10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

Mar 052024

Equinox

  • miles
My 2022 Chevrolet Equinox lost power on two different occasions. The first time I was driving at 45 mph and the car stalled to a stop and would not restart and had to be towed. It had 816 miles on it. The repair sheet stated that it was a fuel pump control module internal fault. The fuel pump control module was replaced. At 8,401miles, the car did the same, but I was on a four-lane highway driving 65mph with the cruise control on and it lost power, stalled and I coasted to a stop and it would not re-start. After being stranded on the side of the highway for almost 2 hours, it was towed. This time the repair stated that it was due to an internal short in the driver. I was fortunate that I was not in heavy traffic or someone would have crashed into me. There were no warnings until the power cut out and the display indicated "low engine power". This is extremely dangerous and I am afraid it will happen again and I may not be in an area where I can navigate to the side of the road. This defect in the fuel system is a danger to me and other drivers. I contacted Chevrolet Customer Service but was told they can only be of assistance after the problem occurs 3 times. Even though the dealer said the problem was not the same problem, it was a problem with the fuel system.

- Meadville, MS, USA

problem #18

Apr 032024

Equinox

  • miles
Press on the gas and car doesn-??t move. Seems to not get gas sometimes while driving

- El Paso, TX, USA

problem #17

Mar 202024

Equinox

  • miles
My 2022 Equinox stopped unexpectedly while in traffic. I could not restart the engine. It was towed to the dealer who told me that there were no recalls on this car. I confirmed this by entering the VIN in your data base. However, when I put in 2022 Equinox. it shows multiple recalls including one for a fuel pump defect (exactly my problem). I don't understand these conflicting reports. It appears I should have gotten multiple recall notices. Can you please explain the disparity?

- Metairie, LA, USA

problem #16

Mar 012024

Equinox

  • miles
My SUV started stalling a few days ago, but it was only for a short time. Now, it's getting worse, and the engine warning light has turned on. When I try to accelerate by putting gas, it's very slow. I'm worried it could cause an accident. Even when I try to turn, it moves very slowly, which could lead to an accident, and I have two kids. I just bought this SUV last month, and it only has 12,700 miles on it. See the picture here for proof. It's especially dangerous when I try to drive, and it moves slowly, which could cause an accident.

- Cape Coral, FL, USA

problem #15

Feb 032024

Equinox

  • miles
My car has stalled and left me stranded twice now. In June a new Fuel pump control module was put in around 6/3/23 at 6152 miles and Feb 5 at 9064 miles, new FPCM was installed. GM insists there is no recall on my 2022 Equinox, yet this car has had the exact same issue as Recall: 23V013000, twice now. I am very concerned for the Safety of a car that will stop running while you are driving. When this part stops working the car stops running and will not start and leaves you stranded wherever you are. No lights/no warnings it just stops running. I was stranded in the middle of an eight lane busy road in Daytona, FL when my car stopped running. I had just come off the interstate, as I exited to the off ramp and came to a slower speed 30-40 MPH the car started sputtering and shaking before I made the right turn off the ramp. It sputtered about 2/3 blocks and it stalled. Once it started sputtering and shaking I had no power, giving it gas did nothing to increase the engine speed or speed up the car. I was left stranded until 3 guys pushed my car about 2 blocks to safety. My car also stalled in Orlando in June, at a stop sign, it would not start. We had to be out in the road flagging people to go around my car. These are the codes and fix each time. ECM - Engine System P129F The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. Work report from February 5, 2023 from Jon Hall Chevrolet, INC States: 9064 Verified P129F disconnected K111 FPCM 8 to 1.2 OHMS 9 to 2.4 OHMS 24 to 3.2 OHMS. Found 0.L between terminal 8 and 9 at K111 FPCM per document 5575881. Replaced Fuel Pump Control Module. Cleared Codes Test Drove Vehicle Operated as designed.

- St Augustine, FL, USA

problem #14

Jan 232024

Equinox

  • miles
I was at a red light and my car has the auto start/stop when your on the breaks for a bit. Light turned green and my car break pedal locked, all the gear lights started flashing. Car then stalled when turning on and off. I was in the VERY busy intersection and lucky no one plowed into me as I was trapped in the middle lane.

- Boynton Beach, FL, USA

problem #13

Oct 302023

Equinox

  • miles
While driving on a four lane highway during rush hour my gas peddle stopped working. I drifted to the side of the road, with cars blowing their horns at me. My car was like frozen! AAA came after 45 mins to tow me to the dealership. We were told, Yup its the fuel pump, we currently have 3 other vehicles with the same problem. It's probably going to take at least a week to fix. No, they do not provide loaner car. Update: Dealership informed us that there's no time limit insight to fix our vehicle. The fuel pump is on back order and there are thousands of cars countrywide awaiting for the part.

- Key West, FL, USA

problem #12

Sep 152023

Equinox

  • miles
9/15/2023, noticed a hesitation in the acceleration of the vehicle, when attempting to proceed after a full stop. Purchased the vehicle from CARMAX in Las Vegas, 8/25/2023. Recall Sheets were provided, however - I have been "unable to "REGISTER" the vehicle (in my name) to NHTSA website. When, "remedy" to the RECALLS are available, "??? How will "I" be "notified" to take the car to a Dealership ??"

- Las Vegas, NV, USA

problem #11

Sep 092023

Equinox

  • miles
Was approaching intersection for a left hand turn and just before getting to red light engine stalled. Tried at least 6 times to restart but would not. Was 2nd in line at a major intersection so after no luck restarting I called for road side assistance. The police came to direct traffic and then decided best to push me to the gas station next to intersection. While waiting for tow truck I tried starting vehicle about a half hour later and it started. After sitting there waiting for tow it stalled again and would not start. About an hour later tow truck came and at that time it restarted for him to load on to tow truck. The car is waiting for service but its the weekend and will need to wait for Dealership to call when ready.

- Frostproof, FL, USA

problem #10

Aug 312023

Equinox

  • miles
on 08-31-2023 left house and got about 1 mile down the road going about 45 mph and had loss of power and engine stalled. Pulled over and tried to restart engine but would not start, engine light was on. Called dealership and said to have it towed in. 2 days later dealer called and said it was ready and it was a fuel module issue. When picking the car up the service guy said they reprogrammed it. Asked if I had to sign anything and he replied no, so no paperwork was given.

- Frostproof, FL, USA

problem #9

Aug 162023

Equinox

  • miles
While diving down a busy highway, the vehicle's check engine light came on with no notice and my daughter lost acceleration and then the vehicle "died" while driving on this busy highway. The steering locked up. She had a hard time getting it to the side of the road. It was a very dangerous situation. If this would have happened a couple days later while driving on the interstate, it could have been deadly and caused a major accident. The vehicle would not start back up and had to be towed. It's already had a fuel pump issue when we first bought it and had that replaced. Now, it's back in the shop and who knows for how long. I bought my daugheter a new vehicle so that we wouldn't have to worry about her being on the side of the road and now I do NOT trust this vehicle as I am seeing this is an ongoing issue with this vehicle. Again, we are lucky that this did not cause and accident and injury or death to others.......

- Russell Springs, KY, USA

problem #8

Aug 102023

Equinox

  • miles
Fuel module failed and had to be replaced.

- Keystone Heights, FL, USA

problem #7

Aug 022023

Equinox

  • miles
car has been in shop for replacement of fuel module 4 times. Now was in shop again with failed fuel pump at 9k miles. had loss of power at 70mph on freeway and could have been rear ended. if the fuel loss happens during a left turn could result in a collision. have already reported the first four failures. adding this number 5

- Merritt Island, FL, USA

problem #6

Jul 302023

Equinox

  • miles
Intermittent sudden loss of engine power, bucking, sputtering of engine with or without check engine light, could be rear ended on expressway as vehicle will suddenly decelerate without braking as no fuel getting to engine and in gear. Onstar has confirmed engine codes. The part 13527053 fuel control module has been replaced 4 times by Chevrolet dealer under warranty purchased vehicle 07/01/2022. First incident 07/14/2022 second 02/22/2023 and 3/10/23 with repair 03/21/23 third 04/07/23 most recent 07/24/23 all had fuel module replaced in all cases bad running and loss of power, stalling, bucking caused us to bring car in for service

- Merritt Island, FL, USA

problem #5

Jun 222023

Equinox

  • miles
08/22 car with 3800 miles died slowly while driving. Fuel pump replaced. 06/23 with 11,700 miles died slowly while crossing major highway at peak travel time. Fuel pump failed again. Crash / fatality risk.

- St Rose , LA, USA

problem #4

Mar 012023

Equinox

  • miles
Fuel Pump Power Control Module failed. My daughter was driving down Carpenter Road in Ypsilanti Michigan when the vehicle stalled and would not start. This is a VERY busy four lane road. The police showed up and helped push her out of the way. Yes, the problem has been confirmed by the dealer. The dealer replaced the part but how do I know that the part is not faulty as well as it appears that there is a potential recall for this vehicle that hasn't been confirmed yet since parts are limited. No warning before the issue happened.

- Ypsilanti, MI, USA

problem #3

Dec 172022

Equinox

  • miles
December 17th, 2022 - Check engine light came on with an onstar message to have my engine/transmission system serviced within 7 days. Dealership replaced fuel pump module on December 23rd. Drove the car to a basketball game that evening (14 miles) and check engine light came back on with same onstar message. Took car to dealership on January 3rd (due to holiday, didn't drive vehicle after check engine light came on). Dealership advised it was a low battery. So battery was replaced and advised we should come get the car. When they were driving the car from the back of the lot to the front of the lot - the check engine light came on again. They called us to tell us not to come get the car that they found a new code issue. They advised they would call us tomorrow.

- Tempe, AZ, USA

problem #2

Jun 152022

Equinox

  • miles
Lost acceleration Car died while driving on highway, On 6/17 fuel pump was replaced (P1295 found fuel pump would not change speeds as commanded causing the cel due to internal fault) on work order. The fuel pump was replaced on 6/17 and on 6/18 the engine died again on highway after losing acceleration. Trouble starting back up but when it did it just dies again when trying to put into drive. Exact same thing as the initial issue. I suspect there may be a defective fuel pump James Wood chevrolet is the dealership doing the work. The Invoice Number is TCCS887027 with Customer # 319235 on 6/17/22

- Denton, TX, USA

problem #1

May 232022

Equinox

  • miles
Front of gas tank punctured by road debris due to no shielding on the gas tank. The complete contents of the tank emptied onto the highway in under 5 minutes. The same debris also hit the muffler but only scratched it, proving a metal shield would have protected the gas tank.

- Kalamazoo, MI, USA