10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 51,346 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle pulls to the left since the day I bought it, from a dealer who said they would fix it. They tried twice and said everything was up to specs. They said they call it a drift. Well it wants to drift me into the opposite lane. As of 3-12-14 still not fixed.
- Somerset, WI, USA
I bought the HHR with 12000 miles on it, from a GM dealer. I told them the car pulled to the left, and they said they would fix it. It has been to the dealer twice, and they say everything is within tolerances. Still pulls to the left. Also the right front tire is wearing out, but not the others.
- Somerset, WI, USA
Was driving at 45mph when all of the sudden all gauges, power steering, and engine went erratic. Lost power steering going down hwy. Car darted to the left a little. Took the car to dealer for a diagnostic. Was told by dealer that the data link circuit shorted causing electric short to power steering control module and it would be $1125 to repair. I have filed a complaint with GM but haven't heard back from them. This should be a recall issue due to possible loss of control of car and causing a crash. Also a possible fire due to the electrical short they described to me on the invoice. The power steering and gauges are all still going erratic because I am trying to see if GM will fix this safety problem. This should be a safety recall do to the fact that a young driver or even female driver or anyone in fact could lose control of vehicle when the power steering control module decides to go out and come back on then go out again.
- Mobile, AL, USA
The contact owns a 2011 Chevrolet HHR. The contact stated while driving 35 mph the steering wheel began pulling to the left. The vehicle was taken to the dealer who was unable to correct the problem. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 50 and the current mileage was 17,000. Updated 03/14/12 the consumer stated after test driving the vehicle, he reported to the salesperson, that the vehicle pulled to the left and something was wrong with the steering. The consumer was informed the problem had been found and corrected. The dealer asked the consumer to drive the vehicle about 1000 miles. When the consumer returned the vehicle to the dealer, they found the alignment was out of specification. The repair was made. However, the consumer continued to experience problems. The vehicle had to be aligned several times. Also, the left front tire sensor was not reading the tire pressure and there was a noise coming from the gear shift or axle. The dealer was unable to detect a noise. Updated 04/10/12
- Heyworth, IL, USA
- Frederick, MD, USA