10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 17,212 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs
- Brillion, WI, USA
Vaccum for the brakes have gone out 3 times in the last 2 years. This is the second time I have almost crashed with my kids in the car!!
- Cambridge, MN, USA
Auto stop caused Service Brake Assist warning to pop up on dash. Resolved on its own. A week later, steering assist disabled message pops up while driving and car didn't start after coming to a stop. Service ESC, Traction off, service brake assist messages, all pop up. Car did not restart. Vehicle is currently at Cooley Chevrolet in Irving, TX awaiting results of tests. Obviously, this is a common issue judging from the number of complaints on the Internet about it.
- Irving, TX, USA
The emergency break was stuck it wouldn-??t allow the parking break to release which caused me to not be able to stop. It drove fine for 40 miles then when I turned into a parking lot it wouldn-??t stop even with the emergency break released.
- Huntsville, AL, USA
I was driving in a major city near Mt house when I went to return rught and apply the brakes my petal went right to the floor and suv wouldn't stop so I firmly mashed brake pedal and got vehicle to stop. Upon hitting out of suv I xhexked brake resuvour abd it still had brake fluid in it. I sat a few moment tovaee ifvit was just hot and after a few minutes unstated suv and xstill had no power brakes. And so I carefully drove the suv back ti Mt house. When I'm trouble shooting it now I suspect the master brake cylebdwrxwent out on the suv. Luckily ivqas able to stop safely and didnt get into an accident. And cause major vehicle damage or guttvirckmkill soneine or even my self. Thecsyv is a 2018cwgixh I fibdxl it strange that a fairly new shouldn't have a master cylender go out that fast. I just wanted to letsomeone know avout thisoproblem before it happens to someneone else which could seriously hurt or kill someone thankbyou
- Clanton, AL, USA
Service brake assist
- Jonesboro, AR, USA
My own words, That my vehicle didn't stop, the car driver in front stop short my vehicle just ran behind the car. My 2018 Chevy equniox I have purchase last year for it safety reason pay extra now and days, those safety is not there very disappointed with GM What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Braking - Together - Forward Collision Warning
- Bronx, NY, USA
Vaccum pump brake failure while coming to a red-light. Lucky to avoid serious injury. Definitely put my children at risk! No warning lights or dash notices until after the incident. Vehicle was inspected two days prior.
- Roanoke , VA, USA
I constantly get error messages When the ambient (outside) temperature exceeds 100 degrees. The lane keeping assist, the forward collision sensors, etc. When it gets below freezing, the forward collision sensors, the brake assist and the service indicators go bonkers.
- Newry, SC, USA
I have never experienced an issue prior to today, no warning lights on, no symptoms. While driving down the highway I had to slow for traffic and my brake pedal would not push down, a terrible noise was heard and it took everything in my body to stop my vehicle. I thought I was going to kill everyone in front of me. Had to swerve to the right to prevent this. I then see the words, -??service brake assist-??. Then the check engine light came on. In researching I see there is a history of brake issues. I haven-??t taken it to a repair shop because it literally just occurred and I can-??t stop shaking to take it or tow
- Winston-Salem, NC, USA
I have a 2018 chevy equinox that I bought brand new back in December of 2018. The vacuum pump failed therefore breaking the camshaft which in turn caused failure to my brakes. I went to stop at a light and my brake pedal was hard and my car skidded to a stop through the light. No warning that anything was wrong nothing. My brakes worked fine up until I went to stop at the next light. Then out of the blue my brake pedal was hard and I had no brakes. I almost got into a severe accident due to the brake failure. Evidently there have been other people this has happened to. Extremely dangerous and unsafe. There have been lawsuits filed against GM for faulty vacuum pump part although they were for the year of 2020. GM needs to take a look at this issue and also install some kind of warning. I get warnings for a tire being a little low you would think they could put a warning in for the brake system!! The warranty is still good on my car do I do not have to pay for the repair. In addition when the camshaft broke it threw pieces of metal into the top part of the engine!!
- Owensboro , KY, USA
When I applied brakes, the pedal was hard to push down and the service brake assist light came on.
- Aubrey , TX, USA
Vacuum pump, check valve failure led to loss of function while exiting interstate. Less than two weeks later, -??service brake assist-?? notification followed by degraded brake performance in busy city traffic.
- Fremont , OH, USA
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving approximately 45 MPH, the brake pedal was depressed; however, the vehicle failed to stop as needed. The contact was able to steer the vehicle safely to the side of the road. The parking brake warning light was illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
- Miami, FL, USA
The car brakes were working fine went to Clarksburg wv and back to pennsboro Wv The brakes acted little hard to push but when I was turning off at pennsboro I didn't think I was going to get slowed down enough to make the turn off ??"?. I did get it to the house and the brakes are hard as a rock there is no pedal at all
- Pennsboro, WV, USA
While driving to Tennessee my brakes went out on the car. The vacuum pump broke into pieces and made braking nearly impossible. Had it repaired and less than a week later the same thing happened coming off the interstate no brakes again on the off ramp. We had to glide to a stop for the brakes to kick in a little past the hard brake pedal. Checked the vacuum pump and again no suction so it-??s bad again, not only that it appears that the rear main could be leaking but could be something else all together.
- Paint Lick , KY, USA
The check engine light comes on for a few days and when on the brakes are stiff and hard to push. When this is also going on the brake assist light will come on while driving and not pushing on brakes. It came on while on highway going 65mph
- Sunman, IN, USA
When my cats gets turned on my radio doesn-??t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn-??t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don-??t work meaning my auto control isn-??t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can-??t turn volume on or change station and it-??s a frozen screen and sometimes it goes all blank black but I can hear music with no screen
- Hammond, IN, USA
at stop signs, when autostop/start re engages the vehicle jerks and shows several warnings on the dash saying service brake assist, parking break released, forward collision reduced. the steering wheel locks up for under 3 seconds before it releases and can be steered again
- Vermontville, MI, USA
- Attleboro, MA, USA