10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 34,795 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The engine stalled without warning.
- Andover, NJ, USA
Plastic upper intake manifold warped, allowing coolant to leak (supposedly not into engine). I believe a recall exists for the 3.8 liter "generation II" engine in other applications, but not in the 2000 (and later) Chevrolet Impala. Repair was made at my expense (outside warranty period), but I believe this vehicle should be included in GM's recall.
- Little Rock, AR, USA
Vehicle starts one time daily as owners manual states on starting vehicle. There after it requires two to four efforts to start the car with multiple cranks of the engine. Sometimes the vehicle will start the first time, after the car has first been started, but more often it will not. Vehicle taken to dealer who could not find any engine codes but advised me that the negative battery cable was loose and therefore not communicating to the computer properly. Vehicle driven from dealership, stopped, and thirty minutes later in trying to start, it took two cranks of the ignition. Went back to dealer who then advised that this problem was happening in other Chevrolet models. Advised that they would contact GM to see of a fix and advise me. After several days on no response from the dealer, went back and was told this time that GM would have to figure out a fix or something. But keep checking with them. I can hardly wait to get my questionaire about customer satisfaction of repairs.
- Mesa, AZ, USA
While in motion or at a complete stop the vehicle stalled without warning. The dealership serviced the vehicle several times for this problem and change several different parts, but the problem still exist.
- West Bloomfield, MI, USA
While traveling on the highway the steering wheel make loud knocking noise. Due to a crack inside of the engine. Please provide additional information. Dealer is aware of the problem.
- Lerna, IL, USA
Consumer states that while driving at any speed the engine light comes. There is a loud noise coming from the engine. Dealer notified.
- Axford, NC, USA
While traveling on highway vehicle will stall and shutdown. Dealership is aware of problem.
- Palmdale, CA, USA
Low coolant light came on while traveling. Vehicle was checked by dealer who determined that gasket around intake manifold was leaking. Vehicle was out of warranty. Consumer insisted that problem was occurring before warranty expired. Jlg
- Schenectady, NY, USA
- Gagetown , MI, USA