10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
63,794 miles

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« Read the previous 20 complaints

problem #104

Jun 132018

Impala

  • 138,000 miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle experienced a complete loss of power while driving 65 mph. The failure occurred twice without warning. Bob howard Chevrolet (13130 broadway ext, Oklahoma city, ok) was unable to duplicate the failure. The manufacturer was notified and did not assist since there were no recalls attributed to the VIN. The failure mileage was approximately 138,000.

- Oklahoma City, OK, USA

problem #103

Jun 122018

Impala

  • 150,000 miles
My service airbag sensor light had been on since I purchased my car a year ago, I am going to sell it but I didn't want to sell it with something that has to do with safety being questionable. I drove it to auto nation yesterday June 11th to see if it was a recall. They said there hasn't been one. I drove it home and started searching online for possible problems with it and there were so many posts about this issue. I searched under the passenger seat because that's what I read to do and low and behold all types of wires under it are completely severed and torn up. I was going to fix this myself but I really don't want to be held liable in case of accident or injury. This must be fixed and it's my belief that it's caused by the vehicle design. Please hold Chevrolet responsible for this repair as it is very dangerous for both the passenger and possibly everyone else in the vehicle. Thank you very much for looking into this. I also believe that when a person calls a dealer telling then exactly what they found D (I called lenlyle on colfax and Sable in Aurora, co. And explained to then my findings and they told me that I would have to pay for this repair. They should direct a person to you guys when something that has to do with safety is found to be defective. This should be a requirement that they contact you dot as well as offer a repair imediately and consider themselves lucky that someone wasn't killed because a person came to them with the problem instead of trying to do the repair themselves.

- Aurora, CO, USA

problem #102

May 262018

Impala

  • 33,000 miles
My wiring on my passenger seat sensor is faulty! it sometimes detects randomly that someones there, when nobody is there and thus turns the airbags on and off constantly. I have to keep the passenger side seat belt buckled, otherwise it will mess up my sensors. I've had my airbags shut off and a notification appear before so it's quite scary and definitely a safety hazard. I know this is a known recall, but I believe since I have a "police package" a recall for my car was never initiated, even though it has the problem.

- Ada, OK, USA

problem #101

Feb 212018

Impala

  • 123,000 miles
I was sitting in the parking lot with my engine running for about 10 mind. All a sudden 'reduced engine power' came across my dash and my service engine light came on. I turned my car off. About an hour later I turned it back on and the message was gone. Then as I was driving down the road my service air bag light came on. It only comes on when the passenger seat beat is clicked on. And my driver side back door auto lock stopped working.

- Mount Morris, MI, USA

problem #100

Feb 092018

Impala

  • 121,000 miles
A recent problem with the rear window defogger has unfolded a problem with a wiring harness that powers the window. GM never installed a fuse on the rear window defogger causing the wire to heat up and burn away the slot it sits in on the wire harness. Inspecting my wire harness, the heat from the wire has melted almost entirely through the connector which is very dangerous and likely to cause a fire on the passenger side of the car underneath the carpet and fuse panel.

- Lincoln, NE, USA

problem #99

Jul 142016

Impala

  • 102,452 miles
#1 every time I move the drivers seat my airbag light comes on saying that the airbag is disabled. #2 the car's traction will act like I'm on ice (even on a hot 90 degree July day). The traction light comes on and the engine will gear down, to the degree of loss of engine power, power steering, and power braking. This has happened several times while driving long distances on the highways I found recalls pending for these problems and my VIN # is not on the list. Well I'm telling you now this is very dangerous and very scary. Someone is going to get injured or killed!! official NHTSA page concerning recall #16V507000 official NHTSA page concerning recall #14V355000

- Swanville, ME, USA

problem #98

Apr 252017

Impala

  • 110,000 miles
"service airbag" light comes on without pushing a code for error.

- Inverness, FL, USA

problem #97

Apr 162017

Impala

  • 91,636 miles
I have a 2010 Chevy Impala lt with 90K+ miles on it. I originally bought the car in 2011 used with 40K+ miles on it, so the car is no longer covered through warranty. Engine power reduced, service stabilitrac, etc. I'm a full time college student, and a full time uber driver. Last night I was with a passenger on [xxx] towards O'hare airport. My car reduced speed and suddenly dropped speed from 70mph down to 50mph. As I turned on the emergency light and start steering to the right to get onto the shoulder I was in the third lane to the right (the expressway is 4 lanes) as I was turning to the right to get onto the shoulder and to get to safety my steering locks, and there was a reckless driver going 100mph trying to cut off traffic. The lanes to the left were blocked so he had to cut me off by overtaking me by going onto the shoulder. He damaged his right rearview mirror and probably scrapped the right side of his car pulling off that reckless stunt. Had I delayed the breaking for a second I wouldn't be alive making this post today. Luckily I turned the car off, waited for a few minutes, turned the car back on and took the nearby [xxx], and waited with my passenger at the nearby target parking lot for the next uber driver to pick up my passenger and get her safely to the airport. Had I not acted quickly, my uber passenger would have missed her flight. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Chicago, IL, USA

problem #96

Jun 012016

Impala

  • 70,000 miles
My Impala heating and air condition unit does not work properly and makes clicking noise when I do the following: Get in the car, start the car, touch the heating and ac knobs. I was advised by the mechanic that they can't tell me what it would cost but this is a defect in the Impala. Said that the clicking is because it's trying to catch back to what ever is displaced and keeps trying. I've time this clicking and it goes on for a whole minute. I have a dual system and it appears the passenger said heats when it wants to, ..this had been going on in my car for the last 8 months and I would like to know why the company have not taken responsibility for this defect. I would like for the company to take responsibility and recall and help the owners of the awful sound and embarrassing when others get in your car and hear the madness that you have to try and explain. I don't think this help people wanting to buy the car. Thanks

- Richmond, VA, USA

problem #95

Jan 112017

Impala

  • 153,000 miles
I have 2010 Impala it keeps giving me the dashboard message eng power reduced service stupbilty traction control off when it dose this the car will only go 40 mph witch is dangerous on freeway going 75 mph with other traffic

- Lovely, KY, USA

problem #94

Jul 012016

Impala

  • miles
The contact owns a 2010 Chevrolet Impala. The contact stated that shift lever would become stuck in the park position and the key could not be removed from the ignition switch when the failure occurred. The vehicle was taken to an independent mechanic who indicated that the failure was caused by the shift lever wires being too thin. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unavailable.

- Sardis, TN, USA

problem #93

Feb 152016

Impala

  • 139,000 miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the key would not eject from the ignition switch. The failure occurred twice. An independent mechanic diagnosed that the shifter wire needed to be replaced. The vehicle was repaired the first time, but the failure recurred. The manufacturer was notified of the failures. The approximate failure mileage was 139,000.

- Port Huron, MI, USA

problem #92

Jun 292016

Impala

  • miles
Takata recall. The contact owns a 2010 Chevrolet Impala. The contact received notification of NHTSA campaign number: 16V507000 (air bags, electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #91

Feb 022016

Impala

  • miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the service engine warning light illuminated when the contact made a left or right turn. In addition, the contact stated that a loud squeaking sound emitted from the vehicle. The vehicle was taken to an independent mechanic where a computerized engine analysis and emissions check were performed. In addition, a vapor canister, a vent solenoid, and a fuel tank vent valve were replaced. The contact also received notification of NHTSA campaign number: 16V507000 (air bags, electrical system) and was to check with the manufacturer to determine when the dealer may be able to schedule a repair. The failure mileage was not available. Parts distribution disconnect.

- Rochester, NY, USA

problem #90

Jun 052014

Impala

  • 93,000 miles
The contact owns a 2010 Chevrolet Impala. The contact stated that the service air bag warning light illuminated. The vehicle was taken to the dealer on four separate occasions where it was diagnosed that the passenger side seat belt tensioner, and the driver and passenger side seat wiring needed to be replaced. The vehicle was repaired three times, but the failure recurred. The manufacturer was notified of the failures. It was unknown if the VIN was included in NHTSA campaign number: 16V507000 (air bags, electrical system). The failure mileage was 93,000.

- Moorhead, MN, USA

problem #89

May 302016

Impala

  • miles
Engine power reduced...car shuts off in the middle of traffic.

- Commodore, PA, USA

problem #88

Feb 082012

Impala

  • 128,083 miles
The contact owns a 2010 Chevrolet Impala. While driving at 60 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where the failure was unable to be determined. In addition, while driving at any speed, the traction control warning light flickered and the vehicle failed to start. The failure recurred numerous times. The vehicle was taken to the dealer where the traction control light and the ignition key were replaced. The manufacturer was notified of the failures. The approximate failure mileage was 128,083.

- Troy, AL, USA

problem #87

Mar 082016

Impala

  • miles
My ignition key locks at times. I am sure to park straight without turned wheels or cramped. I finally can start the car by twisting the steering wheel and it then locks and finally the key connects. I was told that may be a tumbler problem? just a worry as I am 82 and always on my mind when I travel. One time it did just die as I was driving. Happen to be in city where I was able to coast into parking lot. It started up and did fine then. That was scarey!

- Jay, OK, USA

problem #86

Jan 192016

Impala

  • 145,000 miles
The antifreezes it gum up the motor the orange antifreezes.

- Little Rock, AR, USA

problem #85

Dec 152015

Impala

  • 40,000 miles
My 2010 Chevrolet Impala ignition key is stuck in the ignition, I did get the key fixed under the NHTSA campaign number 14V355000 from a qualified Chevrolet repair center. From what I understand, this has become an ever increasing problem. This needs to be a recall. I will be contacting GM Corp. Along with the NHTSA and will follow up with the information or (excuses) of why this is somehow my problem. This car has only 40,000 miles. It's funny how GM is not simply replacing all ignitions with new keys. This is dangerous and I for one will not let this rest until I'm satisfied, my wife drives this car and unlike GM Corp. Safety is my number one concern.I'm not a mechanic but I do all general maintenance on our cars and this pisses me off. If noise needs to be made to resolve this, then noise you will hear. The NHTSA needs to put GM's ass in check and call them out on this ignition-electrical issue once and for all. This happened 12/16/2015.

- Lacrosse, WI, USA

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