The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling). The recall part was available. The vehicle was taken to the dealer where the gasket was replaced and the other remedy part was unavailable. The vehicle was at the dealer for twelve consecutive days. The dealer refused to release the vehicle until the remedy was completed. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lexington, KY, USA

The contact owns a 2004 Chevrolet Impala. The contact stated that the engine caught fire. The contact smelled smoke coming from the engine. The vehicle was not destroyed. There were no injuries sustained. The contact and her husband extinguished the fire. A police report was not filed. The vehicle was towed to a dealer. The manufacturer was not made aware of the issue. The failure mileage was 136,000.

- Palm Bay, FL, USA

The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Spokane, WA, USA

The contact owns a 2004 Chevrolet Impala. The contact stated that while driving at 30 mph, a strong odor of fuel was noticed within the vehicle. The contact received a notification of NHTSA campaign number: 15V201000 (engine and engine coolant) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Miami, FL, USA

The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Perth Amboy, NJ, USA

The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Kalamazoo, MI, USA

The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Massa, AZ, USA

The contact owns a 2004 Chevrolet Impala. The contact stated there was a fume odor that emitted in and outside the vehicle. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000. VIN tool confirms part not available.

- Grab Orchard, WV, USA

While driving down the highway I saw some smoke or steam coming from under the right dash. I didn't know what it was, so I check my gauges and every thing looked ok, I continue to driving trying to make it to my mothers house. The car cut itself off and I shift to N and roll into the driveway. I got out went into the house for a couple of min. When I return the car was smoking, I dash water on top of the hood but the smoke turn into flames that's when I called 911. Help came and was able to put the fire out.

- Greenwood, SC, USA

The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V701000 (engine). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 79,000.

- Worminster, PA, USA

The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available.

- Somerset, KY, USA

The contact owns a 2004 Chevrolet Impala. While driving at various speeds, the contact smelled burning oil coming from the vehicle without warning. In addition, smoke emitted under the hood of the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15V201000 (engine and engine cooling). The failure mileage was 116,000.

- Bentley, MI, USA

The contact owns a 2004 Chevrolet Impala. Two years ago, the contact noticed that the instrument panel lights dimmed without warning. Two days later, the contact smelled a burning odor and the vehicle lost power. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a tune up. The failure recurred. The contact stated that the vehicle was never the same after the tune up. The manufacturer was not made aware of the failure. The failure mileage was 128,000. The contact received notification of NHTSA campaign numbers: 14V400000 (electrical system) and 15V201000 (engine and engine cooling). The failure mileage was 128,000. Parts distribution disconnect. VIN tool confirms parts not available.

- Cleaveland, OH, USA

The contact owns a 2004 Chevrolet Impala. The contact noticed oil was leaking from the engine of the vehicle. The failure recurred three times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V201000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Savannah, TN, USA

The contact owns a 2004 Chevrolet Impala. The contact stated that oil leaked onto the engine and created a fire. The vehicle was destroyed. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 130,000.

- Fuquay Varina, NC, USA

The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 60 mph, there was smoke under the hood of the vehicle. The contact pulled over and discovered that oil was leaking from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The failure mileage was 82,000.

- Florahome, FL, USA

The contact owns a 2004 Chevrolet Impala. The contact stated that there was an engine oil leak in the vehicle. In addition, the contact mentioned that the ignition key needs to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 121,000.

- Philadelphia, PA, USA

The contact owns a 2004 Chevrolet Impala. While driving at an unknown speed, the engine overheated and the temperature warning light illuminated. While checking the oil drip, the contact noticed that the oil had a milky appearance. The vehicle was taken to an independent mechanic. The technician diagnosed that the head gasket had blown and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000.

- Laselle, IL, USA

The contact owns a 2004 Chevrolet Impala. The contact stated that the vehicle failed to start on numerous occasions. The contact stated that the pass lock sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 178,000. Updated 11/18/15

- Crittenden, KY, USA

Engine shuts off while at a red light and then will turnover but will not restart.

- Pensacola, FL, USA