil likely caused the timing chain to jump and recommend I should see the dealership for oil consumption issue as this was a well known issue with these vehicles. I was able to get my vehicle to the dealership. The vehicle has 85K miles and the warranty ran out 5 months ago. I was informed that the issue was the timing chain and it needed to be replaced for $1,600. Similar issue to the 2010 and 2011 Chevy Equinox which is being replaced. Was also told the oil consumption would have to be performed after the timing chain fix and would also be at my expense. There are significant issues for this vehicle and GM is not taking responsibility. The warranty was extended for the 2010 and 2011 vehicles as they should have but the issue is also affecting the 2012 and 2013 as GM has issued service bulletins for them but are not fixing a known issue. This issue is dangerous to customers driving as the car can completely shutdown while driving. This is a dangerous issue for vehicle owners and an expensive one for customers from which GM is avoiding taking responsibility.

- West Alllis, WI, USA

problem #60

Feb 232017

Equinox

  • miles
Consumes too much oil. Camshaft issues. The car has issues properly switching gears in automatic and there is a delay or shaking/jutter at times. Even when the car is idle is has a strange sound to it. Car also has issue with accelerating. I will push the gas down and it doesn't switch gears fast enough. This happens all the time in everyday city and rural driving.

- Pingree Grove, IL, USA

problem #59

Feb 032017

Equinox

  • 81,000 miles
I purchased this pre-owned Equinox September 30. In December I found out from my mechanic that there is an oil consumption problem. It's not leaking oil, it's using oil. He printed out documentation that shows 2012 Equinox vehicles have this oil consumption problem due to faulty piston and piston ring installation. I brought it to my local GMC/Chevy dealer and he said there is nothing that GMC will do for me and that it would be $3,000 to fix. I asked for an oil consumption test but he didn't follow through to schedule it. The vehicle had a power train warranty that expired this last October. Because of that it won't be repaired at no cost to me. Because this is a known issue that this vehicle engine was put together incorrectly, there is no way that I should pay for the repair. Over time this will cause irreparable damage to the engine, leaving me with multiple expensive upkeep and the inability to sell. It just turned to 82,000 miles. My first american bought car after owning foreign cars for decades. Wanted to be patriotic. I won't have that misjudgment again. I felt stuck at first but then realized that this is not an acceptable conclusion. GMC needs to stand behind what they have built.

- Saint Paul, OR, USA

problem #58

Jan 172017

Equinox

  • 93,998 miles
While at a stop light the car started shaking violently, bucking then died it did restart and ran fine for a few days & did it again I'm afraid of getting rear ended or worse when this happens again no advance warning no trouble codes

- Crete, IL, USA

problem #57

Dec 212016

Equinox

  • 92,934 miles
Massive oil consumption especially in cold weather I have used a quart in 356 miles oil light never comes on even with it being 2 1/2 quarts low running out of oil can cause the engine to seize loosing all power and possibly causing an accident

- Crete, IL, USA

problem #56

Sep 102016

Equinox

  • miles
The vehicle is consuming high rates of oil every 500-1000 miles. It is not notifying me the oil needs to be replaced. The car will make a rough noise or lurching sound while driving.

- Orcutt, CA, USA

problem #55

Jan 022017

Equinox

  • miles
I went to have my oil change and there is gas in the oil

- Deridder, LA, USA

problem #54

Jan 152017

Equinox 4-cyl

  • 95,315 miles
Was driving car home to St louis from Chicago, started car fine, drove about 1.5 miles on local road prior to merging onto hwy, and car began to shake and shudder, low oil light came on, parked car, oil leaked out of car.

- Saint Louis, MO, USA

problem #53

Jan 102017

Equinox

  • 140,000 miles
Car had an oil change and new tires put on at belle tire in grand blanc mi. Three days later my daughter (rachelle sly) was at a red light and the car just stopped. Being close to a midas muffler she managed to get it to restart and go there (less than 500 feet). They put the car up in the air and said there was oil all over the bottom of the car. We decided to have it towed back to belle tire since they changed the oil originally. They said it had to be towed to al serra grand blanc mi. By that time the car wouldn't even start.. al serra originally said it was a bad rear seal. Everything escalated to needing a full new engine. There was a bulletin (no.14882) on the 2012 Equinox ltz but when we put her VIN in it did not come up. She had approx 140,000 miles at the time of this incident but had a previous complaint when she was within the required mileage of 120,000 or 10 years per the bulletin no:14882. At that time it was documented of the very complaints. It is cold in mi at this time which is mentioned in the bulletin.at the time of her first complaint al serra changed the catalytic converter which seemed to help. She purchased the car from al serra in June 2015 and the nothing was sent to her or disclosed to her. Bulletin came out in March of 2015 (three months earlier/prior) she drives a long way to and fro work but does not hot rod this vehicle. She gets all maintenance/oil changes etc.it is dangerous that this condition was not brought to her attention, if you google the condition it is a well documented problem that GM should fix and or notify people of, now in addition to spending over $20,000 0N this car it cost $5,444 to get a new engine!

- Grand Blanc, MI, USA

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