10.0
really awful- Crashes / Fires:
- 27 / 1
- Injuries / Deaths:
- 28 / 0
- Average Mileage:
- 60,652 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The air bag light illuminated. We took the vehicle to GMC -Buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. They said the car had been in for the recall id # 89931 and had been checked. We did not own the vehicle at that time. We bought the vehicle on 8/ 31/11 from a different dealership. We had owned the vehicle only 6 weeks when the problem arose. We don't know if problem was ever solved or if the trouble was just cleared. The light was off when we left the dealership this time. We believe if problem was properly repaired on the recall there would not be a problem at this time. This dealer (young- Buick GMC) of owosso, mi said the cost of the repair is $190.79. We don't think that we should have to pay for this repair because it was a recall and the problem still exist. Evidently the problem still exists it must of not been fixed properly.
- Corunna, MI, USA
Service air bag light has come on multiple times. Taken into dealer each time, which found the following codes, B001A, B0014, B0020. Dealer found and repaired the following, cpa connector to not be properly installed - R&R connector and installed properly, cpa connector under seat to be out of place - R&R connector and properly installed, found loose cpa connector on pass side seat belt pretensioner - R&R connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, performed program update on SDM and reset. When speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.
- Troy, MI, USA
The contact owns a 2009 Chevrolet Impala. The contact was sitting idle at a traffic stop when a vehicle crashed into the driver side door of the contacts vehicle. The airbags did not deploy. The impact caused the window glass to shatter and the contact sustained lacerations to the mouth and left arm. His neck and shoulders were also injured and the contact was transported to the hospital via ambulance. A police report was filed. The vehicle was destroyed and towed to a collision facility. The failure mileage was approximately 59,000.
- Washington, NC, USA
The contact rented a 2009 Chevrolet Impala. While driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. The seat belts also did not securely hold any of the passengers. The police appeared on the scene and 4 major injuries were reported. All 4 passengers were taken to the hospital to have their injuries treated. The vehicle was destroyed and towed to an independent repair shop. She was not sure if the vehicle was ever examined for the cause of failure. The failure and current mileages were 12,000.
- Madisonville, KY, USA
We purchased a 2009 Chevy Impala in April. My wife has a tail bone medical issue that necessitates that she sit on a special pillow while riding in a vehicle. The seat displaces her weight evenly across the seat. The problem is that the air bag sensor on the passenger compartment doesn't recognize her weight sitting on the seat, so the passenger side air bag doesn't show it is operative. We returned to the dealer who told us to set a magazine underneath her to make the sensor work. It does activate the passenger air bag "on" button sometimes, however, the majority of the time it will not activate and my wife is not protected. I called General Motors and they didn't have any solution to this safety issue, except to tell me that my wife should ride in the back seat! the dealership has no further answers for us. We are extremely frustrated that my wife is riding in a brand new vehicle unprotected by her airbag nearly all the time. Can you please investigate? thank you!
- Lake Mills, IA, USA
- So. Strafford, VT, USA