8.9
pretty bad- Typical Repair Cost:
- $450
- Average Mileage:
- 126,050 miles
- Total Complaints:
- 22 complaints
Most common solutions:
- not sure (14 reports)
- multi function switch on steering column replaced (7 reports)
- replaced multifunction switch (1 reports)
« Read the previous 20 complaints
Thankfully I was only backing out of my driveway when the headlights stopped working totally. We have had a couple of experiences with the lights going out momentarily in the past year. I was hoping it was just the light switch and I replaced that for about $200 myself. Fuses were fine. I searched internet and found similar problems with other GM vehicles that were cause by malfunctioning multifunction switch. I tried clicking the high/low beam switch on steering column and the lights temporarily came back on. I had the vehicle taken to dealership where they determined it was the multifunction switch and replaced it. So far it has worked. I can't believe I had to pay $400 Canadian for this plastic part. Granted I do have cruise control on my vehicle, but I still think that is gouging. I called around and all parts dealers were charging similar prices.
Again this is the first GM vehicle where I have had so many costly problems with interior components. GM certainly doesn't hold a place of favor in my mind any longer. I shunned Ford because I owned a Taurus during the 90"s that was a complete lemon. I went back to GM in the late 90's. I owned a used 94 Gran Prix I was quite happy with it. But this Impala is certainly no match for the 94Gran Prix or the Monte Carlo I owned in the 80's.
The only positive I saw out of this experience with the lights on my Impala, is that GM has made it easier to access dash components (but not the multifunction switch). No wonder, when you have to replace parts so often. Between replacing the speedometer cluster and the multifunction switch I have spent almost $1500 in the last twelve months.
- Paul J., Innisfil, Ontario, Canada
When had high beams on one night all lights went out. Reset after about 10 mins but did it 2 more times trying to get home. Luckily straight roads, no clouds and full moon.
- William G., Klamath Falls, OR, US