10.0
really awful- Crashes / Fires:
- 15 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 74,052 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering in my 2007 Chevy HHR quit suddenly while making a left hand turn. The sudden increase in steering force caused me to swing wider in the turn than planned. If there had been a car next to me it would have caused an accident.
- Pleasant Grove, UT, USA
The contact owns a 2007 Chevrolet HHR. The contact stated that while driving approximately 10 mph, the power steering failed and the vehicle began pulling to the right. The contact had to gain control of the steering wheel and pull it in the opposite direction in order to gain control of it. The vehicle was towed to an authorized dealer six times for diagnostic testing but the dealer offered no assistance. The contact stated that the manufacturer was involved in a legal dispute for excessive gear backlash which caused steering failures under certain conditions. The failure mileage was approximately 2,500. The current mileage was 7,870. Updated 07/19/10. The consumer stated the vehicle would pull to the right, the dash lights were out on occasion, and the brake pedal would travel to the floor when it was applied. Updated 10/08/10
- Atlanta, GA, USA
Soy de Mexico solo quiero decirles que la culumna de la direccion Chevy HHR 2007 deja de funcionar Y casi tengo un accidente fatal dentro de la garantia de la cambiaron dos veces Y quedo el mismo problema Y ahora sin garantia no responde GM de Mexico.
- Naucalpan Estado De Mexico , 00, USA
The contact owns a 2007 Chevrolet HHR. The contact was driving approximately 55 mph. The power steering warning light indicator illuminated on the dashboard. There was a loss of power steering. The contact was able to continue driving with difficulty in steering the vehicle. The failure would occur at any given speed. The vehicle has not been diagnosed for the malfunction. The current and failure mileages were 60,000.
- Coweta, OK, USA
The contact owns a 2007 Chevrolet HHR. The contact stated that the vehicle drifted to the left while driving approximately 35 mph. The dealer diagnosed the failure and stated that there was nothing wrong with the steering on the vehicle. The contact stated that the steering wheel malfunctioned regardless of whether you're driving on a highway or making a turn. The failure mileage was 50000. The current mileage was 63000. Updated 04/16/10. As the consumer pulled into the driveway, the steering wheel turned sharply to the right and struck an antenna tower damaging the drivers side door and fender. Updated 08/20/10
- Bluford, IL, USA
The contact owns a 2007 Chevrolet HHR. While driving the power steering warning light intermittently illuminated on the instrument control panel, then the steering column would lock. After restarting the vehicle the steering column would reset. The vehicle was taken to the dealer who replaced the motor for $339. The Chevrolet manufacturer was never called. The failure mileage was 51,000. Updated 5/17/2010 * cn the dealer repalced the stering motor. Updated 05/20/10
- Beaumont , CA, USA
HHR was brought in on Friday 02/12 for rubbing noise in steering column. Car was kept for 1 day to repair. I was told "rattling" noise repaired. I stated it was a rubbing noise. Told to bring the car in when it was making the noise. Car returned to power on 02/18/10 with same rubbing noise (see repair order 473237- no survey card given to me). Spent 15 minutes with the mechanic in parking lot while car was making the rubbing sound. It was clearly heard by the mechanic. Car kept for another day for repair. When I called on 02/19/10, I was told by mike that marc was not in and that the mechanic worked on the car all day, but could not duplicate the sound. I was told he even drove the car 25 miles to duplicate and yet mileage in/out are the same on invoice. Per the mechanic, you cannot keep bringing the car in for the same problem, that they (whoever "they" are) would start questioning the warranty. I feel they should question the ability of the mechanic to do the job.
- Peoria, AZ, USA
The contact owns a 2007 Chevrolet HHR. When driving the front-end of the vehicle will shimmy. The vehicle was taken to the dealer several times for the failure. The dealer replaced the bushing link, but the failure was not corrected. He took the vehicle back to the dealer for inspection. The dealer replaced the power steering assembly. The dealer did not guarantee that the failure will not reoccur, and it did. The failure mileage was not available. The current mileage was 34,631.
- Waterford , MI, USA
Power steering failure.
- Palm Coast, FL, USA
Driver was leaving parking lot when passenger side (right front) cv shaft broke completely in half at 35,440 miles without warning. Cv shaft could be heard slapping around under car while motor running in gear, probably tearing up other components under the hood and suspension. The cv shaft breakage left the vehicle under no power because passenger wheel is the drive wheel....vehicle started to roll backwards into traffic. Also, the vehicle's steering wheel also had no ability to be turned to the left due to the broken cv shaft blocking it by shaft hitting the wheel/heat shield/rotor assy. Owner had to push car backwards out of traffic and into parking lot. Vehicle would still rolled while in park, had to use parking brake to make vehicle stationary. I waited 2.5hrs for GM road side assistance to get tow truck to my vehicle. 1st tow truck didn't come due to GM not checking to see how far they were from vehicle location. Vehicle was towed to jba Chevrolet (glen burnie, md) on June 25th, 09 (next day). I went to dealership to check on car and get loaner. Jba offered no loaner stating that service dept not open and they must diagnose first and wait until Monday and then maybe I get a loaner. Also GM cust asst 1-800 number stated I could rent and get reimburse but I don't trust GM and money at all after seeing how others treated about and how poorly they manage their own money. This cv shaft incident happened 1 week after getting car back from dealership for brake overheating/warping and heat shield grinding problem. The mechanic then stated he knew brakes were cheaply made and problem but no recall and if over 36,000 miles...they won't be free anymore.... cv shaft looked to be made of cheap aluminum cast and I believe same heat problem that made caused rotor to warp, caused cv shaft to become brittle. Either this or components were reinstalled incorrectly by jba Chevrolet when they repaired brake problem.
- Glen Burnie, MD, USA
The contact owns a 2007 Chevrolet HHR. While driving between 50-70 mph in windy conditions, the vehicle became very difficult to steer. The contact attempted to sell the vehicle, but was unsuccessful. The failure has caused a major safety issue with the vehicle. An alignment was performed, but no errors were found. The mechanic speculated that there may be an issue with the electronic steering system. The current mileage was 31,000 and failure mileage is 11,000. Updated 04-14-09 updated 04/16/09
- Elysien, MN, USA
The brakes started shuttering after 20000 miles, the dealer found the brake rotors were warped and turned the rotors. At 55000 miles the trouble has returned and since the car is out of the 3 yrs 36000 mile warranty will not fix. The brakes pulsate badly at this point and 2 service managers claim is the result of the rotors being too light for the weight of the car and it is happening to many Chevy HHR owners. The 2nd problem is the electronic steering. The steering shakes when the warped brakes are applied due to the plastic gears wearing and when you are driving over a rough surface. Again the dealer nor GM will make repairs due to car out of 3 yr 36000 warranty. Again the service managers has admitted this problem is happening to many owners. Both problems can lead to a loss of control and the rotors could cause the brake pads to deteriorate and prevent proper braking leading to loss of control and accidents.
- Springfield, OH, USA
When brakes are applied, the steering wheel and front end shakes. The vehicle has been put in the shop 4 times. I believe this falls under the lemon-law. The vehicle is still under warranty. I want the vehicle replaced or fixed. The car is unsafe, for my family. I have twins that are 3 years old!! something needs to be replaced or fixed. It has been back to the dealer 4 times and its not fixed!!!!! howard H. herold
- Arnold , MD, USA
The contact owns a 2007 Chevrolet HHR. While driving approximately 20 mph, the vehicle stalled when the contact adjusted the steering column in the upward position. The vehicle immediately restarted. Prior to the failure, all the warning lights illuminated on the instrument control panel. He is in the process of notifying the dealer to have the vehicle properly diagnosed. The failure mileage was 32,800 and current mileage was 33,100.
- Camden, NJ, USA
The contact owns a 2007 Chevrolet HHR. While driving 65 mph, the steering began to malfunction. The vehicle veered to the left of the road and struck the guardrail. The contact and her son went to the emergency room, but were uninjured. A police report was filed. She attempted to notify GMC for weeks and did not receive any feedback. The dealer refused to inspect the vehicle until the manufacturer gave their approval. The VIN was confirmed several times with the contact, but appears to be invalid. The current and failure mileages were 20,000.
- St. Petersburg, FL, USA
- Joseph, OR, USA