10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving in a terrible rain storm and had the wipers on fast speed. The wipers completely stopped. I was on a 3 lane highway and was almost killed. When I waited out the storm I drove home. I went to the internet and found that almost 400,000 vehicles were recalled for faulty wind shield motor transmissions. I called Chevrolet customer assistance and they told me that my VIN number was not part of the recall. I explained to them that I had the same failure as all the others that were reported. They told me it didn't matter as my VIN number was not part of the recall. I had to get my wipers fixed at the local Chevrolet dealer. They told me that the repair was the same as they did for the vehicles that were part of the recall. I had them save the parts but they charged me $580.70. After numerous phone calls I received no satisfaction from Chevrolet. This is a serious safety issue and I hope your Agency can help.
- Canton, OH, USA
The contact owns a 2015 Chevrolet Equinox. While driving approximately 50 mph in the rain, the windshield wipers stopped working without warning. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty. The dealer was contacted (matthews Chevrolet in bucyrus, oh) and stated that there were no parts available. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was repaired by an independent mechanic. The failure mileage was approximately 32,000.
- Marion, OH, USA
Dangerous situation. Passing cars (in motion) on interstate 81S while raining. Wipers stop and visibility hampered. Repair - wiper transmission removed and replaced. This problem has been recorded for many years for this make and model.
- Shickshinny, PA, USA
My 2015 Equinox has spots all over the rear windshield. I've been to 2 different dealers and have had no success. The spots appear to be fading spots inside the window glass, cannot wipe them off or no amount of cleaning works. When driving in certain light, the spots are very distracting and cause a visual ptoblem. Both dealers more or less said it's my problem. My car only has 10,000 miles and I cannot understand why someone can't help.
- York, SC, USA
The contact owns a 2015 Chevrolet Equinox. While driving various speeds, the sun shined into the front windshield and reflected off the chrome finish onto the front cup holders and obscured the contact's vision while driving. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 25.
- Hicksville, OH, USA
- Andover, NJ, USA