10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 15,979 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have my 2018 AWD Equinox 3 weeks and 800 miles. Service brake assist displays on the info-center. Brakes are constantly grinding and inconsistent. Sometimes the brakes engage hard with normal pressure on the brake pedal causing the car to come to a serious and unexpected abrupt stop. This can cause a rear end collision. Other times it feels like the car is not going to stop and immediate and additional pressure must be applied. There is no doubt that this defect will cause accidents. The car was presented for service at the dealership of purchase and they were unable to determine why the brake assist was malfunctioning. They also claimed there are no service bulletins related to this issue.
- Glendale, NY, USA
This vehicle was sold as having a tow pkg with the capability of pulling a 3500 lb trailer. There is no brake harness available on this car (a separate cab brake control is a legal requirement in every state based on tow loads, Michigan is 3000 lbs.) dealership acknowledges they can't locate it, we have a complaint filed with GM 8-3144268897 I feel this is definitely a safety issue which could cause a crash or injury or death. We have had many trailers and recognize that this cab brake controller is a necessity in pulling a trailer. People who have never pulled a trailer before might not know this'.especially if they listen to their salesperson who tries to tell them that they don't need cab brakes. (like our salesman tried to tell us) obviously this issue isn't limited to our vehicle....everyone who buys this vehicle with the intent of pulling a trailer over 1000 lbs (some state require cab brakes on this weight) will encounter this problem. Updated 10/05/2017
- Grayling, MI, USA

- San Jose, CA, USA