10.0

really awful
Crashes / Fires:
27 / 1
Injuries / Deaths:
28 / 0
Average Mileage:
60,652 miles

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« Read the previous 20 complaints

problem #186

Apr 112019

Impala

  • miles
My airbag light keeps coming on and off, I owned another 2009 Chevy Impala that I had a recall on but when I type in this one it doesn't come up. But the airbag light does keep coming on and off.

- Chetek, WI, USA

problem #185

Feb 202018

Impala

  • 120,000 miles
For over a year now, an airbag red light comes on sporadically along with a beeping noise. I can't afford the hundreds of dollars the local dealership requires to check it out to see if it is the drivers side or passenger air bag. I just want to know if it imposes any danger. They say it may me just a faulty system and that it doesn't necessarily mean that the airbag wouldn't deploy in an emergency. But they have to take the whole front side out to check. The labor time is quite price. Also, when using my remote, the door locks stay locked off and on. No rhyme of reason. It has been going on for over a year; but your form here makes me put just one date down in order to proceed.

- Dalton, GA, USA

problem #184

Nov 192018

Impala

  • 18,000 miles
Door locks work intermittently with remote, especially over 75 degrees. Usually driver door lock but can be any. All still work manually. This can be very dangerous because handicapped people are often in this vehicle and can't get out on their own. Also intermittently dependent on how hot it is the service passenger airbag light comes on but often disappears. This started soon after the so called airbag recall was done.

- Cooper City, FL, USA

problem #183

Aug 012016

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to illuminated passenger side airbag light.

- Pontiac, MI, USA

problem #182

Nov 132018

Impala

  • 96,000 miles
~TL the contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 08V517000 (air bags), but the air bag warning indicator remained illuminated after the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 96,000.

- Georgetown, KY, USA

problem #181

Sep 012015

Impala

  • miles
Service airbag light had been coming on intermittently for a few months noticed it happened when it was cold and or when making left turns until it came on indefinitely recall after recall I hoped should resolve every time they say it has nothing to do with recall at time of service/recall correction.

- Lago Vista, TX, USA

problem #180

Oct 022018

Impala

  • 91,000 miles
Cleaned interior of ca while sitting still in driveway. Service seat belt warning appeared in information center display. Had the code read at mechanic. Seat belt pretensioner was found to be the issue.

- Grand Blanc, MI, USA

problem #179

Sep 212018

Impala

  • 120,000 miles
Air bag service light comes on and won't go off. A lot of people on the internet are also having trouble.

- Romulus, MI, USA

problem #178

Sep 052018

Impala

  • 118,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that when the passenger seat was adjusted, the air bag indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

- Worcester, MA, USA

problem #177

Aug 242018

Impala

  • 131,000 miles
The contact owns a 2009 Chevrolet Impala. While driving 70 mph, the traction control indicator illuminated and the message "losing engine power" appeared. Afterwards, the steering wheel seized and the check engine warning indicator illuminated. The contact applied the emergency brake and the vehicle stopped. The contact stated that the vehicle was also included in NHTSA campaign number: 16V507000 (air bags). The vehicle was taken to yemm Chevrolet Buick GMC Chrysler Dodge Jeep Ram (2195 N henderson St, galesburg, il 61401, (309) 271-0106), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 131,000.

- Gailsburg, IL, USA

problem #176

Mar 202017

Impala

  • miles
Issues with the airbag and light the blinkers shorted out, the car kept dying and the key got stuck in the ignition in a parking lot. The gear shifter was getting stuck in different gears been undrivable since the beginning of August 2018 didn't know about the recalls till August but the recalls are in 2016 and 2014

- Flint, MI, USA

problem #175

Sep 162016

Impala

  • miles
This recall for passenger presence system harness was replaced in 2016 and replaced with another defective part still showing the airbag recall light no dealer will fix this defective recall replacement and General Motors keeps saying I have to pay for it. Only 600 miles have been placed on the car since the replacement and no one will respond. The car is unsafe to drive. My mother owned the car and it was transferred to me.

- Sicklerville, NJ, USA

problem #174

Nov 032017

Impala

  • miles
Airbag light is on paid to get it fixed and it's still on afraid to drive it if I get into an accident it will probably not deploy the electrical system doesn't work my brake lights don't work to fix them and get new balls it's all electrical I seen there's a recall but I bought the car after the recall so I had no idea there was a recall for the electrical system wiring and the electrical system ignition my key gets stuck in the ignition and I have to push a button in the back in order for it to release

- Flint, MI, USA

problem #173

Jul 122018

Impala

  • 127,000 miles
Possible takata airbag recall ? the dash displays 'check airbags' every time the vehicle is in use, stationary or driving, stays continuously lit. This airbag display and symbol never goes off. Airbag symbol stays on continuously on dash also. Very concerned about my family and my own safety while operating this vehicle. Thank you (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Arab, AL, USA

problem #172

Jun 292018

Impala

  • miles
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2009 ' 2010 Chevrolet Impala vehicles. The front passenger seat frame in these vehicles may rub against and damage the wires of the passenger presence sensor (pps) module, which could cause the pps system to fail to recognize that the passenger seat is occupied and improperly suppress the front passenger airbag. In addition, the cluster gauges and driver information center (dic) alerts may intermittently turn off or not function properly. In rare circumstances, the damage to the pps module could cause the airbag fuse to short, resulting in the loss of all airbags and seat belt pretensioners. General Motors has decided that a defect which relates to motor vehicle safety exists in 2005-2009 model year (my) Buick lacrosse, 2006-2011 my Buick lucerne, 2000-2005 my Cadillac Deville, 2007-2011 my Cadillac dts, 2006-2014 my Chevrolet Impala and 2006-2007 my Chevrolet Monte Carlo vehicles. If the key ring is carrying added weight and the vehicle goes off road or experiences some other jarring event, it may unintentionally move the key away from the "run" position.

- Newport News, VA, USA

problem #171

May 312018

Impala

  • 140,000 miles
While driving on the interstate at 70mph, air bag light, engine light as well as traction control light came on. Felt as if brakes were on. Dash read "service traction control" & "engine speed reduced". 140,000 miles

- Washburn, IL, USA

problem #170

Apr 212018

Impala

  • 149,000 miles
I have problem with air bag, air bag light pop up by it self and close by it self. It's not working properly.

- Louisville, KY, USA

problem #169

Mar 232018

Impala

  • 61,495 miles
Service airbag light comes on intermittently and then goes off. I took it took the dealership and they couldn't replicate it. This has has more than one time. I'm concerned that this can cause an issue during a front end collision. Multiple Chevrolet Impala owners have the same issue and GM won't stand behind this. Same for the power door locks, driver door doesn't always open. Same issue and since they can't replicate it, they say keep an eye on it. Concerned if the door won't unlock sometimes. Air pressure monitoring system & stability trak monitors also seem to have issues. The sensors on the car constantly go off and my vehicle has less than 65,000 miles on a 9 year old car. Concerned when driving it if it's just a sensor issue or a real problem that can cause a safety concerned when driving and Chevrolet doesn't want to do anything concerning the issue. I've already paid $645 for the actuator, $345 for the tire monitoring system and I keep getting told keep an eye on the service airbag issue cause they can't replicate it.

- Shippensburg, PA, USA

problem #168

Jan 292018

Impala

  • 80,000 miles
Service air bag. How do you do it?

- Amsterdam, NY, USA

problem #167

Jun 142016

Impala

  • 89,000 miles
For the last year or so I have dealt with several issues that started happening all of a sudden and all at once. For starters, my air bag indicator come on and off when I drive at any speed. An independent mechanic could not diagnose it and the dealership attempted to diagnose it and all he said was I needed to replace my air bags which would have cost roughly $3400. In addition to that, my ABS indicator began going on and off and has caused my car to feel as if it was on a hydroplane mode. When it turns on it occasionally makes my car jerk on the road. I went to an auto supply store for diagnosis and was told there was no reading so nothing was wrong, dealership said the same. The light shut off and it was like deja vu all over again. Also, I have had to replace the door actuators at least one to two times a year because they continue to break. Finally, my new batteries the last few of years have been completely drained for no apparent reason and I had to replace it several times due to damaged batteries even though I replace it with brand new car batteries.

- Los Angeles, CA, USA

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