10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
58,015 miles

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« Read the previous 20 complaints

problem #31

Oct 132014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact did not experience a failure.

- Gardenia, CA, USA

problem #30

Aug 012013

Impala

  • 46,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated when making a turn, the ABS and the traction warning lights illuminated. The contact also stated that the vehicle hesitated to start. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was included in NHTSA campaign number: 14V355000 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.

- Chicago, IL, USA

problem #29

Oct 082014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was unavailable. The dealer stated that they were receiving limited parts and that the contact may be placed on a waiting list. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- New Haven, WV, USA

problem #28

Aug 052013

Impala 6-cyl

  • miles
I received a recall notice in August, 2014 on my car. It is now Oct, and when I call anyone, I only get told that the parts are not yet available. This means that it has been 2 months since the notice, and GM has know for over a year about this defect. It doesn't seem that they are very interested in getting this defect corrected. The parts needed for this are not difficult to make or install nor are they expensive. What is the hold-up" do additional people have to die while they dawdle? doesn't the highway safety commission have the responsibility to get these repairs done in a timely manner, or are they as ineffective as other government agencies"

- Brigham City , UT, USA

problem #27

Oct 032014

Impala 6-cyl

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 12/09/14 updated 06/1/2015

- Wrights Town, NJ, USA

problem #26

Aug 252014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was not available for months. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.

- Sparta, WI, USA

problem #25

Sep 302014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Orlando, FL, USA

problem #24

Aug 012014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

- Boyce, VA, USA

problem #23

Nov 012011

Impala

  • 17,000 miles
I purchased this car new and it has been recalled for the ignition key problem that was a problem on 2000 year GM cars ten years and was brand new and not fixed! I am still waiting for parts!

- Anderson, SC, USA

problem #22

Sep 092014

Impala

  • 91,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that the vehicle made an abnormal noise upon turning the key in the ignition on several occasions. The contact turned off the vehicle and when attempting to restart it, the vehicle stalled. The vehicle was towed to the authorized dealer. The contact was waiting for the diagnosis. The contact was made aware that the vehicle was included in recall NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The vehicle was not repaired. The approximate failure mileage was 91,000.

- Petersburg, VA, USA

problem #21

Aug 042014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a notification for NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available for months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.

- Canandaigua, NY, USA

problem #20

Sep 102014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system). The contact stated that the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Washington, DC, USA

problem #19

Sep 052014

Impala

  • 42,000 miles
I was going down interstate 86 at 65 miles an hour when ignition just shut off, had my 4 year old granddaughter in car. I notified my dealer who then told me to contact elm Chevrolet in elmira. I did talked to "[xxx]" who notified me that parts were not available yet. I then called the 800 number and was treated the most rudely I have ever been treated. I have only been using the key alone. Then today I was pulling out of wal-mart parking lot into traffic, when the same thing happened. 'the rep on the 800 number told me "don't use the key" to which I responded that I didn't know how to hot wire a car. This car is dangerous, not only will I have to drive 20 miles on a highway to have it fixed, but do not know when it can be fixed. I plan on leaving NY for Florida in 3 weeks for the winter and am scared to death to drive this car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Waverly, NY, USA

problem #18

Sep 042014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a notification for recall NHTSA campaign 14V355000 (electrical system). However, the parts needed were not available. The dealer was contacted and stated that it was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the delay who was unable to specify when the parts would become available. The contact had not experienced a failure. Updated 10/22/2014

- Cumberland, KY, USA

problem #17

Sep 022014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The dealer was uncertain of when the part would become available. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #16

Sep 022014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was not available. The dealer did not know when the part would become available to service the vehicle for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Shelton , CT, USA

problem #15

Jul 042014

Impala

  • 42,000 miles
The contact owns a 2011 Chevrolet Impala. While driving 65 mph, the entire instrument panel illuminated and the vehicle stalled. The failure occurred twice. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

- Baton Rouge, LA, USA

problem #14

Aug 222014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Radcliff , KY, USA

problem #13

Mar 102014

Impala

  • 85,000 miles
The contact owns a 2011 Chevrolet Impala. While driving 50 mph, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Holmstead, FL, USA

problem #12

Aug 172014

Impala

  • miles
The motor for the air conditioning sprocket became worn and it keeps on skipping on the track.it sends amperage back to the control circuit.it throws out my computer in the car.I get all kinds of malfunctions.this can become very dangerous.

- Baltimore, MD, USA

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