10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
31,375 miles

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« Read the previous 20 complaints

problem #28

Feb 172010

Equinox

  • 6 miles
When at a stop light. Press the gas, car sputters and stalls out. I have had this issues happen to me 6 times.

- Miami, FL, USA

problem #27

Feb 012020

Equinox

  • 77,000 miles
The timing belt on my engine went out resulting in my vehicle dying whenever my car idled low. If I didn"T constantly give it some gas, the car would shut off. This would happen at red lights and stop sign where I couldn?T give the car gas, so I"D end up stopping in the middle of an intersection with incoming traffic. I had to get my car repaired and two different mechanics (one at a Chevy dealership) said that timing belts are an issue with Chevy Equinox. This was the very first repair I needed done on my car and at only 77,000 miles. The mechanic at the dealership said I?D most likely only get another 50,000 miles out of the engine. That would be short of 130,000 miles. I think if timing belts are such and issue with this model of vehicle then there should be a recall on them.

- Washington, DC, USA

problem #26

Jan 292020

Equinox

  • 104,000 miles
The contact owns a 2016 Chevrolet Equinox. While driving at 15 mph, the vehicle hesitated with no warning light illuminated. After arriving home, the contact inspected the vehicle and became aware of an oil leak underneath the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a clogged PCV valve. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 104,000.

- Michigan City, IN, USA

problem #25

Nov 132019

Equinox

  • 89,000 miles
Initially the rear main seal was leaking or broken; all the oil drained from the vehicle. After spending $992.60 I was advised that the timing change and guides needed to be replaced. I've had the vvt celanide replaced as well as the crank and cam shaft sensors; the vvt gears and an oil pump rebuild...$2017.60 later, my truck drove for approximately 3 miles where it died on the side of the road. I have not driven my car (aside from the 3 miles) in nearly 2 months. Now I'm being told they think it may be electrical. My truck has less than 100,000 miles on it. I've heard from numerous goggle searches that GM is aware of the issues with this motor/vehicle and has done nothing to remedy the problem. I am a single mother of 4; I bought this truck brand new to safely Transport my children here, there and everywhere. This car just cut off in the dead of winter coming off the highway...it literally stopped in mid acceleration. How long before some one is seriously injured or killed?

- Dearborn Heights, MI, USA

problem #24

Jan 152020

Equinox

  • 68,000 miles
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at various speed the check engine warning illuminated with an abnormal sound coming from the engine. The vehicle was driven home where it stalled. The contact was unable to restart the vehicle. The contact stated that there was oil underneath the vehicle on the ground however, there was no sign of a visible leak. The vehicle was towed to (stillwater motors Chevrolet & Buick 5900 stillwater blvd N, stillwater, mn 55082 (651) 439-4333) where it was diagnosed that the intake manifold and PCV valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximately 68,000.

- Stillwater, MN, USA

problem #23

Jan 192020

Equinox

  • 88,000 miles
Excessive oil consumption without any warning lights drove car with no oil in engine

- St. Paul, MN, USA

problem #22

Jan 202020

Equinox

  • 86,000 miles
PCV valve froze causing rear main seal leak. Car began to leak excessive oil.

- Highland, MI, USA

problem #21

Dec 102019

Equinox

  • 102,000 miles
On December 10th, 2019, as I was driving home from work on interstate 694 in arden hills mn, the engine started making a grinding noise, and then eventually stalled. No warning lights indicating a problem ever came on. I had it towed to the nearest Chevrolet dealersship, and 2 days later was informed by them that the engine had run out of oil, and I would need a new engine that would cost me $8500. After doing some research on the internet, I discovered that excessive oil consumption is a known issue with this motor, the 2.4L ecotec. There are many complaints about this on the internet. A class action lawsuit filed against GM resulted in a $42 million judgement against GM, but it only covered model years 2010-2013. A 2nd class action lawsuit has been filed against GM to cover model years 2014-2017, this lawsuit is still working it's way through the courts. GM has refused to repair my vehicle at their expense, even though this is a widely known problem with this engine. Information on these lawsuits can be found at www.classaction.org, and www.carcomplaints.com. I am asking that GM repair my vehicle at their expense, nothing more, nothing less.

- South St Paul, MN, USA

problem #20

Dec 272019

Equinox

  • 69,000 miles
Vehicle was parked, started fine backed up out of space. When pulling forward the warning busser came on and display read stabil track. Pulled to side of road and turned off engine after 2min. I restarted engine, the warning stayed on. Drove about 3 miles to dealership, was told to drive it as appt not availble till tues. Engine slowed down could only get to 35mph. After another 5miles it started working so we were able to get home. I have done all required mateniace have 69,000 miles on it, now. If this is a major problem when I reach this milage, what is my recourse?

- Middleport, NY, USA

problem #19

Sep 232019

Equinox

  • 83,000 miles
I bought my car brand new from the dealership and it's been causing issues from day one. At first, it was the bluetooth, then it was my windshield wiper, then my camshaft, and now my ca feels like the transmission is going out. I have done all the repairs with the dealership, however my last service made me not trust them no more. They claimed to have replaced the camshaft, but my car still drives the same way and even worse now.

- Lascassas, TN, USA

problem #18

Apr 152018

Equinox

  • 62,000 miles
Passenger air bag alarm goes off when seat is empty and occasionally the passenger air bag turns off while an adult passenger is in the seat due to a faulty connector. This happens sporadically during all types of driving, idling or while parked. The concern that during an impact the faulty connector will cause the passenger side airbag to not deploy while a passenger is in the seat is highly worry some and even though Chevy is aware of the condition, they won't recall or fix the issue. Timing chain failure can cause sudden unexpected engine shutoff while driving causing a loss of control of the vehicle and sudden stalling during acceleration and deceleration leading to possible collisions as the engine shuts off with no warning. Chevy is aware of the timing chain issues in their 2.4L engines and yet hasn't issued a recall even though catrophic engine damage and probably loss of life due to loss of control collisions. Engine shutoff due to chain stretch or failure can occur as any time during driving or engine running conditions.

- Harrington, DE, USA

problem #17

Oct 012019

Equinox

  • miles
While driving the vehicle, it will randomly turn off. I will then have to place the vehicle in park, turn off the vehicle, and restart it in order to begin driving again. This happened while turning.

- Baton Rouge, LA, USA

problem #16

Jul 012019

Equinox

  • 75,000 miles
Engine burns oil... SUV actually shut off on me while driving and when I took it to the shop, it was found to have no oil. Luckily it shut off when I was by myself without my family while at a red light and not when I was driving. This is a known GM issue with older Equinox's and nothing has been corrected. Someone is going to get seriously injured or killed bc of this issue! it is well documented that a lot of other Equinox owners are dealing with the same issue that should have been corrected! GM has failed their customers and is acting negligent!

- Irwin, PA, USA

problem #15

Jan 222019

Equinox

  • 88,575 miles
Driving on the NJ turnpike January 22 2019 freezing cold out day 15' and my car just dies. I came to a rolling stop on the side of the road. Tried starting car and nothing, then I hear a grinding noise as I turn the key, get out and open the hood. I turn key again and I hear this grinding noise again. No warning lights no indicators nothing. Call aaa but they can't pick me up on the turnpike needs to be a separate tow truck company. After 45 minutes freezing in the car the tow truck guy shows up. Takes a look at the truck check oil and says I have no oil. Turned key and dash did not show any oil lights lit. Looked at the back of the truck and there was oil all over it see pics. Had to get towed to yard then called aaa to take me to elkins Chevy. Elkin's Chevy looked at it and said the PCV valve froze causing the rear main seal to break causing engine to lose all oil and cease up with possible pieces in the transmission. No warning lights or sensors lit up at all still. Dealer said I was out of warranty 88,575 miles so I was responsible for fixing. New engine $6,000 used $4,500 plus what ever other damage to the transmission, pvc and case. Estimated 7,000 to 9000. To fix the truck was only 2 years old and always got serviced oil changes ect. I bought another Equinox 2019 and while transferring my stuff from 1 truck to another service guy said this a common thing with this ecotec engine and Chevy is aware. I went home and google what happened and sure enough they have a class action suite against them. They said it should only be on the older models and it is fixed on newer years. I could enter my VIN to see if my truck was part of the recall which it was not. I called Chevy, escallation and managers they said since I sold\traded the truck in for a new one there was nothing they could do.

- Neptune, NJ, USA

problem #14

Jul 132019

Equinox

  • miles
Date of purchase of the vehicle 06/25/2019 0/7/13/2019 I made a right turn driving and a.C and stereo turned off. 07/15/2019 I was parked and the car was turned off I got in the car and started the vehicle put it on reverse then drive and the car turned off. I restarted the car with the key and it turned back on. 07/16/2019 in the evening, engine light when on 07/16/2019 in the evening oil change light when on 07/16/2019 in the am I called moss dealer Chevy in moreno valley, ca and spoke with don he scheduled an appointment to take the vehicle in to get checked. Appt set up for 07/19/2019 at 8am at moss Chevy in moreno valley, ca 07/17/2019 in the am I called don at moss Chevy in in moreno valley to notify him that my engine light and oil change light went on.

- Moreno Valley, CA, USA

problem #13

Feb 112019

Equinox

  • 70,000 miles
Pvc tube froze cause rear seal to break causing engine to lose all oil. Luckily I was parked and noticed the oil. No warning lights or sensors lit up. When talking to dealer and others many Equinox this year have had this issue, even tho General Motors is aware of the issue it was still my responsibility to pay $1800 to fix

- Lexington, OH, USA

problem #12

Jan 302019

Equinox

  • 88,400 miles
Driving down freeway. Car stopped working no warning light or warning. Barley got it off the road and out of traffice. Ends up it the rear mantle fold which in turn made the engine stop working. Vehicles needs whole new engine.

- Canton, MI, USA

problem #11

Jan 302019

Equinox

  • 88,400 miles
Pvc tube froze cause rear seal to break causing engine to break. Happened while driving car made a noose and stopped working. No warning lights or sensors lit up. Happened on a busy freeway. When talking to dealer and others many Equinox this year have had this issue

- Canton, MI, USA

problem #10

Jan 232019

Equinox

  • 34,000 miles
The contact owns a 2016 Chevrolet Equinox. The contact stated that the vehicle failed to accelerate. While driving 45 mph, the vehicle decelerated to 20 mph and the check engine indicator illuminated. The contact was able to restart the engine and the vehicle regained normal function. The contact drove the vehicle to buff whelan Chevrolet (40445 van dyke avenue, sterling heights, mi 48313, (877-237-3928) where it was diagnosed that the accelerator electronic indicator failed. The vehicle was repaired. The VIN was not available. The manufacturer was not contacted. The failure mileage was 34,000.

- Shelby Township, MI, USA

problem #9

Jan 252019

Equinox

  • 72,000 miles
I was driving down a highway at 65 miles per hour my engine started to flutter when noticing that I pulled over right away and my engine shut off. I had to have my vehicle towed to the dealership after the dealership took a look at it they realized it was a PCV clog from condensation getting in to the PCV valve. I have 72000 miles on my vehicle so there is no more drive train warranty I bought the extended warranty however they will not cover it because they do not cover clogs. Upon researching this I found out that Chevy had a lot of these and actually extended warranties on vehicles from 2010 to 2014 for the same issue. They have never said anything about fixing the issue in the articles I have read. Upon hearing this information from the dealership I contacted another dealership which that they had 6 vehicles in their for this same exact thing they told me that it's a known issue especially when it gets cold. Chevrolet will not cover this knowing it is a problem. Attached is the service bulletin where it list the models and where Chevy had extended the warranty for those make and models.

- Zimmerman, MN, USA

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