10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 73,676 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving 60-70 miles per hour on the interstate and the engine began to lose power. After a couple of minutes the engine got a sudden boost of power. I was told it is the sensor on the gas pedal that is effecting the engine power and it is not covered by power 100,000 mile warranty.
- Montgomery , AL, USA
After I purchased this vehicle this summer I noticed that the engine wouldn't accelerate when pulling out in front of traffic plus I had to really press hard on the gas pedal to get power on small inclines. Took it to a dealership and of course they couldn't find anything wrong with it. It seems that if the engine light isn't on they don't have a clue. So I took the mechanic for a little drive and he still couldn't feel anything wrong or hear the slight squeak in the gas pedal but finally told me about the sensors in the pedal and that he would lube it. After he lubed the accelerator the vehicle ran great for awhile and now it is starting again and the gas pedals squeak is more noticeable when depressing it. The thing is my full warranty has now expired and I doubt that Chevy would cover any costs. Another thing is the headrests in the back seat are way too big. You practically have to dislocate your shoulder to see out the back window when backing up; this is a real safety issue for vision. They need to have a recall to replace the whole bench and get rid of these high headrests!
- Littleton, ME, USA
I have 42,000 on my 2011 Chevy Impala and the service traction control and then reduce engine power as well as the check engine light came one. I have read it is the throttle body and not covered under the extended warranty, but numerous people are having the same problem with the same exact thing and no recall or any kind of care is coming from GM.... and those of us that are still paying for our cars are getting the short end of the stick...
- Bay City , TX, USA
The contact owns a 2011 Chevrolet Impala. The contact was driving down an incline approximately 60 mph with the cruise control activated, then suddenly the vehicle began to drift up to 65 mph. The vehicle came to a stop upon engaging the brakes and resumed as normal. The authorized dealer was notified and they informed the contact that the vehicle was functioning as designed. The manufacturer was not made aware of the problem. The approximate failure mileage was 33,000. The VIN was unavailable...updated 09-26-12 the consumer stated the cruise control fails when going down hills. Updated 10/01/2012
- Roanoke, VA, USA
My first issue was with the center head restraint in the back which totally blocks vision using the rear view mirror. I asked the dealer to remove it and I was told they could not. Backing up is impossible except with the side mirrors and traffic immediately behind is blocked when driving. This is a serious safety hazard. There have been many complaints but GM refuses to issue a recall to adjust these headrests. Also, I live in the tn mountains and the cruise control completely disengages when going downhill. The dealership told me "this was normal and all new cars did this to save gas"! I'm not that much of an idiot! cruise control is set to maintain speed.... period! please.... can you help?
- Lafollette, TN, USA
- Marion, VA, USA