10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
79,693 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #24

Mar 042013

Impala 6-cyl

  • 48,287 miles
I'm tried of my doors not locking with key fob and both rear doors and sometimes passenger side would not lock. This problem have been occurring since April 2013 and today May 2014 it's still happening.I attempted to lock from inside vehicle and would still not lock or unlock. I have to maneuver walk around the car and lock the doors individual. Each time I take the car to the dealer they are telling me that this is not covered part. When I purchased this vehicle they claimed they conducted a full vehicle check. I think they lied and they car was never checked. Why do us as customer buy warrants and the warrant don"T cover electrical power. Is this a electrical problem? what can be done to prevent this problem"

- Quincy, FL, USA

problem #23

May 052014

Impala 8-cyl

  • 99,780 miles
Car turned off by its self while driving. Luckily had enough momentum to park it. When I stopped I placed the vehicle in park and the key was stuck in the ignition and the shifter would not move. I contact my Chevy dealership and asked if this was a safety recall. It was not. I don't know why this is not a recall. Having your car stop while driving is incredibly dangerous. Considering that my powersteering and brakes went out on me. I came out of this without injury but I what if someone was going around a curve or driving in dangerous conditions. I really hope Chevy takes responsibility for this and recall or in my case reimburse owners.

- El Paso, TX, USA

problem #22

Mar 202014

Impala 6-cyl

  • 110,223 miles
Was driving down the highway and then all of a sudden the traction light came on then I lost complete power while on the interstate going at a speed of 70mph. I was in the far left lane and had coming traffic behind me. The car completely shut down causing me to lose all power almost rear ended and trying to make my way over cutting in front of cars so that I would not be in the middle of the expressway with on coming traffic. Was able to make over to the median and thought it was something else. So then I waited there for 20 min until my friend arrived to help me and the car cranked up and drove like nothing was wrong. So I started driving again and within 45 it happened again. I waited a few mins and it cranked up. About a week or two later it happened again and has been happening more. I don't make much money and don't have it to take to a mechanic and its my only source of transportation. Please let me know if this is something that has a recall. I have seen and read this happening to other cars im wondering if they missed a year or something.

- Covington , GA, USA

problem #21

Mar 032014

Impala 6-cyl

  • 86,000 miles
Service traction control comes up and reduce engine power. Never had any prior issues with my vehicle until now. Just got it back from the dealership today and having to take it back tomorrow because the same thing occurred again. I need this issue resolved and am not the only on that has had this issue. I need my vehicle fixed and do not feel that I should have to pay for a manufacturing issue.

- Eufaula, AL, USA

problem #20

Jan 182014

Impala 6-cyl

  • 77,000 miles
I had came to a stop at four way intersection. When it was my time to proceed my Impala would not move at first try, after a second try I was able to proceed with little momentum and then it jerked forward with out any additional gas peddle movement. This has happen before but not to this degree.

- Zebulon, AL, USA

problem #19

Nov 292010

Impala 6-cyl

  • 35,704 miles
Let me try again....I was driving on the expressway, at 55 mph, when the check engine and traction control warning lights came on, along with the reduced engine power warning. I took it into the dealer, where I bought it in Aug. 2009. I can't remember when this problem started & how many times prior, because the warning lights would go out, without any reduced engine power warning or reduced power. I thought it was one of what is called a computer glitches. It was at this time when I did get reduced engine power, when I knew I had to take it into the dealer. On Nov.29,2010, the accelerator pedal was replaced......on Jan.05, 2011, I brought it back and was charged only half of the rate for mech. Diagnosis fee, because I argued so much, that the car is still under warranty, and they have not repaired the same initial problem. I left the car with them to drive, they drove it 28 miles without any problems. On Jan.06,2011, mileage was 38727, they replaced the throttle body assembly, N/C. I think it was at this time, I was told to return the car, without shutting the engine off, which is what I did. On Feb.05,2011, mileage was 39831, where they replaced a a.I.R. vent valve....I have changed living locations last spring....meaning there might be more times that it was brought in.....my memory is telling me that the both warning lights were coming on and off last year, and now more frequent, with slight reduced engine power...81000 miles

- Henrietta, NY, USA

problem #18

Dec 272013

Impala 8-cyl

  • 90,100 miles
While my wife was driving (with my three kids as passengers) at highway speeds the message was displayed in the dashboard "reduced engine power" and "service traction control" messages were displayed. The vehicle immediately last power and the speed was reduced to less than 30 mph, while on the highway. She was able to navigate to the shoulder and call me for assistance. By the time I got there and started the engine it was running normally except for the "service engine soon" light was lit. I took it to the nearest Chevrolet dealership who immediately stated it was a faulty electronic throttle control and would cost $580 to replace. I searched on-line and found dozens of complaints exactly like this one for 2008-2012 model Impala'. there is not a recall on this problem so the customers are getting charged to fix this faulty Chevrolet device. Someone is going to get killed if they do not recall this device.

- Kansas City, MO, USA

problem #17

Jun 122013

Impala

  • 61,000 miles
While driving my 2009 Chevrolet Impala in a 55 mph zone, a series of warnings appeared on the dash: Engine power reduced, service stabilitrak, check engine. Immediately the car would not accelerate, and speed decreased to about 10 mph.

- Dover, DE, USA

problem #16

Oct 052013

Impala

  • 120,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving approximately 55 mph, the vehicle stalled without warning. The contact had to turn off the traction control and engine light in order to operate the vehicle however, the problem recurred again. The vehicle had not been taken to the dealer or an independent mechanic. The vehicle had not been diagnosed. The manufacturer had not been aware of the problem. The approximate failure mileage was 120,000.

- Lapeer, MI, USA

problem #15

Sep 122013

Impala

  • 70,400 miles
I was driving on city streets and my check engine and traction control light came on. The dash alternated between "service traction control" and "reduced engine power." Yes the engine power was reduced but I was still able to drive in the city.

- Germantown, WI, USA

problem #14

Sep 102013

Impala 6-cyl

  • 112,254 miles
Today must of been a record for how many times my Impala shut itself off! I lost count at about 20 times! im over a hundred miles away from home at my parents house and on my attempt to get home the Impala wouldn't let me drive more than 10 minutes. Because of this I have now had to call off work and am out of a days wage because I made the mistake of buying this car. I have no money and cant get this fixed for awhile but it seems that I may have to chose between eating this month or fixing this so I guess ill just go hungry. I've been searching this site for other year Impala and it seems that every single year is having this issue, even the 2014 models! this has made me reach the conclusion that the NHTSA doesn't really care about our safety nor do they attempt to solve any problems based on how many times this complaint gets reported and does anything ever happen!? the answer is no! so im basically writing this to inform others who plan on getting an Impala, please for the safety of yourself, those around you, and your wallet don't! this is my last GM car I will ever purchase! not that GM really cares because they already got my $60,000 for my last 3 cars so this problem will never get recalled, nor will this website attempt to provide any type of help so save yourself the headache and buy foreign.

- Fort Wayne, IN, USA

problem #13

Aug 312013

Impala 6-cyl

  • 111,703 miles
After just clearing the onboard computer with my obd2 scanner just a few minutes before it happened again. After sitting at another stoplight I proceeded into my left turn and as I'm coming into the lane my Impala died midway through the intersection as it changed from yellow to red leaving me in the intersection as the cross traffic began to go almost creating a head on collision and a multiple vehicle collision. Can a recall please be in effect for this! its to the point to where I'm afraid to drive my car to work! I'd rather walk the 20 miles to work then be in this unsafe GM car!

- Fort Wayne, IN, USA

problem #12

Aug 312013

Impala 6-cyl

  • 111,700 miles
While sitting at a stop light the information panel said reduced engine power as the light turned green. I held up numerous cars as I scanned the obd2 port to clear the code, once again the code read P0601. Cleared it and it started right up.

- Fort Wayne, IN, USA

problem #11

Aug 272013

Impala 6-cyl

  • 111,450 miles
On my commute to work on the interstate my Impala shut itself off. I was in the left lane when the car showed the reduced engine power on the information panel, it then fully disengaged all engine power and powersteering. Being in the outside lane I had to maneuver my Impala through the heavy traffic and almost caused numerous accidents trying to squeeze to the shoulder. I then coasted off into the grass almost into a large ditch but I slammed on the brakes hard and went into a skid coming to a full stop. I scanned the car with my obd2 scanner, it read P0601.

- Fort Wayne, IN, USA

problem #10

Aug 242013

Impala 6-cyl

  • 111,232 miles
I was driving down a very busy street looking for a restaurant and my car made three dinging sounds indicating a issue. Before I even could read what was displaying on my information panel the car lost all power steering and engine power. Because I was traveling at about 55mph I could very luckily coast to a parking lot near by. After coasting to a parking spot I put the car in park and read the information panel, it read reduced engine power, service stabilitrak, and service throttle body. Because I know most american made cars are pure garbage I wont drive one without a ebdii scanner. After reading the ebdii scanner it showed a P0601 code, which indicates a PCM memory issue. After clearing the code it started right back up and drove for about 10 more minutes until I was at a parking lot on a steep grade. The 3 dings happened again and my engine shut off causing me to roll backwards about 10 feet almost into over vehicles. I have done some research on this and have come to found that this is a engineering fault caused by to much current flowing into the power control module, which creates a small hairline crack on the PCM onboard computer, with which many many other GM products have experienced. I feel a recall should be done on all GM products affected by this, this is very unsafe and I feel could lead to deaths. I am a [xxx] male who could control the vehicle with no power steering, imagine a student driver encountering this issue and not being able to maneuver the vehicle away from other drivers or even innocent pedestrians! I know for a fact this has happened to many other GM vehicle owners so does a body count have to stack up before a recall is issued by GM??

- Fort Wayne, IN, USA

problem #9

Aug 212013

Impala 6-cyl

  • 90,000 miles
I was driving down the highway when traction control and check engine lights came on. Car went into reduced power mode and finally died while still moving. Lost power steering. Then my car shut down, had a very difficult time getting it off the road. There seems to be many complaints about this. With this happening on a very busy highway, myself or my daughter could have been killed by oncoming traffic, due to car shutting down. Cost of tow and service $350 I also have had the car put in for the seatbelt and airbag lights going off, since being in the Chevrolet dealer, the lights never go off.

- Littleton, MA, USA

problem #8

Aug 082013

Impala 6-cyl

  • 98,659 miles
This the second time this has happened. Wife was driving down the freeway when traction control and check engine lights came on. Car went into reduced power mode and finally died while still moving. Lost power steering and finally brought car to a stop on left inside of expressway. After a short time she was able to restart the car and limp home. Note that the cruise control was on, but I do not know if it was set. Had the codes read that indicated a throttle position sensor caused the fault. There are two sensors which have to agree and if they don't car will go into reduced power mode. When she got home I found only the check engine light on. I have in the past moved the wires on the brake fluid sensor to get the check engine light to go off. Not knowing exactly how all of these different systems are tied together, I tend to think that the cars computer is the problem which sets off all the different warning lights on the dash. I went to the Chevy dealership and the service advisor asked if this was a recall issue. I thought this was some what strange. After reading complaints on the net I can see why she might have thought it was a recall issue. The throttle body part is $300 dollars plus labor rate of $105/hr. As of now I cannot find any recalls for this issue. NHTSA needs to look at this problem because the loss of steering with all systems due to motor stalling while in motion is a hazard to everyone.

- Hudson Oaks, TX, USA

problem #7

Jun 042013

Impala

  • 39,500 miles
Alarm came on that read service traction control - engine power reduced. I was trying to pass a semi-trailer with another car directly behind me. The engine suddenly went dead and another alarm read starting disabled. There was nothing I could do. If the car behind me had not noticed my car rolling to a stop I would have been rear ended and sent into the truck. This is a serious life-threatening situation and it needs to be addressed immediately.

- Ames, IA, USA

problem #6

Apr 192013

Impala

  • miles
The vehicle suddenly decelerated and displayed messages: "reduced engine power" and "service traction control". this was the second incident. The first incident resulted in the engine shutting off completely after the same initial symptoms described; locking up the steering during rush hour traffic (estimated 65 mph, no injures, approx. 4 month ago). Our mechanic cleaned out the throttle body sensor after the first incident, and phoned the dealership with the trouble codes. The dealership refused warranty service as the trouble codes had gone by the time the car had arrived at their shop, and would not take our mechanic's phone conversation as evidence. We were informed that the three services commonly performed to fix the problem were to replace the throttle body, throttle body sensor, and accelerator pedal; the latter not covered under warranty.

- Chicago, IL, USA

problem #5

Sep 052012

Impala

  • 125,000 miles
Vehicle gives a service throttle starting disabled message and promptly shuts off the engine. If you wait 5 minutes the car will restart and perform as usual.....until the next time. Shutting off the engine at interstate speeds is incredibly dangerous and is going to result in someone being killed. Based upon internet searches this appears to be a known issue, but GM will not proactively fix the problem.

- Noblesville, IN, USA

Read the next 4 complaints »