The contact owns a 2020 Chevrolet Equinox. The contact stated that the lane departure assist feature displayed on the instrument panel that the contact was outside of the intended lane, despite the contact being within the lane. The contact stated that another feature of the system was that the steering wheel would vibrate to indicate the vehicle departed the lane however, the feature activated intermittently while the vehicle was still in the lane. Lou bochrodt auto mall (7070 cherryvale N blvd, rockford, il 61112, (815) 332-3000) was contacted and informed of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30.

- Jamesville, WI, USA

In -13 degree farenheit, the vehicle locked me out. Key fob left inside vehicle for 45 min, engine off, parked in a parking lot. Remote start from inside building did not work due to fob in car. Once I arrived back a the vehicle I found the doors locked, door handle unlock button unresponsive with multiple attempts. Vehicle failed to unlock while I stood outside in -13 degree weather, completely unsafe, for 5 min. I tried all doors and tried unlocking from passenger side. There was no unlocking sound when pressing the door buttons. I tried the Chevy app to unlock standing right next to the vehicle, it did not unlock immediately. After a minute or longer delay the locking mechanism started to engage or disengage randomly without me pressing buttons on the door or app. Each time I tried to open the door without success. On the last click I was able to suddenly open the door. 2530 odometer reading.

- Minot, ND, USA