The contact owns a 2010 Chevrolet Impala. The contact stated that after parking the vehicle, he was unable to remove the key or turn the vehicle off. He eventually disconnected the battery. The vehicle was taken to a dealer for diagnosis and the contact was informed that wiring in the shifter had become worn and would need to be replaced. The vehicle was repaired. The manufacturer was notified but offered no assistance. The failure and current mileage was 47,000.

- Strong Heights, MI, USA

Purchased by Chevy 2010 Impala on January 25th of this year and just last night (March 18th around 715pm) on my way home from work just as I was speeding up after getting on the 405 in wa. My check engine light came on, the service stabilitytrac came on, check engine light and there was this other light what looked like to be a picture of the car swerving on ice also came on. My car slowed down, but never cut off. My get up on my car wasn't what it normally it. I was able to make it home from work, but I thought it was weird that my car started to do that. I purchased this car with only a little over 40K miles on it. I checked the owners manual and there is nothing in there about a "service stabilitytrac". I immediately send 2 emails to the gentleman that I work with at the local dealership that I got my car from. It was after hours when I sent the emails, so I have yet to get a response. This morning though, my check engine light was the only thing that came one this morning. I went ahead and drove into work which is about 25miles away from my home and the check engine light stayed on, but yet the other 2 didn't ever come on and there was no problem with accelerating. This is my first ever newer car and I love love love Impala's, but I have been reading all the other posts and it concerns me because I'm not rich nor do I have the money or time to fix a problem that wasn't created by me. It's very disappointing to know that with all these postings that GM hasn't stepped in and fixed this problem nor come up with a proactive solution for their customers.

- Milwaukee, WI, USA

My key is stuck in the ignition and will not turn back to the off position so I can get the key out. I have to disconnect my battery to keep the battery from draining completely when not in use and reconnect my battery when I need to drive my car, and I cannot lock my car because of this. I feel this is a safety issue because I could get injured while connecting or disconnecting my battery and I cannot secure my car. The passenger air bag indicator is on. It was not on when I purchased this used car but it came on at approximately 70,000 miles. My rear defroster barely works. The speedometer sticks at zero then starts working for a few tenths of a mile then goes back to zero again. I have to guess what speed I am going. The speedometer started malfunctioning at about 68,000 miles. Chevrolet refuses to repair any of the above at their expense. Stating there is no recall on this vehicle. I have seen numerous complaints about the key getting stuck in the ignition on many models of Chevrolet vehicles on the internet. Why isn't there a recall on these issues?

- Lapeer, MI, USA

While traveling away from home I parked my car and the key is stuck in the ignition. This is a safety hazard due to I had to leave the keys in the car. The next morning the car would not start due to the battery being drained because the key was not in the off position. Therefore I had to be troubled with finding jumper cables while away from home or be towed to the nearest Chevrolet dealer (whom I might add did not have a technician that could fix it on a Saturday morning). I called another Chevrolet dealer in another county close by and their service department is closed on Saturday. So therefore I have had to either leave my vehicle running, loosen the battery cables or be close by to another vehicle that can give me a jump. (more inconvenience and safety hazards for a female) I notice while researching the problem online that this problem has occurred on the Impala since the year 2000. It is now 2013 and the problem has not been recalled or improved over the years. I feel this not only is an inconvenience to me (your customer) but also is a safety feature that has failed to exceed my expectations of driving a Chevrolet vehicle. I expect and hope that my inconvenience can have an impact on Chevrolet to not only take care of my problem but correct the situation and recall the problem so other individuals will not experience this turmoil. Research also reflected that the cost to me, the owner would be about $600 or more to fix the problem. Right now I am still with the key stuck in the ignition. (more inconvenience of being a Chevy customer) I suppose I will expect a check in the mail to cover the expenses this has caused to me (your customer). Also a Ford dealer has stated they can fix the problem. I see something wrong with that picture. Bumper to bumper warranty has expired..... thank you for your attention to this inconvenience.

- Waverly, TN, USA