10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 71,116 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Second occurance -- both stationary and in motion the windshield wipers either do not move, move very slow and stop mid-windshield. This part was replaced with and oem part just over 1 year ago and is doing the same thing again.
- Tampa, FL, USA
Windshield wiper stopped working while driving on rainy night on the freeway. Had to pull off the freeway and wait for rain to stop
- Marvin, NC, USA
The airflow from my defroster vents stopped working. The heat and air conditioning still work but the air flows only through the front facing vents. I cannot defrost or defog my front windshield when necessary. I have to keep a towel in the car in case I need to wipe it off. It must be a broken directional switch/damper but it creates a dangerous situation. Haven't had time to get it fixed yet.
- Bettendorf, IA, USA
The contact owns a 2014 Chevrolet Equinox. While driving in a blizzard with the windshield wipers activated, the windshield wipers detached from the vehicle. In addition, the engine warning indicator illuminated. The vehicle was taken to zeigler Buick of lincolnwood (located at 6900 mccormick blvd, lincolnwood, il 60712, (847) 674-9000), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. The VIN was not available.
- Chicago, IL, USA
The wiper transmission bushing failed.... the failed bushing attaches the wiper motor to the transmission. The incident occurred while traveling home from work on a highway ( I-380)...the wipers stopped working during a winter storm creating poor visibility and a dangerous situation.
- Brodheadsville, PA, USA
You have the Equinox listed as having zero recalls. That is not correct. I was contacted by mail about a recall for the front wiper transmission assembly (Canada only). If some of these Canadian parts have made it on to us models then the same failure will happen. From the complaints I just read on this site that has obviously happened. I would feel terrible if someones wipers quit working during a storm and they or their children were hurt or even killed in an accident due to wiper failure and I knew about it. I am uploading photos of the notification I received in the mail in the hopes that GM acknowledges the fact that the wiper failure can and is happening to us models as well.
- Canonsburg, PA, USA
While driving at highway speeds on a rainy afternoon, the windshield wiper arms went entirely to the left off the windshield. I pulled over, placed the windshield wipers at the resting position and attempted to get the wipers working again. I could hear the motor running but the wipers would not move from the resting position.
- Bayonne, NJ, USA
Wipers stopped working during rainstorm in construction zone on I-76 westbound East of akron. My wife got in a near accident because she could not see and had to pull off the side of the highway waiting for the rain to stop. Went on-line to see this is a constant problem. Had to buy the linkage at the dealer and the parts guy said that this part is in stock because it is common to be replaced.
- Seville, OH, USA
My wife was driving my 2014 Equinox during a heavy rain storm when the wipers suddenly stopped. She was on I90 heading back to New York from a conference in Massachusetts. She is lucky she did not get in an accident traveling at highways speeds in a heavy down pour. The vehicle was brought home on a flatbed as it continued to rain. Once the car was home I removed the wiper transmission cover and found that the ball joint that connects the motor to the transmission fell apart. Since I need the car I purchased a replacement wiper transmission from a local auto parts store. I called GM to report the problem and they said it is not covered and that there is no recall...
- Gardiner, NY, USA
I was driving on the highway when the wipers quit with the left wiper right in my line of vision. I tried turning them off and on and had to stop at a gas station because it was pouring rain at the time. I turned off the engine and restarted the wipers with no luck. I had to continue to my destination in pouring rain with no wipers. I was very fortunate to make it without a crash taking place. I had to take the vehicle in for repair of the wipers at champion Chevrolet in the amount of $385.45. Now I have learned this should have been part of a recall. Can you help me with reimbursement? thank you very much.
- Howell, MI, USA
The contact owns a 2014 Chevrolet Equinox. The contact stated that the windshield wipers failed to function properly during inclement weather with no warning and had almost potentially caused a crash which meant that the contact had to drive extremely cautious without the function of the windshield wipers while on a major highway. The emergency blinkers had to be applied when the failure occurred.the dealer autonation Chevrolet (highway 6, 8100 S Texas 6, houston, tx 77083, (281) 406-3559) was contacted however, the vehicle was unable to be driven to the dealership due to the fact that it was a rainy downpour so the vehicle was parked at the contact's residence. The VIN was not available. The dealership and the manufacturer indicated that the vehicle was excluded from any recall campaigns and that the warranty had expired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
- Sugarland, TX, USA
The contact owns a 2014 Chevrolet Equinox. The contact stated that the windshield wipers failed to function properly so the function was not available due to the failure when there was inclement weather. The dealer daniels Chevrolet (365 E main St, swainsboro, ga 30401, (478) 268-4052) indicated that the vehicle would need to be diagnosed to repair the vehicle and they also stated that there was no recall to cover the replacement part for the repair which was unacceptable to the contact. The vehicle was not repaired yet. The manufacturer was notified of the failure. The approximate failure mileage was not available.
- Wadley, GA, USA
The first time, my vehicle was stationary when I tried to operate my wipers and they did not work. I had the entire wiper transmission replaced and within 5 months, they stopped working again, mid wipe, driving down a city street, in the rain.
- Marysville, OH, USA
Driving on a four lane interstate at 65 mph when my wipers just stopped in an upright position.
- Beaver Falls, PA, USA
I was coming home from running errands when it began to rain heavily. All of the sudden, my windshield wipers quit working in the upright position and I had zero visibility. It was one of the scariest moments of my life. I quickly put on my hazard lights and pulled to the side, however, if I had been on the highway or moving and a faster speed I hate to think of what would have happened. After researching the problem online, I am reading countless stories of Equinox owners who have had exactly the same situation happen - this is horrible and Chevy needs to stand by its product and recall the wiper transmissions on all of the vehicles in question.
- Cranberry Township, PA, USA
While driving in the rain on a 2 lane local road, while the wipers were in use, they stopped working in mid-swipe. I heard a sound when this happened. Both wipers were stuck and inoperable in the middle of the windshield. After stopping, I was able to move the wipers to the full down position, but only with some effort. The rear wiper works fine. There is no function at all on the front wipers. The fluid spray is still functioning, but the wipers will not move. I am dismayed to see that Chevrolet is very aware of this problem, and has a multi-year recall for this very issue in Canada, but only has a recall on model year 2013 in the us. Mine is a 2014 with 79,000 miles. Even my local auto service shop is familiar with the issue of the rod corroding and breaking, thus rendering the wipers inoperable and leaving drivers in a life-threatening situation, as this problem only occurs as we are using the wipers inclement weather. Every driver on the road should be concerned.
- Fairport, NY, USA
Bought the car in April 2017 63000 miles, windshield whipers motor went out Feb 2018. I was driving in the rain and they stopped while driving the highway. Had to pull over and wait till it stopped. Went to the dealer ship service center was informed the motor went out.
- Jennings, MO, USA
While driving down the interstate at 70 mph in a heavy rainstorm my windshield whipers just stopped working. They stopped in the upright position. This is very dangerous and luckly I was able to pull over but could not see out the front window because the rain was so hard. Looked it up and found this is a common thing and has even been recalled in other places. With 2 kids under the age of 3 in the car with me this was really scary.
- Wheatland, IA, USA
15789:windshield wiper motor failure. My windshield wipers stopped working in track while it was raining. It stopped in the up position on high and I could not drive or move because I could not see. Turned the ignition off and on and replaced a fuse and the wipers still do not work. This happened after I picked my kids up from school in rush hour traffic. After researching I see that this has happened to lots of people. I called the Chevy hotline for bulletin #15789 and was informed that even though this recall is relating to the same issue I am having my car was not included in the recall. This after I just spent over 850 in maintenance on a car that is only 4 years old and just over 50K miles. If its the same issue its an issue and my vehicle needs to be covered.
- Carrollton, TX, USA
- Weymouth, MA, USA