10.0

really awful
Crashes / Fires:
5 / 11
Injuries / Deaths:
8 / 0
Average Mileage:
89,352 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #13

Jun 242003

Impala

  • miles
Consumer states that the electrical system has failed. Dealer notified.

- Chandlersville, OH, USA

problem #12

Mar 272003

(reported on)

Impala 6-cyl

  • Automatic transmission
  • miles
The A/C system stinks due to water retention in the heater which caused mold. The dealer could mask the odor but could not eliminate it. A loud bang occurred when the vehicle was started in cool or cold weather. The dealer indicated it was due to an electrical spike. The vehicle experienced sudden acceleration while merging into traffic. The brakes rotors have failed three times, every 20000 miles on average.

- Norman, OK, USA

problem #11

Mar 242003

(reported on)

Impala

  • miles
The lights on the dash board were too bright, which blinded the consumer when driving at night. Also the engine light illuminated. The consumer stated the steering system on the vehicle required high effort to turn the steering wheel when cornering, vehicle course corrections, and holding the steering wheel in one position, which caused injuries. The rear side view mirrors, block the consumer's view of the oncoming lane and felt that the sensor should be at eye level, the A/C ports on the dash blow on the operator's fingers and or shoulders and caused serious distractions, the horn is hard to find (specifically for the elderly), there was a wind noise in the back doors, a rattle in the front strut, and a rumbling noise had come from the heater blower. Scc

- Gagetown , MI, USA

problem #10

Dec 012001

Impala 6-cyl

  • 34,000 miles
When the vehicle was started, there was an explosion and the engine caught on fire. The ignition components in the firewall area overloaded or shorted out rapidly which caused the plastic cover and parts around it to incinerate. Possible fuel leak, hoses, or seals damaged by explosion igniting fuel. General Motors offered to replace vehicle. Instead settled claim. Replaced new Impala.

- Decatur, IL, USA

problem #9

Jan 252002

Impala 6-cyl

  • Automatic transmission
  • 24,115 miles
Secondary air pump keeps shorting and having to be replaced. This has happened three times and is scheduled for a fourth time.

- Mount Holly, NJ, USA

problem #8

Oct 062002

Impala

  • miles
Consumer states while driving on highway at approximately 70mph, the car's speed suddenly decreased and the electrical system failed resulting in loss of power functions. Problem occurs intermittenly. Car checked by dealer who is not able to determine cause.

- Imperial Beach, CA, USA

problem #7

Apr 242000

Impala

  • Automatic transmission
  • miles
Paint, molding too many to list

- Bush, LA, USA

problem #6

Jul 082002

(reported on)

Impala

  • miles
Consumer states soon after purchase, the vehicle began experiencing horn problems, after replacing the fuse several times, it was finally determined that there was an electrical problem, also the battery failed after 1 year of owning the vehicle.

- San Antonio, TX, USA

problem #5

Aug 092000

Impala

  • miles
While vehicle was in park and idling, a fire started unexpectedly on dashboard near cigarette lighter. Consumer was able to extinguish the fire before any injury occurred. Dealership examined vehicle and could not determine cause of the fire because there were no malfunctions with cigarette lighter, and there were no other electrical systems near the area where fire started. Please provide any additional information / documentation / photographs.

- Phoenix, AZ, USA

problem #4

Aug 141999

Impala

  • Manual transmission
  • miles
Engine will cut off or stall without warning while traveling at any speed. Dealership has examined vehicle numerous times and has been unable to effectively remedy the problem. Armrest cup holder broke. Blower motor whistling, belt making noise. When applying brakes car shimmies, front rotors are out of round. When using A/C vehicle fills up with fuel smell, fan motor bearing worn, dealer replaced. Dashlights illuminated. Vehicle experiences hard start condition, dealer replaced wiring harness. Consumer has to give gas inorder to stay running, fuel pump presure low, dealer replaced fuel pump assembly.

- Ashland, MA, USA

problem #3

Jul 262001

(reported on)

Impala

  • Automatic transmission
  • miles
The vehicles security alarm never worked after the auto start was installed, the auto start was installed incorrectly and does not work properly, the car would not start and the security light was illuminated. Nlm

- Modena, NY, USA

problem #2

Dec 011999

Impala

  • Automatic transmission
  • miles
Electrical failure, steering rack and pinion failure, lower ball joint/lower control arm/lower ball joints/long shaft sleeve failure

- Broken Arrow, OK, USA

problem #1

Oct 241999

Impala

  • miles
Impala control computer - upon traction control activation (wheel slip), control computer activates security system which kills engine and prevents it from being restarted. Myself and my three children were almost killed by a passing truck when we had to leave vehicle to seek assistance. Dealer replaced computer, however, firmware release is likely problem.

- Brookfield, CT, USA