10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
8 / 0
Average Mileage:
79,047 miles

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« Read the previous 20 complaints

problem #155

Apr 022019

Equinox

  • 80,000 miles
Burns excessive oil which causes catalytic converter to clog and exhaust manifold to crack and fumes develop in cabin

- Fort Ann, NY, USA

problem #154

Apr 152019

Equinox

  • miles
Vehicle is using excessive amounts of oil between oil changes. The vehicle has always been very well maintained and only has 85,000 miles on it. The vehicle now dies or stalls and is inoperable. I have noted hundreds of complaints about this issue and a prior recall for earlier model years. A service bulletin was published but vehicle owners were never informed of the well known issue. I now have a vehicle that is worthless after buying it new in 2013.

- Ankeny, IA, USA

problem #153

Aug 012018

Equinox

  • 85,000 miles
Immediately upon starting the car the cabin is filled with exhaust fumes while in park. The exhaust manifold is cracked as in many other 2010-2016 Chevy Equinox. This is dangerous and unacceptable on these vehicles, as carbon monoxide is being pumped into the cabin.

- Gurnee, IL, USA

problem #152

Mar 282019

Equinox

  • 66,500 miles
2013 2lt Equinox 2.4L fwd 67000 miles issues: Oil consumption issues, uses 2 qts + between oil changes, started at 50K miles, quoted over $2000 to replace pistons, rings, and timing chain (known issue on 2.4L eco-tec motors, oil and filter always changed on or before time due with dexos 1 valvoline oil and ac delco filter). Possibility of breakdown, engine failure. Recommended replacement of clogged catalytic converter due to oil consumption issue: $800 faulty exhaust manifold starting at 55K miles, cracked, leaking fumes into passenger area, quoted $600 to replace plus recommend replacing engine mounts to prevent future failure: $1000 (known issue on 2.4L eco-tec motors). Frequent headaches all winter from breathing in exhaust. Faulty transmission shifting starting at 50K miles, clunky shifting at low speeds, quoted over $600 for flush, inspection, sensors and seal replacement. Faulty front axle seal repaired at 55K miles for $300. Getting no where near the advertised and promised 32mpg (average of 22 mpg on hwy trips with eco mode on, 14 mpg in town). Lemon lemon lemon lemon lemon lemon lemon lemon lemon!!!!!!!!!

- Medford, OR, USA

problem #151

Mar 182019

Equinox

  • 56,700 miles
I have a 2013 Chevrolet Equinox that has 58000 miles now with the 2.4L engine. I took it to the local Chevrolet dealer and they told me it was low on oil. They wanted to preform an oil consumption test on the vehicle and stated it was a known issue and GM is covering the repairs if it fails the test. We drove the vehicle 1500 miles as requested and when we took it back it did in fact fail the oil consumption test as it burned more than a quart of oil in the 1500 miles. We were told the engine has worn pistons and piston rings. A 6 year old car that had 56000 on it prior to the oil consumption test has worn pistons and worn rings? we were told we needed a new engine and that GM would put a new engine in it. A little while later we were called back and told our VIN was not included in the extended warranty for the oil consumption. We have spoken with a senior advisor at Chevrolet who stated to us that the car is 6 years old and would not last forever. We then asked to speak to that person's supervisor who told us that GM cannot put vehicle VIN numbers in for recalls and that they work with the NHTSA to do that. I'm not sure if that is true of if GM is trying to pull one over on me. I asked to speak with that persons supervisor and was flat out told no. I understand that many other Chevrolet Equinox's with the 2.4L engine have this same issue and GM also refuses to acknowledge them either. Since I was told the NHTSA was involved with this I have now notified you. I now have a vehicle that failed GM's own test to determine if a vehicle has a oil consumption problem. Once it failed they said the VIN is not included and they refuse to take care of it and dropped it in nthsa's lap saying you puts VIN numbers in for recalls. Any assistance would be appreciated. Thank you.

- Virginia Beach, VA, USA

problem #150

Mar 272019

Equinox

  • 10,000 miles
Vehicle has rattling noise when accelorating. Creating the car to accelorate slowly.

- Kissimmee, FL, USA

problem #149

Feb 012019

Equinox

  • 90,000 miles
At random the car will idle rough drop rpms smell like it is loading up on fuel and die the car always restarts.

- Munford, AL, USA

problem #148

Feb 092019

Equinox

  • 123,000 miles
The vehicle had a recall for the windshield wiper for the rear window. Nevertheless, the engine started stalling and when I had diagnostic test done the mechanic explained their were metal shavings going into my oil from a defective engine. The vehicle began to hiccup on the street and stopped in front of my home. I had the vehicle towed to joseph cheverolet in cincinnati were service member told I must be mistaken and that GM had no recalls. I explained he must be mistaken and they could keep their faulty product.

- Cincinnati, OH, USA

problem #147

Mar 122019

Equinox

  • 94,328 miles
Takata recall. Driving car to work, started making a clinking sound about 3 miles down the road I arrived at work. Parked the car and oil started pouring out of the rear main seal. Got the car towed home. Called GM they stated this is a common problem and have fixed over 7 this year.

- Wapakoneta, OH, USA

problem #146

Jan 312019

Equinox

  • 107,000 miles
Extreme cold temps (-20below), while driving heard popping sound, 2 miles later, car started to run rough went back home, oil was draining out. Car was parked, put more oil in, drained right out. Mechanic stated the crankshaft rear oil seal gasket had blown. This is referenced in GM SB14882. My VIN wasn't covered even though what happened was exactly as stated in the sb. Sb was updated on Feb 4, 2019 (#19-na-021), again I was still not covered. I had heard over 200 Michigan Equinox customers were in service due to same issue and the cold temperatures we were experiencing in Michigan. The amount of oil I have to put in, 2 qrts every 2 weeks is also a concern.

- Milford, MI, USA

problem #145

Mar 112019

Equinox

  • 136,000 miles
The contact owns a 2013 Chevrolet Equinox. While driving 35 mph, the oil consumption levels would lower without warning. The contact had to add oil in the vehicle four times, which resulted in the oil levels staying the same. The vehicle was taken to bill hood Chevrolet (69020 hwy 190 service rd, covington, la 70433, (985)-590-4102) where it was diagnosed that there was abnormal oil consumption levels and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in any recalls. The failure mileage was 136,000.

- Covington, LA, USA

problem #144

Mar 112013

Equinox

  • 139,000 miles
"takata recall" manufacture default part cause rubbing on timing chain. Then threw the engine.

- Jonesboro, AR, USA

problem #143

Mar 062019

Equinox

  • 81,986 miles
Driving on X-way at posted speed (70 mph) faint blue smoke from rear of car (rearview mirror) otherwise driving ok (no check engine light); few miles later on 4-lane at 50mph clattering sound from engine; vehicle stalled at stop lights and was difficult to start; nursed it to Chevrolet dealership; as driven into service department vehicle was trailing a steady stream of engine oil; technician diagnosis: The PCV (positive crankcase ventilation valve)was frozen shut thus allowing crankcase pressure to build up ultimately blowing out engine rear main seal; lack of engine lubrication caused timing chain failure and metallic debris was found throughout engine indicating total failure and re-manufactured engine installation required ($7651.87 charged). Background data: Car parked outside in below freezing temperatures with wind toward grille of car; soaked for about 20hrs before startup and driveaway which went ok; odo miles arriving at dealership 81,986; vehicle serviced regularly at Chevy dealerships; vehicle was driven by my wife and did not have any harsh driving circumstances. This was a safety risk for my wife with the engine stalling intermittently and difficult to restart; fortunately complete failure did not occur at 70 mph on expressway. There was a GM service bulletin (14882) covering this same failure scenario (PCV frozen leading to severe engine damage) but GM says my VIN # is not covered, no exceptions! this is a PCV system design problem not properly validated in pre-production testing; I am a retired GM engine calibration engineer and can discuss in more detail if needed; the engine replacement cost almost as much as the trade-in value for this vehicle (with an operating engine) https://GM.oemdtc.com/recall/sb-10057977-8108.pdf

- Whitmore Lake, MI, USA

problem #142

Mar 062019

Equinox

  • 75,000 miles
Certified pre-owned 2013 Chevy Equinox purchased in 2015, Michigan.winter, 2018. While driving, my vehicle began to lurch while accelerating from a stop. At the next stop, the rpms bean to act erratic, teetering above and below 1000. The vehicle then completely stalled. This occurred several times on my way to my destination. Each time, as I accelerated, it lurched and I feared it would stall out. Took it into the dealer, they gave me a diagnostic that said spark plugs. Car drove ok for a month. Then a deep freeze came. Same issue occurred. I checked my oil (because these vehicles have a problem with oil consumption) pressurized air blew out of the dipstick, it was also 2 quarts low--I had just gotten my oil changed 4 weeks prior. Put some oil in and drove. Same issue. Stalled at busy intersection stop. Got to my destination to discover a trail of oil behind my vehicle. Got it towed to dealership. Diagnosed as a blown rear main seal due to a frozen PCV valve. This is a well-known issue with equinoxes, enough that there is a service bulletin (14882). My experience/symptoms match the condition description of the bulletin to a T, however, for some reason, my VIN does not fall under coverage for this engineering flaw. Chevy knows this is a safety issue, yet they still refuse to recall the vehicles. In the meantime, I'm stuck paying an $1800 bill to get the rear main seal fixed--without any regard for the PCV valve, crankcase, or oil consumption issue that contribute to the problem. Shame on GM.

- Oak Park, MI, USA

problem #141

Jan 212019

Equinox

  • 18 miles
Jan 21'St, 2019 my car stalled while driving. Pvc froze up in air intake and the orifice in my intake manifold was blocked. Blew rear main seal and lost all the oil in the car. Timing chain skipped when no oil pressure was present to keep timing chain tight. Service bulletin 14882. GM says my VIN is not covered. I have photos and videos of proof of issue. I am from Canada, so I used a ghost state and postal to get this complaint posted. I live in smithville, Ontario, Canada. Bring GM to come good for all this.

- Smithville, PA, USA

problem #140

Feb 252019

Equinox

  • 90,000 miles
On 2.25.19 while stopped at a red light my car stalled twice when I gave it gas to go, than while trying to back into a parking space it stalled twice. On my way back to work the engine light came on, after a day or two it went out. Today 3.5.19 on my way to work I was driving and the lights dimmed and the radio turned off for about a min. Or so and when it came back on it was like I had just started the car. After getting gas I started my car and before I put it in gear it stalled out, restarted it and it kept stalling about 6-8 times than finally I turned it on and it didn't hesitate or the dash light dim so I put in gear and it drove ok but I was worried that it might stall when I was making a turn or in the middle of an intersection. This is a very dangerous condition if you are driving and your car just stops in the middle of the road. There was a recall on the 2011 Equinox for this same problem and if so many people are having the same problems on other years 2010-2016 noted then there should be a recall on all these years and get this problem fixed. I notice that unless there a number of deaths involved these dealers/manufactors don't do anything about fixing these problems. We spend lots of money on these cars and we should't have to worry if we're going to have an accident in them with our families. The times this has happened it has been in gear or while I am putting it in gear. The 2011 recall 11195A.

- Mt. Airy, MD, USA

problem #139

Feb 272019

Equinox

  • 102,000 miles
The PCV valve is causing an issue with the engine. Due to the design it is trapping condensation and throwing it into the air intake and oil. Other customers have had damage to their engines due to this flaw. I've had the vehicle stall and die on me while driving. When checking the air intake their is fluid in the manifold which shouldn't happen in a closed system. I've filed a complaint with GM, though many other customers have contacted them with the same issue and have been ignored.

- Monticello, IN, USA

problem #138

Jul 302018

Equinox

  • 1,000 miles
My car is burning oil in between oil changes. I am not aware of it until my car starts to rattle. A mechanic told me that my car has "excessive oil consumption". I have to put 2-4 quarts of oil in my car between oil changes. This is noticeable during the acceleration period. The safety risk is this may destroy my engine costing me thousands of dollars to repair.

- Beaverton, OR, USA

problem #137

Feb 162019

Equinox

  • 105,000 miles
Excessively rapid oil consumption defect resulted in engine shutdown and major engine damage. Oil pressure warning system did not function (e.g., no oil pressure light indicator). Engine began knocking, then vehicle lurching and stalling when transporting to mechanic just before engine failure. Repair requires engine replacement (>$5000). Dealer refusing to compensate over 10% of repair costs. Problem identical to those cited in class action lawsuit for euinox 2010-2017: Https://www.classaction.org/Chevy-Equinox-lawsuit

- Iowa City, IA, USA

problem #136

Feb 222019

Equinox

  • 81,000 miles
Vehicle running very rough and experiencing high oil consumption. Engine was clicking when accelerating and jerking back and fourth when slowing to a stop. Dealer stated it was clogged PCV. A recall 14882 states this exact issue concerning 2010-2014 Chevy Equinox with the ecotec 2.4L engine. The dealership and Chevy customer care both stated my VIN was not under the recall even though it was the same exact problem with the same exact engine and model so I had to pay out of pocket. Total cost was approximately $900. This is a known issue and Chevy needs to cover this and reimburse for the cost. I have all documentation and a case number with GM on the matter.

- Dayton, OH, USA

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