10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
39,508 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #43

Dec 072018

Impala

  • 50,000 miles
I was driving and I pressed on the brakes the cars starts jerking and it felt and sounded like it was dragging something or scrapping the ground. The ABS light comes on and the stability light pops on. I'm out in the middle of the road doing a left or a right turn when this occurs and the car basically stalls for a minute and won't move then all of a sudden jerks really hard and starts moving again. This occurs on the city street and the highway when exiting or changing lanes.

- Milwaukee, WI, USA

problem #42

Feb 062019

Impala

  • 96,000 miles
It has a few different problems. The first being a trunk seal that was already recalled, yet my “fixed” seal wasn’T even fixed and my trunk is still taking on water when it rains. The other problem started a week ago. My ABS light came on while driving and the traction control light and neither will go off. Today while driving my car felt like it was losing power all of a sudden and a dinger went off and the brake assist light came on as well as 2 parking break lights. Both times the lights come on I was driving. None of the lights will go off, and now it’'s dinging for a minute or more just because of the warning light.

- Girard, KS, USA

problem #41

Jun 152016

Impala

  • 25,000 miles
Breaks squeal constantly they are new pads and breaks can find any problems have taken it to several auto shops and dealerships and as about any recall issues it seems as if they are locked up I can not take it through a drive through car wash it will not go up on the rollers the back brakes are like they have locked or I have the emergency brake on and in reverse is when they are dragging this is the first complaint that I have found that is the same issue as mine I have called Chevrolet they never mentioned anything about complaints or issues

- Athen, TN, USA

problem #40

Nov 162018

Impala

  • 68,630 miles
Master cyl and booster failure while in motion

- Effingham, IL, USA

problem #39

Dec 092018

Impala

  • 55,000 miles
The contact owns a 2014 Chevrolet Impala. While driving 5 mph, the ABS, traction control, and power steering warning indicators illuminated and the steering failed. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

- Cottage Grove, MN, USA

problem #38

Nov 062018

Impala

  • 128,000 miles
When making turns, left turns especially, the car hesitates and makes a grinding noise. It feels like it loses power, and will not move, which is very scary and dangerous in the middle of rush hour traffic in a busy city. Sometimes the stabilyzer and/or traction control lights come one during these episodes. This is the 3rd time I have had to have my car serviced for the exact same problem. I am a single divorced [xxx] woman, I do not have the time away from work or the money to continue to spend on repairs that I have no choice or control over. Please recall this problem. I have read hundreds of complaints about the same thing online when I researched my problem. Recall !!! or do we have to get killed before you the manufacturer does that? parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rosenberg, TX, USA

problem #37

Nov 022018

Impala

  • 40,000 miles
While driving around 7:30am on Nov 2nd, the vehicle power steering and ABS stopped working and warning lights began to go off. I was traveling at 70mph on a wet highway. Steering became very difficult. I got off at the very next exit.

- Ypsilanti, MI, USA

problem #36

Sep 172018

Impala

  • 74,000 miles
The contact owns a 2014 Chevrolet Impala. While making a left turn at a low speed, a grinding sound was heard coming from the engine compartment. In addition, the brake assist, traction control, stability control, and ABS warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 74,000.

- Pittsburg, PA, USA

problem #35

Mar 062018

Impala

  • 25 miles
Having problems with my car when I do a turn in sterring wheel it makes a craking sound I hve changed brakes and other part in order to fix but did not solve the problem, also I braked hard once and the brakes locked and stayed that way I had to get vehicle towed because of this issue and this happen before new brakes, also when I turn all the light turn os as for brakes turning and other things.

- Houston, TX, USA

problem #34

Aug 222018

Impala

  • 34,323 miles
After backing out of my driveway, the warning lights stating service stabilitrak, brake assist & traction control. Also, ABS light stays on and when initiating brakes, brake pedal vibrates and makes a vibrating noise. While I was driving to my appt, the message kept flashing over and over. Same problem 6/15/18 & had front hub & bearing assembly replaced. Ok until 8/22/18.

- Youngstown, OH, USA

problem #33

Aug 012018

Impala

  • 64,000 miles
I get intermittent service stabilitrack, service brake assist, service traction control notifications where my odometer reading is as well as ABS and electronic stabilitycontrol illuminations almost immediately after shifting my vehicle into drive and turning and it is during motion. Also there is grinding and hard and difficult braking during these illuminations...

- Great Mills, MD, USA

problem #32

Jun 132018

Impala

  • 65,495 miles
The contact owns a 2014 Chevrolet Impala. While driving at low speeds and depressing the brake pedal, the vehicle hesitated to slow down and the steering wheel became difficult to steer. In addition, the ABS, power steering, and stabilitrak system indicators illuminated. The vehicle was taken to winegardner motor company (22675 Washington St, leonardtown, md 20650, (240) 256-3959) where they informed the contact that the vehicle was serviced in 2014 per NHTSA campaign number: 14V450000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was aware of the failure. The failure mileage was 65,495.

- Hollywood, MD, USA

problem #31

Jun 082018

Impala

  • miles
Had a brake inspection one week prior to brakes failing while driving, pedal was soft all the way to the floor while hear air compression noise. No warning lights or alerts.

- Roseville, MI, USA

problem #30

Jun 102018

Impala

  • 85,000 miles
While driving on a rural road approaching a sharp curve my vehicle's control panel began to display service power steering drive with care and service stabilitrack messages respectively; immediately thereafter I began to experience difficulty with steering.

- Glasgow, KY, USA

problem #29

May 282018

Impala

  • 94,000 miles
When I start my car my epb is stuck to my rotors and will not disengage while driving or when I apply the brake. I am in fear that my brakes will catch fire from the fiction. The recall that was on this issue, when my VIN was checked it said my car wasn't affected by this but clearly it is. The recall said the dealer needs to update the electronic parking brake software but they will not do it because my car has a salvage title. Also my car won't go over 50mph because the brakes are engaged and wont release

- Houston, TX, USA

problem #28

Mar 102018

Impala

  • 65,000 miles
I was driving on the interstate at approx 70 mph when the power steering quit working. Two warning messages came on stating that the "power steering needed to be serviced", the "stabilitrack needed to be serviced" and the ABS warning light came on. The car became difficult to steer. I had my son and a neighbor's child in the car with me. It was not a safe condition.

- Mint Hill, NC, USA

problem #27

Feb 282018

Impala

  • 60,000 miles
Electrical failures. I experienced a failure in my stabilitrak, power steering and ABS system on my 2014 Chevy Impala 2lt. This caused my vehicle to lose power steering, and ABS brake control, which while driving on a rainy surface (in MA today 3/2 the weather was insane) was not reassuring. I have read numerous reports of other people experiencing this issue as well. Chevy seems to have are recall open for power steering, but my VIN supposedly is not impacted despite me having a power steering failure. Many, many electrical issues with this car have been reported, and yet Chevy does nothing to correct this clear safety concern. Thankfully the power steering system only partially reduced itself, and didn't completely fail or else who knows what would have happened. Very dangerous and disappointing that nothing is being done to protect people.

- Worcester, MA, USA

problem #26

Feb 192018

Impala

  • 37,000 miles
While driving, the power steering, ABS and stabiitrak all became nonfunctional and the problem has persisted for about a week following the onset. This occurred while driving in a straight line, with no turning involved.

- Mount Pleasant, MI, USA

problem #25

Nov 252017

Impala

  • 85,000 miles
My Impala 2014 was making a loud noise from, the rear of the vehicle as if it was the muffler. The noise could only be heard while I was inside the vehicle. I had my wife stand outside while I drove the vehicle down our street and the loud noise could not be heard outside of the vehicle. We could hear the noise once the vehicle reached 20 mph. After getting the muffler checked we found out the muffler was in good condition., but shortly after the Impala started making the loud noise we made a left turn at a signal light and the ABS, power steering, and stablitrak service lights came on the dashboard. The power steering has gotten increasingly worse since the service light came on.

- Dubach, LA, USA

problem #24

Sep 242017

Impala

  • miles
Parking brake will automaticly partially engage with no indication causing pads and wheel cylinder to heat up causing damage to wheel cylinder, rotor dis, brake pads

- Baton Rouge, LA, USA

Read the next 20 complaints »