10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 54,441 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Chevrolet Impala. The contact stated that the electronic stability control warning indicator kept illuminating. While making left turns, the wheels on the vehicle made an abnormal noise and the speed reduced. It was difficult to accelerate each time the failure occurred. The vehicle was taken to the dealer more than twice for various repairs, but the failure recurred. The manufacturer was notified. The approximate failure mileage was 76,000.
- Franklin, AL, USA
The traction and/or suspension causes the car to stall when turning. It is very dangerous because the car does not move and could cause the driver (and passengers) to be in an accident. Once the car gets in motion, it moves at an accelerated speed to catch up to what the normal speed would have been. This happens mainly on city streets as a result of turning. There have also been times the car was unable to be in motion when simply stopping at a stop sign and driving forward.
- Winston Salem, NC, USA
At 47,000miles the ABS warning light came on. I went ahead and replaced the hub wheel. The light went off for about a week. The stabilitytrack warning came on. It goes off. But then when I make a left turn the light comes back on again. I have spent countless hours researching trying to find a solution to no avail. They should issue a recall for this Chevy model.
- Port Richey, FL, USA
Unwanted traction control/ABS activation at low speed. It usually happens from a stop when turning left, but also has occurred at low speed when turning left, when going straight over a bumpy road and also when turning right. The roads are dry. Traction control/ABS activates with a distinct noise and vehicle hesitation. Dash lights/notifications are usually not activated however service traction control has appeared a few times. This is a safety issue especially when making left turns and the vehicle hesitates in the middle of the turn with on-coming traffic. This has been ongoing for one and a half years very intermittently, but has become constant now every time the car is driven. The car has been to the dealer 3 times for 6 days over the last 2 weeks and has not been fixed. I finally drove with a mechanic and easily replicated the problem several times. The car is currently at the dealer for a 4th time (after the mechanic verified that there is a problem). The car is a safety hazard and the problem must be repaired permanently.
- Oradell, NJ, USA
Driving at low speed 40miles or less pull up and stop to make turn and car makes a grinding noise and traction control light comes on. Stalls some before it will pull off. Took to dealership they could not reproduce issue so they stated they couldn't do anything. Left lot and it did it again.
- Huntsville, AL, USA
The contact owns a 2013 Chevrolet Impala. While driving 25 mph, the electronic stability control warning indicator illuminated. While attempting to make a right turn, the front driver's side wheel seized, and the contact's vehicle was rear ended by another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer to be diagnosed, but the mechanic was unable to retrieve a fault code. While test driving the vehicle, the mechanic experienced the failure. The contact was informed that the front driver's side wheel hub assembly, stabilizer bar, the front driver and passenger side tie rods, and brakes should be replaced to mitigate the failure. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- Blytheville, AR, USA
Ever since I bought my car in 2014 the traction control has fired intermittently when making left turns. It stopped for a while, so I didn't pay attention to it. Now recently it has started again and much worse. It now does it when I turn in either direction, going forward or reversing and the traction light will flash on driving straight as well.
- Iowa City, IA, USA
My car makes a grinding sound when I turn left and loses power, also today the service brake assist and the traction lights all came on when I was driving. I have read many things from many people about this certain problem and it is costly to get this fixed and I feel something should be done about this. This could be very dangerous trying to turn into traffic and having your car lose power.
- Harrisburg, PA, USA
The contact owns a 2013 Chevrolet Impala. While accelerating from a stop position, a grinding noise was heard and the vehicle jerked. The ABS, traction control/stabilitrak, and brake assist warning indicators illuminated. Also, a message warning of icy conditions appeared, but the weather was sunny and clear. The contact mentioned that the failure occurred on several occasions. The vehicle was taken to a dealer several times where it was diagnosed with brake and hub bearing failure. The brakes and hub bearings were replaced, but the failure recurred. The manufacturer was made aware of the failures. The approximate failure mileage was 52,000. Updated 08/22/2017
- Belleville, IL, USA
The vehicles traction control light comes on when making slow left turns and the vehicles front wheel seems to lock up it almost feels like having run over something.it seems to happen when turning left after having been at a standstill.this was the second or third time it has happened in two weeks.
- Albuquerque, NM, USA
When making left turns the ESC light flashes and makes a grinding noise and or warnings display to service brake, stability trak control.
- Laurel, MD, USA
When making a sharp left or right turn the one wheel would make a popping or grinding noise. Had 37000 M7les on car. Took it to dealer 3 times before the instrument panel indicated traction control problem. They replacd both speed control harnesses. Cost $750. Tech stated I may get money back should there be a recall. To this date no recall.
- Cypress, CA, USA
After reversing, then when accelerating out to make a left turn, my car makes a grinding noise, I can feel it in my accelerator and I lose power, my traction control light goes on, sometimes my brake assist, ABS, and stabiltrak lights come on too... if I back off and try again I can then accelerate out and proceed as normal, happens intermittently, hard to duplicate, makes me feel unsafe if I need to accelerate out of a turn then I will not have the ability to do so. I want to take it in to see if it needs a repair, but by reading forums, many many people have had this same problem with the Chevy Impala and have paid hundreds of dollars to get different things fixed, and it doesn't solve the issue. Started 3 weeks ago, and has happened many time in that 3 weeks. My car has about 85,000 miles on it. I use to love my Impala, now just want to get rid of it.
- Springfield, OR, USA
This is the second time this has happened in a year. The first time I was driving and the car just slowed down with service stabilitrak popping up on the dash. Took it to the dealership and had to pay 900 out of pocket to fix. Now just happened again this morning Jan 6, 2017. Called Chevrolet corporate office and they said this is something I will have to continue to pay for out of pocket. This needs to be a recall.
- Winston Salem, NC, USA
The ABS, traction control, brake assist and stabilititrak warning lights come on intermittently while driving. A grinding noise can be heard coming from the front-left wheel. This usually occurs while accelerating from a dead stop or making left turns from a dead stop. I have gotten both hubs replaced and it still is happening.
- Virginia Beach, VA, USA
While drving at any speed the stability control system activated resulting in reduced power, left side noise from wheel and rumbling in the brake pedal. Took it to my local Chevy shop and paid over 500 dollars to replace "gyro". couple of weeks later had the same problem. Returned to the dealership and was told that my alternator was bad. Had it checked out and the alternator has no problems or codes when it was checked. The only codes that shows point to the stability control system!!!. fustrated with Chevy do to lack of concern. Considering the lemon law as a means of fixing the problem. This is my last Chevy product!!!!!!
- Tampa, FL, USA
Bought my 2013 Impala used but around 25000 miles started getting issues with turning left and accelerating. The traction control will engage and cause the car to hesitate. Big issue when trying to cross in front of oncoming traffic. Had into the dealer many times but they do not seem to know what the issue is. Twice I have had all the lights go off and power reduced while on the interstate. They have replaced the computer twice for that one. This might be my last Chevy. 3/36 warranty is a joke anymore!
- Normal, IL, USA
The ABS traction control, brake assist and stability control warning light coming on intermittently while driving & making a left turn a grinding & slippage noise can be notice(very unsafe to drive). Had it checked and code reading left front hub, had both hubs replaced and still have problem! looks like many owners have the same problem, should be on a recall!
- Oakdale, MN, USA
The ABS, traction control, brake assist and stabilitrak warning lights come on intermittently while driving. A grinding noise can be heard coming from the front-left wheel. This usually occurs while accelerating from a dead stop or making left turns from a dead stop. I have gotten both hubs replaced and it still is happening.
- Clinton, MD, USA
- Harrodsburg, KY, USA