10.0
really awful- Crashes / Fires:
- 3 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,671 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2012 Equinox stopped running, it was making noise as I drove it and once I stopped and cut it off it never started again. On June 24,2020, it was running rough and I noticed the check engine light on. I checked the oil and there was none in the engine, there were no leakes observed, I could not figure out how all of the oil disappeared, there was no oil in the drive way at all. I went to the store got some, put a couple of quarts in, the next day I called the dealership for an appointment. Once there, I asked about the noise and they said everything was okay, they changed the oil, said nothing of the engine light and sent me on my way. The light went off the next day., July 27, 2020 I took it to my auto mechanic and he suggested I call GM because the car has been known to have issues like that and I should be able to get assistance with the repair, it only has 74,000 miles and I had only had it 1Y and 3 M. GM suggested that I allow them to tow it to the dealership, so they sent a tow truck and delivered it to serpentini Chevrolet the same day. I was told by customer service that they have had issues with Chevy Equinox engines burning oil and damaging engines. I also saw on line a class action suit that was one by the consumers for engine issues in regards to Chevy Equinox model 2010-2013 vehicles. At this point the engine is damaged and I do not have the truck in my possession. These vehicles are faulty, unreliable and unsafe there needs to be a recall
- Cleveland, OH, USA
When driving stopped in drive and placed into reverse the truck idles then shuts off completely leaving me to place the truck in park and start it up all over again in the middle of traffic. The reversing stops only when backing out of a parking space or parking. There are no lights on the dash that indicate what the issue could actually be. Which means several attempts and lots of money spent to see what could fix the issue.
- South Holland, IL, USA
I recently purchased this vehicle in September of 2019, and I've realized that my car has been burning oil like crazy. I've had to add almost a quart per week on top of very frequent oil changes. My car makes this ticking noise when it starts and it sounds like the timing chain. There are thousands of complaints, yet the company won't do anything about it unless it's under 125K miles. Mine is at 150K. I don't drive rough or in crazy climates.
- Tyler, TX, USA
I own a 2012 Chevrolet Equinox (purchased in September 2011) that had been diagnosed by a certified GMC dealership (carl black GMC roswell, ga) with the exact same conditions as GMC service bulletin no.: 12313D ' special coverage adjustment ' engine balance chain and fuel pump. While my 2012 model is not listed as covered, I am requesting special considerations for my vehicle to be included in this sca given the exact match in vehicle symptoms and very close chronological proximity to the covered vehicles. I have attached two copies of the bulletins, 1 from your website and 1 from GM. Thank you
- Roswell, GA, USA
Was driving home from work and the engine turned off without warning. I was at a red light when it shut down. Upon further research, there was a lawsuit against General Motors about the engine. After contacting them they said I missed the deadline when we never received the claim form in the first place. The car has been consuming a lot of oil. It felt like I was changing the oil in the engine too frequently.
- Newburgh, NY, USA
I purchased a 2012 Equinox on 6/22/2019. After several months I noticed my oil consumption was a possible issue. After having it diagnosed at our GM dealer I need to have the oil issue repaired. I replaced pistons, rings, timing chain, water pump, and spent $3532.13. I missed a recall by just a few weeks. This is very disappointing as this is now my 3rd but possibly my last Equinox. I want GM to honor this. II purchased this SUV on 6/22/2019.
- Indianapolis, IN, USA
Excessive oil consumption while I am driving
- Canfield, OH, USA
While driving my car stopped in the middle of the the intersection I turned car off and back on. Made it home and check engine light comes on. Since I bought my car my car rattles and more so when in reverse
- La Mesa, CA, USA
When driving down the road, the dashboard lights go off, the radio goes off and reads 'lost communication with telematics control module'. during this time, the car is still running in motion, the dashboard lights come back on, but the gauges are at 0. the radio turns off completely, the heating/air shuts off, the signal lights don't work, and my headlights start to flicker going on and off. This is very dangerous when driving at night. After minutes, everything comes back on, but likely goes out again. I've started to experience this in every trip to and from. Also, I recently had an oil change and they found metal shavings in the oil. This could eventually clog my motor if not handled properly, and first have to find out what metal pieces are rubbing. Last but not least, my tire pressure monitoring system does not properly read the actual tire pressure. I just don't know where to start.
- Little Rock, AR, USA
Windshield wipers stopped working in the middle of a heavy downpour and the car is using a lot of oil
- Crestview, FL, USA
Having to add oil between oil changes, check engine light came on and had it checked. Per code low oil and can only be reset after an oil change. Brought it to the dealer and got the oil changed and a few days later the dealer called stating I need to get new piston rings because of a recall on the vehicle or I will lose oil. The dealer stated the GM will go 50/50 with me on the fix since the recall expired. I did not get a recall notice or have the 50% of the cost to fix the vehicle, I am the 2nd owner.
- Mcdonald, PA, USA
Received a settlement paper for excessive oil usage. A reimbursement claim was made to people who had this repair made to car. We couldn't afford to pay up front first. Spoke to settlement administrator and he said GM should do a recall.
- Wellsboro, PA, USA
Consumming engine oil cunsums oil while being driven on a daily basis oil is not leaking out the bottom but oil is found around the throtel body
- Arvin, CA, USA
My car in consuming oil it's been consuming oil for a while car consumes oil when being driven on a daily basis
- Arvin, CA, USA
Burning oil fast. Just changed oil and have driven it less than 3,000 miles and is a quart low. Not the first time it's done this. Checked oil Saturday went out of town about 3 hours one way got back home and the oil was a quart low. No oil spots beneath the car noticed at this time.
- Summersville, MO, USA
Recall needs to be initiated as per Chevy special coverage bulletin 14882 in which the crankshaft rear oil seal and PCV manifold and associated parts are faulty rendering the vehicle to stall, leak excessive oil and dangerous to operate
- Shamong, NJ, USA
I have been having an issue with fumes coming into the cab of my vehicle through the front vents when set to defroster or circulating air from outside to inside through the vents. The fumes smell of gas or exhaust and are very noticeable when sitting still while engine is running. This is noticeable mainly when sitting still in vehicle with engine running. The smell is overwhelming. I have developed breathing problems since purchasing my vehicle. I have been newly diagnosed with asthma and am having to take breathing treatments. I had the first asthma attack in December 2019. I am also having problem with airbag light staying on. Wheel information is also incorrect. Information system may indicate the front passenger wheel pressure is low, when in fact the rear passenger tire pressure is low.
- Collierville, TN, USA
In January of 2019, my wife was driving our 2012 Chevy Equinox. She told me that she was stopped at a light when the engine suddenly started running rough and died. She was able to restart it but it continued running rough so she pulled into a near by parking lot. The car stalled again but she was not able to restart it. She called me and we had the vehicle towed to our usual mechanic. He checked out the vehicle and determined that the rear seal had failed and the engine lost a large amount of oil. He advised that there was a problem that GM was aware of and that we should take to vehicle to a Chevy dealer to see if they will cover the repair. We ultimately paid $2022 for the repair because we were told it was out of warranty.
- Aurora, IL, USA
On Saturday February 15th 2020 I drove me and my family to columbus Ohio from canton. Once in columbus my car stalled at a red light. I tried several times to restart the vehicle before I was able to get off the road and into a parking lot. My car when it worked was making a metal grinding noise. Unable to drive it I had to have it towed back to a garage in canton. Where a mechanic said it was completely out of oil. I never have noticed leaking oil before. The mechanic told me that my model and year of car burn oil really fast. That's when I found out there is a class action lawsuit against GM for this issue. I contacted GM and they told me to go to the nearest dealership for service. I again stalled before parking my car in their lot. The service mechanics at the dealership mentioned my pistons and rings needed replaced and my timing chain was out of sync. They told me my car was unsafe to drive but that Chevy wants me to drive 1000 miles before GM can decide whether or not their high oil burn issue is what happened to my car. I have called GM multiple times voice my issue driving an unsafe car with my son who's one today in it. Why would GM insist I drive a car that their own dealership says is unsafe to drive? multiple people at spitzer in North canton have said it to me. Seems like something to investigate.
- Canton, OH, USA
- Montgomery, IL, USA