10.0
really awful- Crashes / Fires:
- 2 / 26
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 117,095 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2001 Chevrolet Impala. When starting the vehicle, an abnormal sound came from the hood of the vehicle and it caught fire. The fire department extinguished the fire. The vehicle was towed and salvaged. There were no injuries. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.
- Prowley, LA, USA
The contact owns a 2001 Chevrolet Impala. The contact stated that after reversing from the driveway, it was noticed that there was oil leaking onto the ground. The vehicle was taken to the dealer. The technician confirmed that there was oil leaking from the engine. The manufacturer was made aware of the failure and notified the contact that he would soon be receiving a notification for NHTSA campaign number: 15V701000 (engine and engine cooling). The vehicle was not repaired. The failure mileage was unknown.
- East Brunswick, NJ, USA
My car was recently serviced for the recall issue on the ignition, which I had the issue of the car turning off while driving several times before they fixed it, anyways while driving home yesterday (05/21/2016) my car again shut off this was after I took it to a chevolet dealer to have it fixed. Luckly no one was injured as I did cause a bit of panic on the road as I was trying to gain enough control to pull my car off the road.
- Ragland, AL, USA
2001 Chevrolet Impala. Consumer writes in regards to ignition switch replacement recall and seeks reimbursement. The consumer also stated the intake gaskets were replaced.
- Saginaw, MI, USA
Car engine literally blew up when trying to start car. Caught on fire.
- Onset, MA, USA
Car caught fire after short drive. I pulled into my driveway after a short drive under a mile proceeded to shut car off and went to check my mailbox and heard a woof and the car was engulfed in flames I called 911 at that time by the time it was put out it had done damage to my house, yard, fence, and a truck parked next to the car. The car was a total loss.
- La Grande, OR, USA
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving at an unknown speed, a noise emitted from the front end and the engine stalled. The driver was able to merge to the side of the road; however, the brakes failed. As a result, the vehicle continued to roll, crashed into a pole, and caught fire. The front driver side air bag failed to deploy, causing the driver's head to strike the windshield. The driver suffered injuries to the head, neck, and shoulders, which required medical attention. It was unknown if a police report was filed. The vehicle was towed to the contact's residence. The failure mileage was not available.
- Norfolk , VA, USA
The security light came on and car shut off while I was driving the car at approx 30 mph. This happened several times since then while traveling at a higher rate of speed. Luckily I did not have an accident but, I am afraid to drive the car that an accident may happen. This is a very serious safety issue. I have researched the internet and came across many complaints the same as mine. How can it be that no recalls have been made on an issue so serious?
- Hooversville, PA, USA
All at once the car would not start depending on how key was in ignition. Could wiggle then start, sometimes had to wait a period of time before you could wiggle it and it started. Unreliable. At the exact same time the front end electrical seemed to all go haywire. Headlights not working properly. High beams with no low. Wipers went into upright position when car started and won't go down. All routine maintenance and tuneups were on schedule.
- Wisconsin Rapids, WI, USA
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving at approximately 30 mph, the engine stalled without warning. The vehicle was able to restart. The failure occurred on three occasions. The vehicle was taken to the dealer where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
- Renton, WA, USA
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving approximately 60 mph, the engine stalled and failed to restart. The contact mentioned that after several attempts and waiting for a while the engine restarted. The failure recurred multiple times. The vehicle was taken to the dealer for diagnosis. The technician was unable to locate the failure. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
- Houston, TX, USA
I purchased this vehicle as is, it was in good condition regularly maintenance, and I went to work over 2 months of having it when I pulled in to my jobs parking lot the whole car shut of was very close to causing a crash and scary it happen a few times and I was to fed up with it not knowing what was wrong with it and no body could figure the problem out it eventually, lost my job because I was late to many times due to the car cutting off and making me late, I finally decided it was unsafe and junked it for $300 and now I hear about the actual problem that was wrong with it, I think I should be entitled to something without getting a laywer knowing the problem wasn't my fault, and the problems it caused. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fort Wayne , IN, USA
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving at 35 mph, the vehicle stalled. The vehicle was able to restart but the failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 153,000.
- Maywood, IL, USA
TL * the contact owns a 2001 Chevrolet Impala. When the vehicle was in use for long periods of time, the engine would cause the hood to become extremely hot. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 60,000. Updated 09/15/14 updated 1/15/15
- Lodi, CA, USA
Driving on the expressway going 60mphs my car just cuts off everytime.
- Akron, OH, USA
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving 30 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where the technician was unable to diagnose a failure. The manufacturer was not made aware of the failure. The failure mileage was 130,000 and the current mileage was 150,000.
- Mayville, MI, USA
I have a 2001 Impala dies going down the road. The electrical gas gauge security light oil light temperature gauge do not work now. You can go to the store. Come out car won't start and some times it won't start for days or weeks. Sometimes I smell oil burning. If the buzzer goes off in the car the car won't start you can go down the road if you hear the sick sounding door buzzer go off be prepared to stop. Took it to the shop they can't figure out what it is. Most the time its running fine when they get it.
- Princeton, KY, USA
Air bag did not deploy causing strain of neck muscles, upper back injury, bilateral strain, contusion of multiple sites of my lower limbs bilateral. There have been several recalls on the Impala but due to negligence of GMC I am in pain my car was totaled and I have to purchase a new car. I will need assistance in price, payments, extended maintenance warranty at your cost and delivery of new vehicle to address I provide no fee also include tag payments. I contacted your complaint department last night and was told that I will be compensated in this will be taken care of as Chevrolet always takes care of their best customers.
- Winter Park, FL, USA
The cooling overheat light went on and the car turned off on me and my child on the exit of the 170 fwy, it now makes a screeching sound like metal, the radiator leaks and something smells burned, the mechanic I went to that was close by said I have to now replace the engine and other expensive items that seem to fall under the 2001 Impala recalls, my fuel pump has an issue as well and the electrical problem even worse it turns of and on as it pleases.
- Los Angeles, CA, USA
- Sierra Vista, AZ, USA