10.0
really awful- Crashes / Fires:
- 5 / 14
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 54,289 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have a Impala lt that suddenly started locking in park not allowing me to shift to other gears. Apparently there is some solenoid that runs from the shifter to the brake pedal which released the button on the stick shift. I have to take it in yet to confirm the problem.
- Bailieboro, 00, USA
The car was parked in front of our home. I saw flames on driver's side, which quickly consumed the entire interior. 911 was called and our local fire department put it out. The fireman believes it was caused by the electrical system.
- River Rouge, MI, USA
The contact owns a 2006 Chevrolet Impala. The contact stated when driving the vehicle at any point where the engine would become warm, the engine would remain warm for approximately three hours after shutting off. The contact believed there to be a defect in the wiring of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure and current mileages were 52,000.
- Jamaica, NY, USA
2006 Chevrolet Impala. The rear defogger does not work. Nothing happened, it just quit working. When you push the rear defogger button on the front panel, the light lights up showing it is working, but it isn't working on the rear window. It is hazardous because you can't see out of the rear window with frost and even snow built up on it.
- N. Pekin, IL, USA
I owned a 2006 Impala with 100,000 miles on it. On 11-11-2009 I was driving to work and all of a sudden the traction control came on. I had to slow down to 45 miles an hour and cross 3 lanes in heavy traffic to get to the right hand lane. At that point the engine completely shut down and started smoking. I got out of the car and there were flames coming from the front driver side of the engine. Within 3 minutes the whole engine was completely engulfed in flames. Car is completely totaled and I owe more on it than it is worth. Luckily I have gap insurance but finding a new car without a sizeable deposit is nearly impossible. This was an error that GM should have known about and I should have been notified of this. Car fires just don't happen out of nowhere especially when it's an electrical fire.
- Wethersfield, NN, USA
The contact owns a 2006 Chevrolet Impala. While driving approximately 45 mph on normal road conditions; the vehicle was consuming a significant amount of fuel. The vehicle was taken to an independent mechanic for inspection. The technician stated the failure was contributed to the fuel system adhesive layer. The vehicle has not been repaired. The contact was concerned about the safety risk. The failure mileage was 40,000 and the current mileage was unknown. Updated 12/07/09 the consumer stated the trip computer, tire pressure monitoring system, ABS, traction control were all inoperative. Also all of the lights flash at times and stay on. Updated 12/09/09
- Jamacia, NY, USA
Battery died while the car sat in the garage. Very low mileage. After charging car was alright for a week or two. The dealer replaced the battery under warranty. Solved the problem.
- Fremont, CA, USA
Battery died. My car is an 2006. I work approximately 10 miles from work going and coming. I purchased my car in February 2007. In August 2008 by battery died. I had to purchase a new one for $89. I believe something in the car is causing the batteries to die in the car as I have knowledge of at least 4 other people with Impala that have also had to have them replaced in a little over a year time period.
- Memphis , TN, USA
Keyless entry/remote starter.
- Bailieboro, 00, USA
Recall on something in the brain of the car (it's computer).about 2 weeks later car started losing power on the freeway going twenty five and the RPM's as high as it could go in the red, the car completely shut off after making a loud noise rebuild the transmission due to an "electrical" problem. They did not replace the transmission on my new car 1 week later car would not turn off! key out and it was still running kill battery several times speakers are not properly working along with the factory alarm 2 months later the car did it again I can't even get the car to lock period, every time I manually lock the doors, they automatically unlock I'm downtown los angeles with my children in the car and it totally just over heats and cuts of in all of five seconds with a big city bus directly behind me. This starts July 3rd, 2008 the car will not cut off, not even when my husband pulled its fuse, period, it just kept running till the battery died and the car lost all power. July 10th, 2008 they call me to pick my car up, it's ready again!!! July 11th, 2008 they had to tow it back because the car overheated, then would not turn off and the engine stated it had low power, what ever that means...grrrrhhhh!!! August 27th, 2008 the car would not shut off, even once we pulled the fuse, the engine started shaking uncontrollable like it was going to jump out and the dash board was reading all types of crazy messages!!! this car really scares me! I'm looking for an attorney to help me with this, I can't do it anymore, this was 8 times too many and now that I'm less then 10K from my warranty being I feel like S & J has been scamming me!!!!
- La, CA, USA
I'm a faithful customer of S&J since childhood and my mother purchased her vehicles there. Up to this point I thought I could trust your service department to do honest work on my 2006 Chevy Impala. Indeed this did not happen! my vehicle has returned about 8 times for same or similar problem. Fernado is a great customer attendant, but he does not work on my car, so what I feel is not directed towards him. Here is a list of chain of events that I have inquired since ownership of my "new-used" Chevy in Feb. 2007. I have a new Chevy Impala. Within a year of ownership, the car has been to the dealer 8 times for major repairs (none due to my own fault)!
- Los Angeles, CA, USA
The ignition switch will not allow me to take the key out. It is still in the on position. The windows will not go up. The engine light is on.the service airbag light is on.the service tiremonitor system light is on and I just took it to the shop last week for the fourth time for these same problems.we've only had the car 5 months and this cointinues to be a problem.
- Pine Grove, LA, USA
- the contact stated that the computer system on the vehicle is not reading the tire pressure correctly. The keyless entry doesn't function correctly either. In order for the keyless entry to function correctly, contact has to be directly in front of the vehicle. The contact has taken his vehicle to the dealership at least 5 times and he continues to have the same issues with his vehicle. Contact currently has the vehicle at the dealership and they explained to him that they won't be able to repair the vehicle until further the manufacture provides information on how to perform the repair. The contact has copies of the invoices if needed.
- Takoma, WA, USA
Car speeds up with no cruise control when I the hit brake it goes back to normal speed. It is an intermittent problem. Car wants to stop at stop signs must step on gas to keep running. Driving along car sometimes feel like its not getting gas and shakes and misses. Air condition works sometimes blows cold then goes to hot air. I think this is unsafe. Dealer can't find problems Chevy won't do anything about it. This is a 2006 chev Impala with 3.9 V6 engine 8400 miles on it. We bought car in May 2006 and problems started right away.
- Corona, CA, USA
- Mount Vernon, MO, USA