10.0
really awful- Crashes / Fires:
- 1 / 20
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 80,380 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2003 Chevrolet Impala. After driving the vehicle for a short period of time, it caught fire. The contact stated that the fire department extinguished the fire. A fire report was not filed and no injuries were sustained. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 150,000. VIN tool confirms parts not available.
- Chicago, IL, USA
The contact owns a 2003 Chevrolet Impala. The contact stated that while driving with the cruise control was set at 75 mph, the vehicle emitted a strong-burning odor. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received NHTSA campaign number: 15V701000 (engine and engine cooling). The approximate failure mileage was 58,083.
- Ochlocknee, GA, USA
The contact owns a 2003 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The parts were not available to schedule the recall repair appointment. The manufacturer was unable to provide a time frame of when the dealer would receive the parts. The contact had not experienced a failure. Parts distribution disconnect.
- Vinemont, AL, USA
The contact owns a 2003 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Somers, CT, USA
Tamara recall. [xxx] has lost all independence, continues to pay taxes and insurance on car she is unable to drive, for fear of fire, living in a senior communities she must park car in garage, has maintained perfect service on vehicle under 45,000 miles and still smells new, company needs to get her a rental until this is resolved it has been two months with no answer claim # 8-1716640496. Nothing..she uses vehicle only source of transportation and independence for this[xxx] widow...get her a rental..or fix E problem. Two months unacceptable !! GM recall #15757. Letter dated December 2015. 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Somers, CT, USA
The contact owns a 2003 Chevrolet Impala. The contact stated that the vehicle experienced a complete loss of power without warning. The vehicle was taken to the dealer where it was diagnosed that the intake was leaking oil into the ignition switch, wires, and cam sensor. As a result, the components needed to be replaced. The vehicle was not repaired. The failure occurred three times prior to this failure. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 138,000. VIN tool confirms parts not available.
- Bloomsburg, PA, USA
The contact owns a 2003 Chevrolet Impala. While the vehicle was parked after driving approximately two miles or longer, smoke appeared underneath the hood. The failure recurred on at least three other occasions. The contact also stated that the check engine waring indicator was consistently illuminated and oil had to be added every two weeks due to oil leaking from the vehicle. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 185,000. VIN tool confirms parts not available.
- Etters, PA, USA
The contact owns a 2003 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Adena, OH, USA
The contact owns a 2003 Chevrolet Impala. After the vehicle was parked, the contact noticed oil leaking and a burning odor emitting from the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 127,000.
- Spartanburg, SC, USA
The contact owns a 2003 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Holland, MI, USA
This car stalls while driving, or stationary. It has stalled in the middle of turning. It has stalled on city streets, main streets and highways, as well as waiting at a red light or stop sign. When the car stalls, it starts back up but after some time has passed. I know that I am not the only one with this problem. Sometimes I have to wait till the car is cooled down before it will start again. Please correct this issue for us.
- Lorain, OH, USA
The contact owns a 2003 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Rochester, NY, USA
The contact owns a 2003 Chevrolet Impala. The contact stated that while driving approximately 55 mph, a strong burning odor emitted through the air vents of the vehicle. There were no flames present. The contact noticed that a small amount of engine oil leaked onto the ground underneath the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000. VIN tool confirms parts not available.
- Haleyville, AL, USA
The contact owns a 2003 Chevrolet Impala. The contact stated that while driving at any speed, the vehicle would start to shake with a knocking noise then it stalled without warning. In addition, the transmission leak fluid and failed to start. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.
- Baton Rouge, LA, USA
Gasket for intake manifold allows oil to escape from engine. Eventually results in loss of oil pressure, which could lead to loss of engine power and/or vehicle control. Gaskets tend to fail routinely. This has been an issue since the car was new.
- Oak Ridge, TN, USA
My vehicle caught fire while sitting in my driveway in the engine compartment. I think this might relate to recall 15757. The car was totalled.
- Alta Loma, CA, USA
The contact owns a 2003 Chevrolet Impala. While driving various speeds, the vehicle stalled and the service engine light illuminated constantly. The contact also stated that the vehicle overheated and accelerated without warning. The vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximently 200,000.
- Atlanta, GA, USA
My passlock system has been malfunctioning for years now (2007-2015) and at random intervals, my car will not start and I have to wait 15 minutes before the engine will start. Sometimes the "security" light will turn on while I am operating the vehicle and after I have parked it, the security light will flash and I can't start the engine until after the 15 minute cycle has concluded. Not only has this issue been an inconvenience, but I have had occasions where it has put me in danger. I am not responsible for the passlock system failure, nor do I have the funds to repair or remove it. I believe that passlock was a faulty system from the beginning and the fact that it has not been recalled shocks me. I am very afraid that one day the passlock system malfunction will occur when the vehicle is in motion and that I will lose power steering, braking, and other vital operational functions. Noticeably, the passlock malfunction has become more frequent, so I needed to file this complaint. I have talked to service experts at my local Chevy dealership and they have told me on more than one occasion that this issue is widespread, including many GM vehicles, and that eventually my car just won't start anymore. The quoted prices to fix this issue (either repairing it or removing it entirely) have been ridiculously high and I don't understand why I should be forced into paying for a well-known GM/Chevrolet problem.
- Daly City, CA, USA
Engine runs hot for some reason, now its another problem that came weeks later after the engine problem which is it won't crank nomore at all it have to be a fuel problem because I smell gas when I try to crank it in I recently just replace a the fuel pump about 5 months ago..so if you guys can give me big help I will appreciated it not no help that I could of found out from a baby most likely Chevy need to contact me to fix my car because they sold/released the cars out knowing or not that the cars had a lil while of life I know cars from the 90's that's not having problems like these new cars ''help me please'' before I junk my [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Benton Harbor, MI, USA
- Sebring, FL, USA