Recall N140350. Attempted to have vehicle serviced at jim glover on the river in tulsa, ok. Was constantly told that my request for service was sent sling to their service department and I would hear from then shortly. Every time I contacted them, I wad told the same thing. No communication whatsoever, other than from their sales department trying to sell me another car. After a week of getting the run around and no communication other than "you'll be heading from them, " I'm assuming that they don't want to actually help me, since they wont make any money off of me.

- Tulsa, OK, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start without warning. The vehicle was taken to the dealer where it was diagnosed that the map sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 350,000. The VIN was not available. Updated 08/02/16 the consumer stated the turn signal, ac, daytime running lights, interior lights and security system worked intermittently. Updated 08/08/16.

- Holladay, TN, USA

The contact owns a 2002 Chevrolet Impala. While driving 60 mph, the vehicle stalled without warning, the brake pedal seized, and the contact coasted the vehicle over to the side of the road. The vehicle was towed to the contact's residence and later taken to the dealer, but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the security system shutdown and needed to be reprogrammed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. Parts distribution disconnect.

- Indianapolis, IN, USA

My back lights and dashboard does not work

- Los Angeles, CA, USA

Car was parked I started it and began driving my ABS just went crazy. The pump was trying to engage over and over again even while driving. When I hit the ABS off button this problem continued. I feel this car could at anytime have something in the break or tire area just compeletly fail. Along with another list of issues including burning oil from the gasket. Please tell me if there is anything that can be done.

- Fremont, NE, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that there was oil leaking from the vehicle. On one occasion while driving, there was a odor of burning oil and then suddenly there was a fire near the engine. The front passenger was able to extinguish the flames under the hood. The driver, the front passenger and rear child passenger inhaled smoke due to the fire that affected their breathing. The vehicle was towed to the dealer to be repaired under NHTSA campaign number: 14V400000 (electrical system) and NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 119,000. Parts distribution disconnect.

- Davin, WV, USA

Had vehicle in shop to repair recall for oil on manifold. Within a week of that being repaired I started smelling something electrical buring under the hood of my car. We were driving for about 2 minutes when it first started, we stopped looked under hood didn't see anything but could continue to smell it. Checked fuses they were all good, checked under the car still good. Nothing oiutof the ordinary but could still smell something burning.

- Ithaca, NY, USA

Security passlock not allowing car to start. Fuel regulator faulty not getting fuel to start car. Once I get vehicle started I can cut car off and try to restart, car will not start. Issue needs to be resloved.

- Birmingham, AL, USA

The contact owns a 2002 Chevrolet Impala. While driving 25 mph, the battery light illuminated. The contact drove to a stop light and the vehicle shut down completely. The vehicle restarted after approximately 20 minutes. The contact replaced the battery, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed and replaced the catalytic converter, but the failure recurred and the check engine light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the air conditioning fans were replaced, but the failure recurred. The manufacturer was made aware of the failure but offered no assistance. The check engine light remained illuminated. The vehicle was not repaired. The failure mileage was 79,000.

- Shreveport, LA, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start on several occasions. The contact mentioned that the ignition switch took a long period to turn in order to start the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 185,000. Updated 04/14/16 updated 05/10/18

- Greenfield, MA, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start while parked. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch and the park lock cylinders needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.

- Phoenix , AZ, USA

2002 Chevrolet Impala. Consumer writes in regards to ignition key recall notice. The consumer also stated the intake gaskets leaked anti-freeze.

- Woodland, ME, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at 35 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact stated that on several occasions the vehicle failed to start. The vehicle was taken to the dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.

- Sand Springs, OK, USA

2002 Chevrolet Impala. Consumer seeks reimbursement for lock cylinder assembly recall repairs. Updated 09/14/15 updated 10/25/2017

- Eau Claire, WI, USA

Vehicle has failed to start on numerous occasions. Key would turn, but nothing happened even though the lights and accessories were on. After a few minutes, the vehicle would start normally. Dealer attempted to fix by replacing the battery twice, but did not correct the problem. In December 2013, the ignition switch cylinder was replace. The problem has not recurred, but now the tire pressure warning can not be shut off. No further dealer action has corrected the problem.

- Clinton, IA, USA

You can be driving at any speed and all of the sudden your turn signals stop working. They will work well for hours then when you go to make a turn they either will not turn on or turn on for a couple seconds and then turn off. If you lightly tap the emergency flash button they will start working again but if you tap the emergency flash button to hard your emergency flash lights turn on. It really concerns me when I try to make a left hand turn on the highway in the fast lane and they stop working. I feel this is worse then the key problem GM has had because they work on and off at any given time without warning. I have spoke with a number of people with the same problem with the turn signals and they have advised me that it will run anywhere from three to four hundred to have repaired.

- Bay City, MI, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that when starting the vehicle, the ignition key failed to turn in the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the ignition switch and cylinder needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 207,000.

- Detroit, MI, USA

I had to have the key lock cylinder replaced for the second time I took it in about a month ago and GM done the recall which was to put a plastic plug in the keys but did not replace the lock and at the time I told them I needed a new lock. I have not taken my car out of the area because of warning lights coming on and not starting problems. I have replaced the battery many times and GM replaced sensors a few times. GM knows they have a problem but have not been held accountable for the repairs.

- Fremont, CA, USA

The contact owns a 2002 Chevrolet Impala. The contact stated that the ignition failed to turn to the on position and the steering wheel did not lock while the vehicle was turned off. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Balivia, NC, USA

Car will only start randomly. Engine will not turn. All lights on dash will go out when turning the ignition. Starter has been replaced and electrical shop advised to go to dealer. Took to dealer for ignition recall which did not fix the problem. Dealer advised this issue is not covered by recall. Security light turns on.

- Mcallen, TX, USA