10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,083 miles

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« Read the previous 20 complaints

problem #5

Aug 112008

Impala

  • 50,000 miles
Transmission problems.. jerking when trying to back in a parking space. Seals had to be replace due to a transmission leak.

- Greensboro, NC, USA

problem #4

Apr 152007

Impala

  • 5,000 miles
Recall on something in the brain of the car (it's computer).about 2 weeks later car started losing power on the freeway going twenty five and the RPM's as high as it could go in the red, the car completely shut off after making a loud noise rebuild the transmission due to an "electrical" problem. They did not replace the transmission on my new car 1 week later car would not turn off! key out and it was still running kill battery several times speakers are not properly working along with the factory alarm 2 months later the car did it again I can't even get the car to lock period, every time I manually lock the doors, they automatically unlock I'm downtown los angeles with my children in the car and it totally just over heats and cuts of in all of five seconds with a big city bus directly behind me. This starts July 3rd, 2008 the car will not cut off, not even when my husband pulled its fuse, period, it just kept running till the battery died and the car lost all power. July 10th, 2008 they call me to pick my car up, it's ready again!!! July 11th, 2008 they had to tow it back because the car overheated, then would not turn off and the engine stated it had low power, what ever that means...grrrrhhhh!!! August 27th, 2008 the car would not shut off, even once we pulled the fuse, the engine started shaking uncontrollable like it was going to jump out and the dash board was reading all types of crazy messages!!! this car really scares me! I'm looking for an attorney to help me with this, I can't do it anymore, this was 8 times too many and now that I'm less then 10K from my warranty being I feel like S & J has been scamming me!!!!

- La, CA, USA

problem #3

Aug 272008

Impala

  • 5,000 miles
I'm a faithful customer of S&J since childhood and my mother purchased her vehicles there. Up to this point I thought I could trust your service department to do honest work on my 2006 Chevy Impala. Indeed this did not happen! my vehicle has returned about 8 times for same or similar problem. Fernado is a great customer attendant, but he does not work on my car, so what I feel is not directed towards him. Here is a list of chain of events that I have inquired since ownership of my "new-used" Chevy in Feb. 2007. I have a new Chevy Impala. Within a year of ownership, the car has been to the dealer 8 times for major repairs (none due to my own fault)!

- Los Angeles, CA, USA

problem #2

Feb 172008

Impala 6-cyl

  • Automatic transmission
  • 1,041 miles
The contact owns a 2006 Chevrolet Impala. While driving 65 mph, the power steering failed. The dealer stated that the power steering hose was leaking and they repaired the failure. Currently, the power steering column has failed again after the dealer stated that the vehicle was operating properly. The current and failure mileages were 36,000. Updated 03/26/08. The transmission reverse gear was defective, the transmission also had a delayed engagement. The windshield was cracked, the left front door was out of alignment. One of the tire was loosing air.

- Wayne, NJ, USA

problem #1

Oct 042007

Impala 6-cyl

  • Automatic transmission
  • 20,200 miles
I am a police officer and have had several occasions while on traffic stops, that my assigned 2006 Impala has rolled backwards after I had gotten out of the car to approach a traffic violator; I had to jump back in and put it back in park.. on 10/ 04/07 this car almost cost me my life. I blocked an entrance ramp and when I got out of the car I stood by the open driver door. The car jumped into gear and backed over me. I was drug backwards and could not free myselfas I was being helplessly dragged under my car. When the car went into the median it dug my body into the dirt. I was able to roll from underneath the car. I then jumped back in and stopped the car from crossing the expressway. I have been on the streets as a beat officer for over 21 years and have never had anything like this happen. I spoke with another officer and he also has had the same problem while on traffic stops. I was advised by fleet management that there has been one other incident reported. My patrol car was towed on Oct 8 and later I was advised by fleet management that GM reps looked at the car and found nothing wrong. Fleet management personnel refuse to give me any information as for a contact person with GM. Note -as of 10/19/07 they still have the car under lock and key. I sustained road rash, bruising, cervical strain, and a possible fracture in my back. I have contacted my local fraternal order of police president and he has been gathering information as to several other officers that have had their assigned 2006 Impala go out of gear and strike objects. In addition they had been charged with the accidents and points assessed. Per my fop president an investigation is being done to remove those officers points and diciplinary action per my unfortunate incident. My concern now is for the safety of the citizens on a national level, while these Chevy Impala are being used for public safety.

- Jacksonville, FL, USA