The contact owns a 2008 Chevrolet Impala. The contact stated both rear doors on the vehicle would not lock or unlock. The vehicle was taken to the dealer who stated there were no recalls; however, there was service bulletin pi-0011A; NHTSA item number: 10038344, latches/locks/linkages: Doors: Latch. To replace the locks the contact would responsible for paying per door $400 each which does not include labor. The manufacturer was not notified of the failure. The failure mileage was 68,000.

- Alexandria, LA, USA

2008 Chevrolet Impala gearshift could not be moved from "park". towed to don brown Chevrolet (after tow driver disconnected shift linkage). Diagnosed as "test and trace ground circuit to broken wire in center console". talked to service manager who reported that technician stated wires moved when the shifter was moved which likely caused wire to break separate. Potential for driver to be "stuck" in park in a risky / unsafe situation exists.

- Jefferson City, MO, USA

Dear sir or madam, this past week we completed a purchase of a 2008 Chevrolet Impala form a local dealer in arnold, Missouri. It is a model lt-1. after we got home I started to read the owners manual and examine the car. I eventually noticed that the trunk lid had no key hole. I checked an abbreviated manual we were given. It said I was to pull the rear seat back down to gain access to the trunk in case of emergency. They do not pull down in any way shape or form. I asked if I had come up with a dead battery and a child had crawled into the trunk that I was unloading and closed the trunk. How would I get the child out. No power, no key lock, no other access, unable to get to the battery to jump start the car. How do I save this child" the dealer called the manufacturer and the answer I got was I had opened a "can of worms". so what do I do"

- Oakville, MO, USA