A month ago I towed my vehicle into chase Chevrolet to have (3) recalls remedied (VIN verified via NHTSA). The recall is the reason my vehicle hasn't been running for about two months. Anyway, the following day I was notified that my vehicle was finished & ready to be towed back home.since then I discovered that the NHTSA had taken back the remedy due to it's failure to correct engine compartment fires.... (complete complaint continued in attachment)

- Stockton, CA, USA

The contact owns a 2000 Chevrolet Impala. The contact stated that oil was leaking onto the manifold. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 105,000. Parts distribution disconnect.

- Lynchburg, VA, USA

The contact owns a 2000 Chevrolet Impala. The contact started the vehicle and allowed the engine to run for a few moments. The contact heard an abnormal popping noise after powering up the vehicle. The vehicle then caught fire. The occupant jumped out of the vehicle. There were no reported injuries and a police report was not filed. There were no warning lights illuminated on the instrument panel prior to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 180,000.

- Acworth, GA, USA

The contact owns a 2000 Chevrolet Impala. While driving 25 mph, the low oil warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there would be a surcharge to have the vehicle diagnosed. The vehicle was not diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

- Washington, DC, USA

The contact owned a 2000 Chevrolet Impala. While the vehicle was parked, smoke appeared under the hood followed by flames. The fire was extingushed by the fire department. A police report was filed. The vehicle was destroyed. The contact received notification of NHTSA campaign numbers: 14V400000 (electrical system) and 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 149,000.

- Glen Burnie, MD, USA

The contact owns a 2000 Chevrolet Impala. The contact stated that there was an excessive leak of oil onto all the engine area under the hood. The contact also stated that she observed a large amount of oil present on the ground while the vehicle was parked. The contact stated that the vehicle produced an unusual amount of smoke from the hood. The vehicle was not diagnosed or repaired. The contact also stated that she feared the vehicle were to explode due to the failure. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign:15V701000 (engine and engine cooling). The failure mileage was approximately 141,000.

- Louisville, KY, USA

Oil leak-taken to huffins-plano;the cost $4500. To fix (12/2015)-took to 2nd mechanic damage so bad-recm to get new car. This had to be known by the Chevy service when oil leak was discovered. Now over heats, can not drive it, expense of rental expense.depend on others to & from work. I have the receipt & 2nd opine but do not have access to send documetns to you

- Plano, TX, USA

The contact owned a 2000 Chevrolet Impala. While the vehicle was parked, it caught fire. The fire department was notified and was able to extinguish the fire. A police report was filed. There were no injuries. The vehicle was destroyed and towed to an independent salvage facility. The vehicle was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 220,000.

- Springville, UT, USA

The contact owned a 2000 Chevrolet Impala. The contact stated that the vehicle caught on fire, while parked. The fire was extinguished by the fire department. The vehicle was towed. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure and stated that due to the age of the vehicle; the repair could not be performed. The failure mileage was unknown.

- Auburn, ME, USA

The contact owns a 2000 Chevrolet Impala. The contact stated that while the vehicle was parked and warming up, the contact heard a loud noise. The contact discovered that the plastic cover detached from the engine of the vehicle. The vehicle was taken to an independent mechanic however, the diagnosis was unknown. The vehicle was repaired. The contact stated that the vehicle began to leak fluid from the front of the vehicle. The vehicle was taken to the dealer where an unknown repair was performed but the failure recurred. The contact recently received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 198,000.

- Alexandrea, MN, USA

The contact owns a 2000 Chevrolet Impala. While driving approximately 35 mph, the contact smelled a burning odor and noticed smoke under the hood without warning. In addition, the contact stated that the vehicle overheated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was unknown.

- Warren, MI, USA

The contact owns a 2000 Chevrolet Impala. The contact stated that there was a progressing failure in which the pressure was low on the reader and the vehicle hesitated numerous times before it stalled without warning. The contact had to make several attempts to get the vehicle to restart. The vehicle was taken to a repair shop mechanic who replaced the ignition switch and the oil pressure gauge, but the failure recurred. The vehicle continued to stall. The VIN was included in NHTSA campaign number: 14V400000 (electrical system), but the contact did not receive a notification. While at a stop light and upon acceleration, the rpms and pressure went low, the vehicle stalled, and an engine fire erupted. The contact was able to exit the vehicle. The fire department extinguished the flames. A fire report was filed. The vehicle was towed to the contact's residence and then towed to a salvage yard. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and was unable to receive the recall repair due to the failure happening before being notified of the recall. The approximate failure mileage was 120,000. Parts distribution disconnect. VIN tool confirms parts not available.

- Detroit, MI, USA

The contact owns a 2000 Chevrolet Impala. The contact stated that while driving at 40 mph, the steering wheel became difficult to maneuver as the check engine warning light illuminated. The contact discovered that the ignition key had moved into the accessory position. The contact pulled over and noticed smoke emitting from the hood of the vehicle. The vehicle was towed to a dealer where it was diagnosed that there was an intermix of coolant and oil in the engine, and the head gasket and radiator needed to be replaced. The contact received a notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part for the recall was not available. The dealer told the contact that the recall remedy would not fix the specific failure of the head gasket. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- St Louis, MO, USA

The contact owns a 2000 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 15V701000 (engine and engine cooling) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure. VIN tool confirms parts not available.

- Aguadille, PR, USA

The contact owns a 2000 Chevrolet Impala. The contact received notification of NHTSA campaign numbers: 14V400000 (electrical system) and 15V701000 (engine and engine cooling). However, the parts to do the repair were unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Washington, DC, USA

The contact owned a 2000 Chevrolet Impala. While attempting to start the vehicle by placing the key in the ignition, the engine caught fire. A fire report was filed. The fire was extinguished by the contact. There were no injuries. The vehicle was towed to an independent mechanic where it was deemed destroyed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) after the incident. The manufacturer was made aware of the failure. The failure mileage was 150,000.

- Blaine, WA, USA

The intake manifold inside of my vehicle, blew up on day out of no where. I turned on my vehicle, and a huge pop noise came from my engine and it smoked.

- Davis, IL, USA

The contact owns a 2000 Chevrolet Impala. While driving at 40 mph, the vehicle stalled. The contact stated that vehicle has failed to start on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 177,289.

- Madison, WI, USA

The contact owns a 2000 Chevrolet Impala. While driving approximately 40 mph, the vehicle stalled without warning. After waiting fifteen minutes, the vehicle restarted and resumed normal operation. The failure recurred numerous times. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 65,000.

- Hudson, FL, USA

The contact owns a 2000 Chevrolet Impala. While driving at 55 mph, the oil pressure warning light illuminated and the vehicle stalled. The vehicle was taken to a dealer where the oil level sensor was replaced but failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 105,000.

- Chapel Hill, NC, USA