10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
8 / 0
Average Mileage:
73,950 miles

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« Read the previous 20 complaints

problem #73

Jun 092018

Equinox

  • 57,000 miles
While at red light or slow moving, the car stalls out. The check engine light turned on when 1st happened. Mechanic said either cam shaft sensor or crankshaft sensor.

- Tamarac, FL, USA

problem #72

May 012018

Equinox

  • 80,000 miles
The vehicle uses an excessive amount of oil which has ruined the pistons and cylinders. It is only a matter of time before the engine dies while driving. It has had problems with stalling out while idle or starting to go due to this issue as well as rough idling. It is the same issue the 2011 and 2012 models had and they received a replacement/recall.

- Raleigh, NC, USA

problem #71

Mar 132018

Equinox

  • 128,000 miles
While driving to work (approx. 50 miles) the engine just stopped while making a left turn across traffic leaving me in a position of having to push it out of traffic on a major street to help avoid causing an accident/road closure delay. Just thankful this did not happen earlier in the commute on the interstate! after having it towed and speaking with 6 mechanics and 3 dealerships, we were told by every one of them that these engines are known for this problem and rebuilt engines are so backordered because of this problem, that we were looking at least 4-6 weeks minimum to try and replace it at a cost of $7600 out of pocket and still have 2 years to pay the car off before this even happened and there was no recall or GM assstance with this repair...unbelievable! if this would have happened on the interstate or highway, it had potential for a major accident, because once the car shut off, the power steering and everything also went as well!

- Friend, NE, USA

problem #70

Apr 302018

Equinox

  • 150,000 miles
I had my vehicle oil change on April 8, 2018, as of April 30, 2018 there was no oil in the engine no oil on the ground my sensor inside the vehicle stated I had over 50% of oil left could not get over 35 mph the car was shaking immensely and rattling as well when you started the car it sounded like it was going to explode. I could not get on the highway I had to stay in the back roads

- Arlington, TX, USA

problem #69

Jan 012017

Equinox

  • miles
Burns through oil! I am constantly having to keep an eye on the oil level way before it is due for an oil change. Also, dies if you are slowly taking off. I was told due to oil issue this is the result. Why is there not a recall on oil issues. I have seen to many complaints not to look into it more.

- Indianapolis, IN, USA

problem #68

Apr 232018

Equinox 4-cyl

  • Automatic transmission
  • 114,000 miles
The contact owns a 2013 Chevrolet Equinox. The contact stated that the service engine and stability warning indicators illuminated. While driving at unknown speeds, the accelerator pedal was depressed, but failed to respond. The accelerator pedal traveled to the floorboard and the vehicle lost power. The vehicle was taken to an independent mechanic where it was diagnosed that there was carbon build up within the air port and exhaust manifold, and a higher grade of fuel was needed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified and opened case number: 8-4115305233. The contact was referred to NHTSA. The failure mileage was 114,000. Consumer stated the service engine light has come on april20,21,23,28; May 3,4,13,17,26,27,31. Each time it will shut off on own. Sometimes engine will sputter when shutting off and at next start engine light will come on, was told to use higher grade of gas. Have been using 93 since March 2018.

- Basom, NY, USA

problem #67

Apr 272018

Equinox

  • 113,195 miles
The 2013 Chevy Equinox burns so much oil in between oil changes that I am constantly dumping oil in. Chevy will not include my year in any service bulletins, making me responsible for repairs that may or may not work and buying oil every week. Also, the oil consumption problem is ruining the engine, leading to a crack in the exhaust manifold, which allows exhaust fumes to leak into the cabin. Especially if I use the heat or air conditioning, the windows have to be cracked for fear that I would gas myself to death.

- Yoe, PA, USA

problem #66

Mar 262018

Equinox

  • 86,772 miles
Engine started making a loud tapping noise over 3 weeks ago, I made an appointment to Firestone to check the noise. They are stunned to find out that I have no oil left on my engine but no leaks was found. They suggest to get the oil fast as they refuse to inspect further. They don't want to be responsible for my engine. I hurried to a close grocery store and get a 5W-30 synthetic oil.I made an appointment to midas since Firestone refuse there service. They did an oil change and suggest that I might need a new engine due to loud noise and metal pieces that came from oil change. I was driving with my kids for a week with a dried up engine oil. That could have been a big disaster. They are saying to get a new engine, a money that we don't have right now.

- San Diego, CA, USA

problem #65

Apr 012018

Equinox

  • 90,000 miles
The contact owns a 2013 Chevrolet Equinox. While the contact's wife was driving 15 mph, an abnormal noise was heard. While attempting to drive back home, the vehicle stalled. The contact attempted to restart the vehicle and heard a clicking noise. The contact mentioned that the vehicle underwent an oil change approximately three weeks ago. The vehicle was towed to an independent mechanic where it was diagnosed that there was catastrophic engine failure and the engine needed to be replaced. The dealer and the manufacturer were not made aware of the failure. The failure mileage was 90,000. The VIN was not available.

- Gray, ME, USA

problem #64

Mar 022018

Equinox

  • 10,600 miles
Engine is using 3 quarts of oil every 1000 miles. When low on oil the car dies due to the timing being off. I have 107,000 miles on the car. It started at 92,000 miles. No engine oil light has come on to notify me of low oil issues. It has died on me at stop lights in heavy city traffic and at low idle speeds. Chevy is aware of the problem with 2011 and 2012 engines and is working one on one to fix the issue at no cost. 2013 owners are offered a portion paid on the customer loyalty program to fix the cars. This is a very serious issue. The car is not safe on the road due to the possibility of the engine dying while driving. I took this car to Chevy dealerships many times to have the oil changed. Never was informed that my oil level was very low. The rings and pistons are shot they are keeping this problem quiet and it's going to cause serious injury is not addressed.

- Ozark, MO, USA

problem #63

Feb 162018

Equinox

  • 112,000 miles
Oil consumption timing chain

- Ackerman, MS, USA

problem #62

Jan 112018

Equinox

  • 97,869 miles
I was driving my Equinox on my way home from work, a 30 minute commute. My engine started making some ticking noises when I was 5 minutes from home. I made it about another mile and my engine started clanking, I tried to pull over to the side of the road as my engine shut off. It was bitterly cold and I had to pick up my girls from daycare, so I had the vehicle towed to the nearest mechanic and found a ride. Turns out, my engine had a hgh oil consumption problem due to plugged PCV/intake system caused engine to run dry of oil during operation. No engine pressure warning light illuminated. No other warning signs. The engine was damaged at rear crankcase seal/rear main. It had 97,000 miles at the time of the incident. I have been told this is common in some GMC/Chevy vehicles, however my VIN isn't specifically covered. I have tried to talk to Chevy regarding my complaint, however they are of no help. I'm aware of special coverage adjustments due to this same issue (#14882, document id 4098165), but without my VIN being included, I am getting no assistance from Chevy regarding a known issue in some of their equnioxes. Please help. This is a serious problem effecting their engines, and without a warning light telling of the oil pressure/level problem. There's a chance many more drivers will be left stranded at the side of the road.

- York, NE, USA

problem #61

Dec 252017

Equinox

  • 81,000 miles
On 12/25/2017 my engine failed at 60 mph on the highway. I was almost re-ended by the vehicle behind me due to the rapid deceleration of my vehicle but managed to safely pull to the side of the highway where we waited for roadside assistance in -20 windchills. The engine failure was caused by a frozen PCV valve orifice which pressurized the crankcase and blew the main seal. After replacing the main seal it was discovered that the engine was damaged beyond repair and had to be replaced at my expense. My vehicle engine and year matches the group covered by special service adjustment 14882 but my VIN, like so many listed on this site, was not included in the special coverage despite the fact that my engine failure was due to the exact defect defined in bulletin 14882.

- Green Bay, WI, USA

problem #60

Nov 222017

Equinox

  • 114,000 miles
Excessive oil consumption issue. I had to have the dealer check the oil consumption every 1000 mi for 3000 mi for documentation. At the end of that 3000 mi the car was low 4.5 quarts of oil. Per GM that is within their 'specs' and will not pay for the repairs needed ie; pistons and piston rings at this point.. even though this is a known GM issue on this vehicle. The car shakes and dies when stopping and idling. Runs terrible and you can hear the rattles in the engine. No oil light has ever come on in the car even though there were times it was checked and there was no oil in it. See the attached documentation of service documentation below. I also have a service request number of sr 8-355-8368066 within GM which has been escalated and closed. I called GM again and was given a new service request to be assigned to a new sr service adviser, 8-391-1491891. #13-06-01-003H: Excessive oil consumption ' perform oil consumption test and/or install piston and piston ring kit ' (Feb 9, 2016)

- Manhattan, IL, USA

problem #59

Jan 012018

Equinox 4-cyl

  • 118,000 miles
The contact owns a 2013 Chevrolet Equinox. While driving approximately 60 mph, a loud clicking noise was present coming from the engine and the warning flash displayed to "shut engine off due to no oil". the vehicle stalled and was towed to the local dealer (matthew hargreaves, 2000 E. 12 mile rd, royal oak mi) where it was diagnosed that the rear main engine seal and cylinder head were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failures. The VIN was invalid. The failure mileage was 118,000.

- Detroit, MI, USA

problem #58

Feb 072018

Equinox

  • 103,000 miles
On a cold winter day approximately 20 degrees, I exited off of the highway. Upon coming to a stop at the toll plaza, the car began making a horrible clanking noise, the 'engine reduced power' notification appeared as well as the traction activation. The car died but started back up to get it off the road to safety. Had it towed to the nearest Chevrolet dealership and discovered the PCV system froze up and blew the rear main seal. The car had 103K miles on it at the time and was purchased new. Never had a single problem with it and always we'll maintained. Ended up having to replace the motor to the tune of $5,575. Less than 24 hours after picking it up from the dealership, it would not start. The stabilitrack and power steering lights came on and had to be towed back to the dealership.

- Leavenworth, KS, USA

problem #57

Feb 082018

Equinox

  • 35,000 miles
Pvc valve froze. Blew rear main seal. Was driving at the time. Pulled over right away, warning lights did come on. Car has only 35,000. Miles on it.

- Plymouth, MI, USA

problem #56

Nov 122017

Equinox

  • 118,000 miles
I car is consuming excessive oil. My car was completely out of oil 2 weeks after an oil change, the car was making a loud noise and hesitating when you stepped on the gas. The piston rings and seals are bad. I am 19,000 miles over the warranty. GM is covering the 2011&2012 model up to 120000 miles. I took it to the dealer and the did an oil consumption test. They called Chevy and they would not cover it. They offered to pay 10% of the repair. I owe a lot of money on this car, it is a known failure and there should be a recall.

- Douglasville, GA, USA

problem #55

Feb 032018

Equinox 4-cyl

  • Automatic transmission
  • 77,400 miles
The contact owns a 2013 Chevrolet Equinox. While driving approximately 60 mph, the traction control and low power warning indicators illuminated and the vehicle stalled. The vehicle was towed to lou lariche Chevrolet (40875 Plymouth rd, Plymouth, mi 48170) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,400.

- South Lyon, MI, USA

problem #54

Feb 022018

Equinox

  • 114,465 miles
I changed my oil when there was 5% left on the oil life gauge on 12/17/17. The used oil was black and thick and only 2.5 qts came out. I put in 5 qts high mileage full synthetic oil and changed the filter. There had been no prior signs that anything had been going wrong and my usual mechanic hadn't told me that he saw anything wrong last oil change. The car started making rough noises, grinding and lurching the week of 1/15/18. I took it into the auto shop 1/22/18 since it started to sound like really rough grinding and started lurching hard while stopped. They told me that I had no oil in any part of the engine. They flushed the engine and did an oil change and said that they didn't see any leakage from anywhere. On 2/2/18, I was at a stop light, my car did a short jerk and made a short grinding sound, but then proceeded to drive fine. While stopped, I would start to smell an oily scent, but it would go away when I started driving again. Roughly 13 miles later, I was driving at approx. 70 mph when my RPM went from hovering above 2 to just above 3 and started deaccelerating. I didn't hear any gear shifting. I put on my hazards and took off cruise control and started for the shoulder of the high way (all without using my brake). The car jerked a few more times before the engine stalled completely. I parked it and turned off the car and went to check my oil level. After taking out the dip stick, I noticed smoke coming out of the opening. I wiped and replaced the dip stick and it came out clean, no oil. I moved to the rear of my vehicle and noticed fresh drips. I dropped down and looked under my car with a flashlight and saw oil everywhere. I got it towed to an auto shop and they informed me that the rear seal was busted and that I would need a whole new engine. My car has 114,465 miles on it.

- Indianapolis, IN, USA

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