10.0
really awful- Crashes / Fires:
- 7 / 4
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 68,940 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
What has to happen before something is done about this problem ? traction control light and reduce engine power light comes on going down the interstate and the car shuts down and you have to try and get car pulled over to the side of the road without hitting someone or getting hit. This is a very common problem with this vehicle and nothing is being done about it. I would really like a response on this problem. This happens a lot so your date you want incident happening is really not right.
- Sioux City, IA, USA
While the vehicle was in motion on dry pavement, the traction control light came on, followed by the check engine light then the car stalled and had to be be eased off the highway. Tried to restart the vehicle several times. After it sat for a couple of minutes tried one more time and the car restarted and drove home perfectly. Researched the issue online, and there are entire forums in edmunds dedicated to this very problem. Definitely a safety issue with this vehicle.
- Desoto, MO, USA
Low beam headlights quit working driving in the city, traction control and engine loss of power lights came on and car shut down while driving down the interstate doing 70 mph. Door locks malfunction and quit working. This has happened to many times. Affraid to let the wife drive it to work because it has shut down quite a few times.
- Sioux City, IA, USA
Autonation along with GM communicated with my mechanic and myself and told me that my car repairs would be completed and paid for by GM as part of recall work and subsequent damage from the recall work not being performed before additional damage could occur. We were even told that our rental car would be paid for but once they towed the car from our mechanic to their shop, they told us that we would have to pay for that, although didn't communicate that to us until over a month had gone by. Subsequently, autonation towed my car back to my mechanic but with even more damage than they themselves stated had been the situation with my car. Their own mechanic stated both verbally and in writing (in the work order) that the recalled wires shorted causing the damage to my car. No one will tell us why that changed once our car was towed to them as we would never have towed it to them if that would have been the case. Additionally, no one has told us why or who the someone is who disagreed with their own mechanic (and 3 additional mechanics subsequently) and made the determination that we would have to pay for the short and related damages. I do have the GM document safety recall report associated with this recall that outlines what happened to our call will happen to 1 percent of the cars manufactured during the timeframe my car was manufactured as well as the work order from autonation clearly stating a short caused damage to my vehicle
- Nine Mile Falls, WA, USA
Car running down road dash instruments go out, warning lights flicker off and on. All may come back on and then go out again, pulling passenger seat belt seems to affect this
- Henderson, MP, USA
The contact owns a 2009 Chevrolet Impala. The vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system). While the vehicle was being serviced at pat O'brien Chevrolet East (2810 bishop rd, willoughby hills, oh 44092), the dealer diagnosed that the air bag wiring under the driver's seat had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided some financial assistance. The approximate failure mileage was 84,807.
- Cleveland Heights, OH, USA
"service airbag" warning displayed on dashboard. Dealership denies this is a common problem and says there is no recall. Numerous complaints by people are listed on the internet. Please investigate. Chevy needs to fix this manufacturing defect at no charge to vehicle owners.
- Harrison, OH, USA
"service airbag" warning displayed on dashboard. Dealership denies this is a common problem and says there is no recall. Numerous complaints by people are listed on the internet. Please investigate. Chevy needs to fix this manufacturing defect at no charge to vehicle owners.
- Overland Park, KS, USA
I called my local Chevy automobile place and they can not find the recall on 36110 passenger presence sensor and instrument cluster malfunction I need this fixed because I can tell how fast I'm going not see how much gas I got in my tank none of the instruments in the dashboard work I'm always running out of gas and I can't tell if car is hot or cold car is in motion when all this occurs
- Lubbock, TX, USA
The contact owns a 2009 Chevrolet Impala. While driving on the highway, the vehicle experienced reduced engine power and stalled. The check engine warning indicator illuminated. The contact also mentioned that the air bag warning indicator illuminated. The vehicle was towed to an unknown dealer where it was diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was repaired. The contact experienced a similar failure three years ago. The vehicle was taken to mcdermott Chevrolet where it was diagnosed that the failure was attributed to NHTSA campaign number: 14V355000 (electrical system). The vehicle was repaired, but the failure recurred. The contact also took the vehicle to the same dealer because the air bag warning indicator illuminated. The contact believed that the indicator was illuminated due to NHTSA campaign number: 16V507000 (air bags, electrical system). The technician informed the contact that the failure was not due to the recall and refused to pay for the repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
- Hamden, CT, USA
Driver door does not always unlock when placed in park, when using the unclock button or key fob. The door also doesn't lock when using the electric button or key fob. There is often the need to manually unlock and lock the door using the "stem". my concern is and remains to be the necessity to quickly exit in an emergency, such as a fire, accident or car jacking. Most would panic and not react quickly enough to manually disable/engage the lock. This has been an ongoing and long term problem.
- Warren, MI, USA
Key gets stuck in ignition, rap fuse blows, then when inserting new rap fuse (10 amp) it shorts before the fuse can be placed in the fuse box. This seems to be a common problem in many Chevrolet vehicles. Stationary when this happened (shifting into park), accessing electrical fuse box is a safety issue (appears to be something live that causes the new fuse to blow). Safety due to inability to get key out and resultant dead battery, failure to start, etc. The shorting of the rap fuse and the resultant inability to remove the key could turn into a larger safety issue, GM should investigate and issue a tsb.
- Los Alamos, NM, USA
The traction control light is on, the cruise control does not work and the brake lights are on all the time.
- Starbuck, MN, USA
The contact owns a 2009 Chevrolet Impala. The contact stated that the door lock actuator on the front passenger door failed to lock and unlock using the key fob. The contact also stated that there was an abnormal clicking noise coming from the air conditioning actuator. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
- Bradenton, FL, USA
The contact owns a 2009 Chevrolet Impala. The contact stated that the stability traction control, reduced engine power, and brake warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
- Hastings, MI, USA
My wife was driving her 2009 Impala home from work at 1230 am when the traction control light and the reduced power light came on and the car shut down completely. Good thing she wasn't in the bad part of town because it wouldnt start for abt 15 min. I always buy american autos but next time it wont be a Chevrolet unless we get the problem fixed free.this problem has happened multipal times
- Jacksonville, IL, USA
2009 Chevrolet Impala. Consumer requests reimbursement for front passenger seat frame recall notice repairs. The consumer received a recall notice three days after paying a $99 service charge. The dealer informed the consumer, the $99 was not part of the recall.
- Bowdoinham, ME, USA
Takata recall. The contact owns a 2009 Chevrolet Impala. The contact received notification of NHTSA campaign number: 16V507000 (air bags, electrical system). The vehicle was repaired, but afterwards, the air bag indicator remained illuminated. The vehicle was taken back to the dealer, but was not repaired. The failure mileage was unknown. Parts distribution disconnect.
- Villa Park, IL, USA
The contact owns a 2009 Chevrolet Impala. After the vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system), the air bag warning indicator illuminated continuously. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.
- Ilion, NY, USA
- Shippensburg, PA, USA