10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 63,794 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I received a safety recall from GM in August of 2014 for my ignition on a recall that had been out since July. They are going to fix the vehicle but the parts are not available. This is now the middle of September the parts still are not in and it will probably be the first part of October before they arrive according to GM. How can you recall a car for a safety issue and not have the parts to repair the car" apparently this is a serious issue or my notice would not say the key ring is carrying adds weight and the vehicle goes off road or experiences some jarring event, it may unintentionally move the key away from the "run" position. If this occurs, engine power, power steering and power braking will be affected, increasing the risk of a crash. If the ignition switch is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury or fatality. GM is already had numerous problems and this is only increasing the risk of more. What can be done about this issue"
- Monroe, NC, USA
The gauges on the dashboard fail during driving. The passenger airbags turn on and off during driving. The tire pressure monitoring and fuel gauge warning comes on during driving even though fuel and air are fine. Sometimes at 0mph the gauge will be stuck at prior speed. Gauges fail when passenger airbag turns off. Incidents occur seemingly only when a passenger is present, when passenger airbag is turned on.
- Greenfield, MA, USA
The contact owns a 2010 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Rahway, NJ, USA
The contact owns a 2010 Chevrolet Impala. While approaching a stop or decelerating at various speeds, the vehicle would stall without warning. The dealer was unable to diagnose the cause of the failure. The vehicle was repaired according to NHTSA campaign number: 14355000 (electrical system); however, the failure recurred. The manufacturer was not notified. The approximate failure mileage was 81,800.
- Charlotte, NC, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at an unknown speed, the air condition unit caught fire and the flames emitted through the vent. The vehicle was taken to the dealer. The technician diagnosed that the actuator was defective and needed to be replaced. The air conditioning failure was repaired. The contact suffered injuries to the arms and knees. The contact recently received a notification for recall NHTSA campaign number 14V355000 (electrical system). The failure mileage was 39,000.
- Columbia , SC, USA
The gauges on the dashboard fail during driving. The passenger airbags turn on and off during driving. The tire pressure monitoring and fuel gauge warning comes on during driving even though fuel and air are fine. Sometimes at 0mph the gauge will be stuck at prior speed. Gauges fail when passenger airbag turns off. Incidents occur seemingly only when a passenger is present, when passenger airbag is turned on.
- Orlando, FL, USA
When I auto start my car I go into my car and turn it on right when I turn it on it starts making a loud clicking sound that wont stop. There was nothing wrong with the car when I bought it and over time it starts making the noise.
- Long Branch, NJ, USA
After an attempt to start the vehicle, the ignition would not turn over. Several attempts to start the vehicle were made to no avail.
- Portland, OR, USA
The contact owns a 2010 Chevrolet Impala. The vehicle would not start properly when the key was inserted into the ignition. The vehicle was able to start after multiple attempts. The contact stated that fuel fumes emitted through the air conditioning vents and the key would not come out of the ignition. The failure occurred multiple times. The dealer stated that the ignition switch might be faulty. The vehicle was not repaired. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the parts were unavailable. The manufacturer was uncertain as to when the parts would be available. The approximate failure mileage was 100,000. Updated 10/10/14
- East Stroudsburg, PA, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light continuously illuminated. The contact received NHTSA campaign number: 14V355000 (electrical system) and stated that the part was not available. The dealer stated that the air bags might not deploy if the vehicle was involved in a crash and was uncertain when the part would become available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
- Gumspring, VA, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that NHTSA campaign number 14V355000 (electrical system) had exceeded a reasonable time for repair. The dealer advised that the part was not available for repair. The contact had not experienced a failure.
- Little Rock , AR, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving 10 mph, the key was difficult to turn and the engine stalled. The contact was able to restart the vehicle. The contact received a notification for recall NHTSA campaign number 14V355000 (electrical system). The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 45,000. Updated 10/2/14
- Kyles Ford , TN, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that while the passenger's seat was occupied, the vehicle failed to start. The vehicle was towed to an independent mechanic who stated that the modules on the low speed bus circuit failed. The vehicle was repaired but the failure recurred. The manufacturer was not contacted about the failure. The approximate failure mileage was 78,000. Updated 10/07/14
- Annapolis, MO, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle stalled intermittently on several occasions. The vehicle was taken to an independent mechanic who was unable to replicate or diagnose the failure for months. The contact had to restart the vehicle in order to reset the computer on a consistent basis to start the vehicle. The contact later received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the parts were not available. The dealer did not give a specific date as to when the parts would be available. The manufacturer was also unable to provide an estimated date for when the contact's vehicle would be repaired. The vehicle was not repaired. The approximate failure mileage was 80,000.
- Hayward, CA, USA
On 8/15/14 we came out to the vehicle and it would not start. No power at all and the key would not come out of it. Left the vehicle sit overnight and same thing in the morning on 8/16/14. We called and got a jump from a tow truck and drove the vehicle home. While traveling home on the interstate (70 mph), my husband noticed that when he turned the driving lights on the vehicle shut off. (luckily he knew what to do and managed to not kill all of us in the vehicle and anyone around the vehicle; (2 adults and 2 children in vehicle;) he also noticed that when he signaled a lane switch the cruise control would turn itself off. We got the vehicle back to our house, waited 15 minutes and tried restarting and the battery was completely dead again. (no dome light, bells or anything when opening the door). Since then, he has tried putting a different battery in it and we get the same results. When we got home we did a google search and found several others that this same thing has happened too. Luckily no one has been killed from it but it is extremely scary when your vehicle turns off doing 70 mph. I would also like to inform you that there was no warning whatsoever that the battery was low or there were any electrical complications going on with the vehicle. There is no voltage meter anywhere on the vehicle. No warning lights came on either.
- Rockford, IL, USA
Car just stopped running we were able to coast to a stop on a 6 lane hwy going around St paul. I have written on here before telling of what happened.and how Chevrolet said its not a problem with your car. So I called back today and said I see its your problem now, so what do I do they say we have no fix yet, but take it in and let them see whats wrong. First its out of warrt. So I ll be paying for something I am sure ! second why recall if you cant fix it "??" scare you into buying a new one. Someone must have put some heat on them I was thinking it was you good job now get them to fix it'.
- Oshkosh, WI, USA
The contact owns a 2010 Chevrolet Impala. The contact stated that when starting the vehicle, there was an abnormal noise and when the engine was off. The vehicle was taken to a dealer where it was diagnosed that the electrical actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000.
- Montgomery , AL, USA
After parking the vehicle, I am unable to remove the key or turn the vehicle off so I cannot remove the key from the ignition. I found out that the wiring harness in the shifter had become worn and needed to be replaced. I replaced the harness and again not 1 year later I am having the same problem. I sent Chevy an email and I am waiting for a reply.
- Elk Grove, CA, USA
Loss of power, service stabilitrac, service traction control started flashing...the car lost all power, shifted extremely hard and would only go about 5 to 10 miles per hour. I was on a main road with a lot of traffic when this happened, extremely dangerous situation. I took the vehicle to the GM dealer the first day, they could not find the code and the car ran fine on my way home from work. The next morning it did it again, took it back to the dealer and they had to replace the throttle body which costs almost $700. That was in February, I am now 400 miles from home and it is doing the exact same thing again....going to call a dealer today and hopefully it will be taken care of at no cost. I called GM about this issue and their response was that there is no recall on this VIN# at this time, yet I know there are recalls out due to the throttle body.
- North Salem, IN, USA
- Sweetwater, TN, USA