10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 59,466 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 55 MPH, the vehicle lost power steering assist without warning. The contact used excessive force to steer the vehicle to the side of the highway. The vehicle was then towed to a dealer where the vehicle was diagnosed and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed her that the vehicle was previously repaired under NHTSA Campaign Number: 14V450000 (Steering) prior to her owning the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown. The VIN was not available.
- Decatur, GA, USA
The contact owns a 2014 Chevrolet Impala. The contact stated that while reversing, the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure reoccurred increasingly while driving the following day. The message "Service Power Steering" was displayed. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was towed to the dealer where the steering position sensor was recalibrated; however, the failure persisted. The dealer diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as an unknown recall repair had previously been completed on the vehicle. The failure mileage was approximately 120,000.
- Perris, CA, USA
Power steering issue.. was a recall with this model vehicle back in 2014.. car has electrical power steering and its affecting my steering on my car
- Jackson, TN, USA
The contact owns a 2014 Chevrolet Impala. The contact stated while in a parking lot and reversing the vehicle lost power steering functionality. There were no warning lights illuminated. The contact was able to drive home safely. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
- Gary, IN, USA
The contact owns a 2014 Chevrolet Impala. The contact stated while driving approximately 55 MPH, the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.
- East Saint Louis, IL, USA
While driving on straight paved road, service steering system light came on and lost power steering assist. Was able to get home with a lot of effort.
- Cedar Rapids, IA, USA
While driving, I lost steering. My stabilitrac sensor came in. I had OnStar run a diagnostic in the car and they confirmed it was the stabilitrac.
- Cleveland, OH, USA
The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle in the driveway the message "power steering failure" had suddenly displayed and the steering wheel became very difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V450000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 170,000.
- Beaumont, TX, USA
I've gotten my stabiltrac serviced and it came back
- Claymont, DE, USA
Power steering
- Indiana, IN, USA
The contact owns a 2014 Chevrolet Impala. The contact stated while moving from being stopped at a traffic light, the vehicle shuddered and stalled while making a turn at an intersection. The contact stated that a message stating -??Power Steering failure/Steer with Caution-?? was displayed on the instrument panel. The vehicle was restarted and driven back to the residence. The contact stated that the failure was intermittent. The vehicle was taken to an automotive store to be diagnosed; however, the mechanic was unable to retrieve a diagnostic trouble code. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.
- Mabelvale, AR, USA
While driving 45 mph, my car jerked and several lights came on in my dashboard including the light with the little wrench ??"?. In my dashboard, it displayed the message to check stabili track and steering power system and to drive with care. My car then started loosing power to accelerate. I had my vehicle towed to the dealership the next day and they stated that they cleared the codes but didn-??t tell me what the codes were and they kept my vehicle for 5 days and said they couldn-??t get the vehicle to act up. Now this issue has happened again and a message in my dashboard is saying to check the power steering and drive with care. I had no warning signs prior to this issue.
- Waco, TX, USA
The service power steering came in on the dash, also along with service stabiltrak and the abs light heard these are common and play together, mainly the service power steering which caused the vehicle to be become almost impossible to steer I heard there where recalls on this same situation as it is a huge safety concern. It makes it very dangerous in highway or roads as it is very hard to steer
- Boyd, WI, USA
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 35 MPH, the service power steering message appeared on the instrument panel. After the warning light appeared, the contact had to use excessive force to drive the vehicle home. The contact called both the dealer and the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V450000 (Steering). The vehicle was not yet repaired. The failure mileage was approximately 135,000.
- Bay City, MI, USA
Power steering failure
- Troy , MO, USA
Power steering went mostly out while on the interstate. Stabilitrack and Power steering warnings came on. It provides only about 10% assistance now. I must now provide effort to recover from a turn. I understand a recall came out for this model year for this type of issue but I didn't get one. I am the original owner.
- Delran, NJ, USA
I was about 5 minutes from home when all of a sudden warning lights started flashing on the dash board ( photos provided) The vehicle became hard to steer and control. Thankfully it was pretty much a straight highway until I had to make a left and 2 right turn to get to my house. It was as I had to fight with the steering wheel. Thank God! I was so close to home!! I don't even want to think what could have happened if I was on the interstate or a highway with lots of curves. I parked the car in the garage and it haven't been moved since. I called GM repair shops but they want to charge an arm and a leg just to tow it to the repair shop and another charge just to look at it. I called the vehicle hotline and they couldn't help me because there is no recall on my vehicle. My car has been parked in my garage for over 6 months now because I can't drive it.
- Batesville, MS, USA
While driving, the ABS light and stablilitrak lights came on and the steering became harder than normal. Warnings on the dash advised that there is a problem with the stabilitrak and to service the power steering.
- Athens, AL, USA
The car electrical goes haywire. All these alerts and pop up come on ABS lights. Stabillatrac. No power steering. Looked up issue it has something with a bad sensor in bumper. Very dangerous
- Alsip, IL, USA
- Albany, IN, USA