10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
36,304 miles

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« Read the previous 20 complaints

problem #2

Sep 202010

Impala

  • 15,000 miles
I have a 2009 Impala with barely 15000 miles. Took in for oil change and tire rotation at a Firestone business. Mechanic states that front tires would not pass inspection, and recommended 2 front tires and lifetime front end alignment for a cost of almost $750. Did not take him up on his "generous" offer. This was just before the car hit 15K miles. Car has been serviced every 5K, and up until just over 10K, tire condition was stated as "good-9/32 tread is still on tires. So, between 10K & 15 K, they are now no longer any good? have seen quite a few complaints online about 2009 Impala tires wearing out prematurely, as did the 2008's(which my wife has) front end has never shaken, shimmied or anything else-still drives down the road at 50 with no problem at all. Am wondering if GM is going to give me a hassle about this-not a good advertisement for this model at all!

- Cheektowaga, NY, USA

problem #1

May 042009

Impala 6-cyl

  • Automatic transmission
  • 21,981 miles
The contact owns a 2009 Chevrolet Impala. The dealer performed a front end alignment and the vehicle continued to pull to the right while driving 25 mph. The vehicle was taken back to the dealer to have the wheels realigned. The manufacturer advised the contact to take the vehicle back to the dealer to have the wheels aligned again, adjust the tow and center the steering wheel. The dealer later informed the contact that the vehicle needed another wheel alignment. The failure mileage was 21,981. Updated 08/27/10. The consumer stated the vehicle has uneven tread wear. Updated 08/3010 updated 08/31/10

- O'fallon, IL, USA