10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
85,312 miles

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« Read the previous 20 complaints

problem #9

Jan 202010

Impala

  • 33,500 miles
Steering wheel locks completly when turning happens at least every two weeks.

- Seguin, TX, USA

problem #8

Oct 072009

Impala

  • 45,946 miles
The contact owns a 2008 Chevrolet Impala. The contact made a left turn when the steering wheel locked. The contact was unable to move the vehicle out of the street. The contact took the vehicle to the dealer who test drove the vehicle 74 miles and was unable to duplicate the failure. The failure also occurred while pulling out of the driveway. The contact stated that the failure continued to occur when she applied the accelerator pedal after yielding or stopping at a traffic light. The vehicle was always traveling at a low speed and making a left turn whenever the failure occurred. The failure mileage was 45946. The current mileage was 50993.

- Texarkana, AR, USA

problem #7

May 072009

Impala

  • 37,000 miles
Power steering dies when the vehicle gets wet. Dealer is never available for an appointment when it happens. My mechanic has replaced the belt and cleaned everything. It works for a short while then starts again. Is any help available?

- North Chelmsford, MA, USA

problem #6

Aug 182009

Impala

  • miles
I have a 2008 Chevy Impala ltz, purchased on 7-4-08 form a GM dealership in Yukon, ok. The car had 3670 miles on it when purchased. It was driven, according to dealership, by the area financial officer for GM. The problem is that whenever you drive through standing water or wet snow, you cannot turn the steering wheel. It does not have to much water, just a waterhole where run off from a sprinkler system has run off the driveway. One time, it was left in an enclosed garage over night and the driver the next morning just about hit a parked vehicle because they could turn the the sterring wheel. The car has been to two local GM dealerships and they cannot find any problem. GM safety has been contacted and they could not give an answer for the problem either. The owners of this vehicle feel that this could cause an accident if not fixed. So far, most of the times this has happened has been in town and and at less than 35 mph.

- Perryton, TX, USA

problem #5

Feb 222008

Impala 6-cyl

  • miles
The contact owns a 2008 Chevrolet Impala. When driving between 35-40 mph or in inclement weather, it is difficult to steer the vehicle. The vehicle was taken to dealer for inspection. The technician could not identify the cause of the failure, nor provide a remedy. The current and failure mileages were unknown. The vehicle identification number was unavailable. Updated 12/30/09 the consumer stated since the repairs were done, the vehicle tracks properly on ice. The alignment was out and rear camber and toe was out of specs. Updated 12/31/09.

- Pillager, MN, USA

problem #4

Nov 262009

Impala

  • 51,000 miles
Early morning start /drove for approximately 4-8 minutes. Turned into parking lot and was attempting to park (3/4 turn) when the steering froze. Stopped the car and the steering seemed to return. Parked car and rotated wheel left to right and noticed that the wheel froze once again. Turned car off and no continued issue on restart. Immediately brought car to dealership and awaiting a decision on what occurred. Do not feel comfortable driving vehicle until dealer can repair issue.

- Nepean, Ontario, Canada, 00, USA

problem #3

Jan 312009

Impala

  • 18,000 miles
When I turn my wheel of my car it feels as if its knocking.

- Riviera Beach, FL, USA

problem #2

Aug 222008

Impala

  • 9,500 miles
I own a 2008 Chevy Impala and I have been hearing clicking noises in the steering shaft. I have took my car in to be serviced and they put 2 new front tires on replaced the assist steering shaft and put a 4 wheel alignment on the car because my tires were worn on the outer edge I still hear the same noise when I turn coming out of a parked position and the new tires they put on one was defected and I almost had a major accident on interstate 38 in camden N.J because one of the tires radial belts popped and caused a blow-out which sent me and my husband and 2 kids in a fight for our lives trying to get out of on- coming traffic we had to ride around on a donut in a 2008 for 12 hours until we could find a used tire to come back to richmond Virginia 256 miles away from home. I also owned a 2004 Chevy Impala and upgraded to the 2008 after having my car serviced 5 times for the same thing and low and behold I'm experiencing the same problem click click click...................................

- Richmond, VA, USA

problem #1

Jul 142008

Impala

  • 7,000 miles
I was driving through a low area in the street that had a puddle of water to drive through. I was going to turn right and the steering wheel would not turn and then all at once it did turn. I did not have any more water to run through until about a month later in a hard rain and it did it again. This was also when I wanted to make a right turn. This all happened in lakeland fl. I contacted bill heard Chevrolet in plant city fl and made an appointment. They checked it out and said they could not make it do that but they ordered parts ( a new belt) and installed a few days later. Another rain storm and it did the same thing only this time the instrument panel lights all come on for about a 1/2 minute. I reported this to the dealer and they said bring it back in a they would check out and replace the tensioner. I was driving back to Michigan and I was at the Georgia and Tennessee state line in a rainstorm and it locked up again. I contacted cliff anschuetz in alpena mi and made an appointment with them. They checked it out, put water on the belt but said they could not make it happen. Another service rep said he would take a look at it and put on a new belt and tensioner and they did. The belt always squeals when you first start up in the morning. It still does that and I have no doubt the power steering will lock up when it rains. First incident date was sometime in March and to date. This is a very dangerous problem.

- Millersburg, MI, USA