10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
31,275 miles

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« Read the previous 20 complaints

problem #163

Nov 192024

Equinox

  • miles
The 2.4L engine is burning oil at alarming rates, leading to consumers complaining about stutters, stalling, and outright engine failure. If not caught in time, an engine without the proper amount of oil as a lubricant can stall, seize, and/or cause enough damage to warrant an entire engine replacement. The engine is now blown. Chevy has known about this problem stemming since 2012 and has not addressed this with the American consumers.

- Flowery Branch, GA, USA

problem #162

Oct 292024

Equinox

  • 70,000 miles
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Kissimmee, FL, USA

problem #161

Mar 242024

Equinox

  • miles
Engine consumed all oil and seized up, complete engine failure. We had just had a full synthetic oil change (and regularly did so according to manufacturer recommendations) 2,000 miles prior. This failure was not due to negligence. It appears to be a part of the same oil consumption issues with the 2.4L ecotech engine.

- West Des Moines , IA, USA

problem #160

Oct 012024

Equinox

  • 159,000 miles
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact noticed a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure due to the engine not properly circulating the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 159,000.

- Conway, AR, USA

problem #159

Sep 122024

Equinox

  • miles
Maintained vehicle with regular oil changes, tire rotations and inspections. Last oil change was June of 2024. Minimal driving throughout summer as both drivers are teachers and home most of the summer. Vehicle engine light illuminated on 9/12/24 with no prior issues or lights illuminating. Vehicle then went into what felt like "limp mode." Vehicle was taken to certified Chevy dealership service center. Initial diagnosis indicated there was little to no oil left in the engine. No visible leaks were seen on driveway where it has been parked, no smell of burning oil occurred prior to engine light illuminating. Oil life monitor stated 65.89% remaining. Visible leak diagnosis passed inspection. Diagnosis of misfire/engine related concerns. While on phone with mechanic it was stated that pistons and rings were malfunctioning. Upon researching issues, I discovered that there is a well known issues within GM of this exact problem existing in which around roughly 90,000 miles (my vehicle is currently at 91,000+) this specific engine starts consuming oil at a massive rate without indicating any leaks or smells of burning oil. Service center quoted between $6500-$10000 to repair. After I provided feedback about what I had discovered, I was told by mechanic that this is a well known problem with this vehicle. Extended warranties for this issue has been issued however, I am being asked to cover the cost to repair a known problem within the 2011-2017 GM engines in the Equinox and Terrain models.

- Etna, OH, USA

problem #158

Aug 012024

Equinox

  • miles
Timing chain issue same as 2015 and earlier current recalls. Happened aroun 68,000 miles. May stall pulling out from stop light. Mechanic diagnosed problem Car ran bad at idle and stopped in drive or reverse. Often stalled. Repaired 9/13/24 approx 3,500 bill.Stony Creek Auto Center, Reading, PA did repair. The timing chain kit and oil pump were replaced inpected by mechanic. Warning sign code P0017 and P0012. Yellow warning light.

- Reading, PA, USA

problem #157

Jun 122024

Equinox

  • miles
Engine keeps failing, on a 3rd engine replacement. The car is defective and burns too much oil

- Canton, MI, USA

problem #156

Jul 152024

Equinox

  • miles
My chevy equinox 2016 2.4L vehicle engine signal went on. Two days after the light went on, my vehicle stopped on my way to a dealership to ask for assistance. In the early years of purchasing this vehicle everything was working smooth. After the first 3-4 years I remember the mechanics asking if I had done my oil changes, and the answer was yes every time. Now that I started to look further into the issue Im finding out that this exact engine burns through oil way too fast and has cause issue like engine going out. This is a big issue for others on the street and myself, thankfully I was not on the highway at the time when the vehicle shut down on me but I am constatnly utilizing the highway to get around town. This can easily cause an incident in any road/highway if the vehicle had shut off at the wrong time and wrong place. The vehicle has not been inspected for the reasons I'm stating here, but have been noticed by mechanics when doing maintenance. I did not think much of it because I am not a mechanic and I just thought that was the normal for a vehicle to do over time. Now I'm getting quotes to replace the engine plus labor can run anywhere from 6-8 thousand dollars. There was not any warning lights or anything in regards to the engine earlier on, this happened a few days ago and shortly after my vehicle gave out. The engine light never flashed either, it would just stay illuminated, and from my understanding that's a warning to take it to a mechanic shop for further inspection. The amber engine light that im aware of is to not move the vehicle and get somewhere safe.

- Santa Maria, CA, USA

problem #155

Jun 162024

Equinox

  • miles
On December 26, 2022, while driving home from work during a snowstorm, my 2016 Chevy Equinox suddenly lost power and began making unusual noises. Shortly after, a warning light indicated low oil pressure, and the engine shut off before I could safely pull over. Since then, the vehicle has been sitting in my driveway. Recently, I had it checked by a dealership, where the mechanics diagnosed a blown rear main seal and significant oil leakage. The dealership confirmed that the rear main seal failure was caused by a faulty PCV valve, a known issue in these models, which resulted in excessive pressure buildup and engine damage. Given the severity of the issue, the dealership mentioned that an engine replacement might be necessary. If it-??s just the rear main seal that needs replacing, the estimated cost is $2,700. The vehicle was purchased used with 55,000 miles on it and had only one previous owner.

- Galion , OH, USA

problem #154

Apr 292024

Equinox

  • miles
Severe oil consumption which could lead to damage to engine and vehicle failure when driving, which could cause an accident or worse. The dealer stated that the rear main seal could blow out and cause the vehicle failure. Defective parts that GM is aware of, but not addressing to the owners. There is a service bulletin (14882) that dealers are aware of concerning this issue, for an extended warranty of 120,000 or 10 years, no charge to customers to repair. Part#12591866.crankshaft real oil seal. The dealer refuses to honor it.

- Lehighton , PA, USA

problem #153

May 062024

Equinox

  • miles
Vehicle began to run rough and jerk forward at slow speeds or when stopped. This unexpected jerking forward when stopped occurred several times almost causing the vehicle to strike the one in front of it No dashboard warning lights we observed. Check oil and found it was 3 quarts low despite being changed and topped off a few weeks earlier. Had a mechanic inspect the vehicle for signs of leaks and he found none. Added 3 quarts until read full on dipstick and began to monitor oil consumption. Vehicle is consuming approximately 1 quart of oil every 400 miles. This is a well maintained vehicle with only 83,000 miles and should not be consuming this much oil. A quick search shows this is a common problem with this model and year, but not recall has yet been issued

- Andover, NJ, USA

problem #152

May 272024

Equinox

  • miles
The vehicle burns oil causing engine failure. This issue occurs without warning (no oil light, and the check engine light appears moments before the vehicle dies). The vehicle burns oil and reaches engine failure even when regularly scheduled oil changes are completed. THIS SHOULD BE TAKEN SERIOUSLY AND RESULT IN A RECALL.

- Kalamazoo, MI, USA

problem #151

Oct 032023

Equinox

  • miles
Excessive oil use. After 500 miles on a new oil change oil needs to be added. Usually 1 quart every 500 miles.

- Ossineke, MI, USA

problem #150

Apr 302024

Equinox

  • 116,000 miles
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH unintendedly and the vehicle stalled. The contact pulled over. There were no warning lights illuminated. The contact used an ODB scanner and retrieved several DTC codes. The vehicle was taken to an independent mechanic who informed the contact of piston rods failure and that the sensor shutdown the engine. The contact stated that the vehicle was consuming excessive amounts of engine oil. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 116,000.

- Boyers, PA, USA

problem #149

Mar 142024

Equinox

  • miles
Exhaust manifold cracked leaking dangerous fumes into the cabin.

- Louisville, Ky, KY, USA

problem #148

Feb 292024

Equinox

  • miles
Timing chain tensioner broke. Fortunately, my wife stopped driving it so the engine didn't blow up.

- Louisville, KY, USA

problem #147

Mar 242024

Equinox

  • miles
Engine Oil had burned off, no notification of loss of engine oil to fill or maintain. engine is now required to be replaced.

- Peoria, IL, USA

problem #146

Nov 032023

Equinox

  • miles
This vehicle has a malfunctioning oil pressure sensor and/or an issue with the engine temperature gauge. The main issue is that the design of the 2.4 ecotec engine is defective in the opinion of many mechanics and equinox/terrain owners. The engine burns off more oil than is considered safe. I was advised not to run the oil consumption test by the DEALERSHIP. My experience is, I heard a sound in the engine and upon checking the oil, discovered NO OIL present!!! I had over 1000 miles left on my oil service sticker. There was no indication other than my own observation of a sound. No temperature change, the temperature gauge should have been reading hot, but was at normal. No oil light... like literally no oil sensor light present on the console. This was pretty upsetting to find out. The damage is done and I am out a vehicle over it as the damage is caused to the ENGINE/PISTONS. The timing chain is INSIDE the engine housing and THIS is the defect in the design. Oil splashes over into places it should not be, causing corrosion and combined with the fact that it is burning off this oil and causing damage because of lack of oil as well. The solution, is a nominal offer of 10% off this KNOWN issue and bill for a new engine. This is not ok. I am at 101k miles so just out of the zone for lemon laws, but this is a serious design issue and will cause severe hardship to those who own these vehicles. The recall is for previous years than my own, the issue is the same. The vehicle is NOT SAFE TO DRIVE without the proper indications that the oil is being burned off and damaging the engine.

- Dallas, TX, USA

problem #145

Feb 242024

Equinox

  • miles
I had just bought my vehicle, 2016 Chevy Equinox LT, as I was driving it home, not even 20 minutes, it had completely ran out of oil and the engine blew, according to the dealer he had just filled the oil before we bought it. I cannot fix the vehicle due to cost and it almost caused an accident when it suddenly stopped driving in the middle of the road.

- Freeport, MI, USA

problem #144

Nov 142022

Equinox

  • miles
Oil burns at an alarming rate, no low oil warning. Engine blew up & was rebuilt. A month after engine rebuild, vehicle started to throw the same codes that led to engine failure. I can't keep oil in my vehicle, it has stalled numerous times on busy highway & once at an intersection with my kids in the vehicle. O2 sensors keep frying, catalytic converters keep clogging. Faulty rear main seal valve. Oil is leaking into combustion chamber which has caused manifold issues, spark plugs keep frying. Engine constantly misfires. Frequent engine knocking. My vehicle also seems to have no low oil warning light either. I remember getting an oil change, roughly a month in a half later i checked it again and my dip stick was bone dry. Chevy is aware of defects, but they refuse to do anything for the thousands of customers who have complained about the same exact things I am. There are numerous lawsuits for this exact issue, unfortunately not in my state. The value of my vehicle has dropped substantially to the point I am now upside down with my loan. I've looked into trading it in and my highest offer was $1,500 because of the issues that have been reported. There are so many people dealing with this same exact problem and we are all being ignored. I can't even go trade my vehicle in for something that will actually run without me having to dump hundreds of dollars into it every few months. Not only that, but these defects are extremely dangerous! My vehicle completely shut off while i was driving roughly 60-65mph in crazy/speeding traffic in the middle of rush hour & I had my two little girls with me. When help finally arrived, it was discovered that yet again, there was no oil in my vehicle even though I added roughly 2.5 quarts within a month in a half of this incident occurring. My vehicle over heated... this is absolutely uncalled for and isnt something that happens because of owners negligence. Someone please help!!!

- Apollo, PA, USA

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