10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 71,116 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Chevrolet Equinox. While driving in heavy rain, the windshield wiper blades failed to operate. The contact stated that this was the second time the wipers failed in six months. The vehicle was taken to a dealer where it was diagnosed with an inoperable wiper transmission that needed replacement. The vehicle was repaired. The contact stated that the manufacturer was made aware of the failure and filed case number: 8-2937851979. The failure mileage was 44,165.
- Wixom, MI, USA
The contact owns a 2014 Chevrolet Equinox. While driving 40 mph in the rain, the windshield wipers failed without warning. The contact's husband diagnosed that the wiper transmission linkage failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and stated that the vehicle was not included in NHTSA campaign number: 16V582000 (visibility). The approximate failure mileage was 42,000.
- Philadelphia, PA, USA
The contact owns a 2014 Chevrolet Equinox. While driving the vehicle, the windshield wipers failed to operate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 116,544.
- Atlanta, GA, USA
Have a 2014 Equinox lt. Is just over 2 years old, with just over 65K miles on it. Just recently had the windshield wipers stop working while on the highway. Called GM dealer regarding the 2010-2013 model year wiper ball joints in wipers recall. Service specialist tells me my 2014 is not affected and is not included in the recall and "would only be covered if GM see fit to issue one including 2014 model year including your VIN". well guess what the problem is the same common broken ball joint in the wiper transmission that these vehicles were recalled for. However in my case because my model year is not included I have to foot a $180 repair bill. The vehicle was in motion on the highway when the problem happened.
- Hanover, PA, USA
The contact owns a 2014 Chevrolet Equinox. While driving in reverse at approximately 5 mph, the instrument cluster information center illuminated intermittently. The manufacturer issued a customer satisfaction program where the radio was replaced; however, the failure persisted. The failure recurred sporadically seventy times within a year. The vehicle was taken to the dealer numerous times, but was unable to locate the cause of the failure. In addition, the rear windshield exhibited a permanent film on the inner glass surface and, when exposed to direct sunlight, it distorted the contact's visibility. On separate occasions, when the brake pedal was depressed, the vehicle unintentionally accelerated. The dealer was unable to locate the cause of the failures. The manufacturer was notified. The approximate failure mileage was 12. The VIN was unavailable.
- Tahlequah, OK, USA
- Saratoga Springs, NY, USA