After purchasing vehicle took it back to have steering checked because it did not feel or sound right when doing a braking and turning steering wheel combination. Mentioned the NHTSA recall of 2004 Impala. Was told did not involve ss. On this occasion was unable to stop the vehicle, unable to steer properly, could not control vehicle. It spiraled and hit a bus stop/pole.

- Washington, DC, USA

We had just bought a 04 Chevy Impala ls it has 54,000 on it. The intermediate steering shaft is bad. We are thinking that it a manufacture defect not to mention that the speedometer is not working properly either.

- Dayton, OH, USA

My 2004 Impala ss has had a chronic problem with brakes and steering. The car now has 64,000 miles on it, and is again experiencing issues with noises in the steering when turning, stopping and starting. The front end just feels loose. This was an issue corrected when the car was under warranty around 35,000 miles. The problem went away, but has returned some 30,000 miles later. Also, had to have the brake rotors turned around 25,000 miles. Today, the car is having its left wheel bearing replaced.

- Ballwin, MO, USA

Vehicle with 34943 miles has clicking feeling in steering wheel when turning. Dealer repacked intermediate steering shaft to fix problem.

- Falmouth, ME, USA

2004 Chevy Impala has a clunk noise in steering column when turning.

- Flint, MI, USA

Used vehicle purchase - clunk in steering upon turning - but not all the time. Concerned this is a safety issue. What if steering goes out?

- Hudsonville, MI, USA

When turning the steering wheel there is a clucking sound coming from the front end> it sounds like something is loose. Took it to the Chevy del. And was told that they know about the problem that all Impala make this noise after so many miles. They said they would have to replace the steering shaft. This car has 50,000 miles and they tell me they steering shaft need to be replaced. This tells me they have a problem with their parts and they know there is a problem and they do not want to fix it. Now steering shafts seem to me to be a very important part of the car and that if it fails someone is going to ge hurt. So does this make it a safety problem?

- Hartwell, GA, USA

Front end- about one week after purchasing vehicle from a dealership, the front end felt like it was going to fall in. The wheels feel like they were going to roll off, there's a clicking noise when steering wheel is turned. Feels like the front end is going to fold in. Told intermediate shaft 100% safe to drive and still waiting for part for about a month now. When did problem first get reported to Chevy" when are consumers going to be made aware? after purchasing vehicle to find they have a problem"

- West Haven, CT, USA

Recall O4V-287. The vehicle the consumer rented had steering problem which resulted in a crash. Later the consumer found out about a recall on the vehicle.

- Unknown, DC, USA

Odometer 1120 miles - Chevrolet Impala ls - purchased new in June, 2004. Situation: As I was exiting the lie via the woodhaven blvd off ramp going westbound, I was going the recommended speed limit (20 miles per hour). As I was following the curve of the road, the steering wheel suddenly jerked to the left, directing the car towards the roadside curb. In turning the steering wheel to the right to correct, there was a lot of resistance and it was hard to turn. The front left wheel hit the curb. The car moved off the curb in the direction to the right. The car felt like it was grinding metal and slowed down considerably. Damage: My inspection of the car revealed that the front driverS side wheel was pushed back in its frame towards the rear of the car. The rim of the wheel was scratched and small chunks of the tire were ripped off. The back drivers side tire appeared to be scraped as well. I am unsure of body or frame damage. Repair: Bumper cover, lt fender, lt apron panel, engine cradle - pull & align steering gear & linkage, lt rocker molding. Replaced: Lt front liner, lt front & rear alloy wheels, lt front tire, lt front lower control arm bushing, lt axle assembly 3.8 liter, lt strut soft ride, lt outer tie rod, lt inner tie rod pillars - rocker & floor, corrosion protection. Old part availability - no.

- Woodside, NY, USA

There are no things that lead up to the the steering problem. The problem is with car that has 3018 miles on it I should have no problems. The steering clicks when turned to the left and right. Dealer will get me a rental car if the car warrenty work is more then 2 hours or car needs to be kept overnight.

- Deer Park, NY, USA