10.0
really awful- Crashes / Fires:
- 19 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 100,279 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering failure while driving on the highway. I pulled over and turned the car off. It scared me. I turned the car on after awhile and it worked just fine. That was 2 weeks ago and now it does it 1 TO4 times while iam driving. They said it would cost $500 at my auto shop.. I cant afford that. And my passenger side window wont work. The steering going out is a safety issue for my family. I have 3 kids and I don't like when they are in this car. I paid $16,000 for this car. I think I got ripped off. I believe GM should recall this everyone seams to have the same problem.
- Omaha, NE, USA
Worn intermediate steering shaft causing uneven front tire wear, the car not tracking straight (car would track to the left requiring constant steering correction to the right), and a rattling noise would be heard driving over rough roads. The car dealership replaced the intermediate steering shaft to fix the problem. The dealership kept the old part. Loss of steering could have occurred if this part had failed.
- Fulton, MO, USA
Purchased 2007 Malibu lt used with 29,097 miles with remainder of factory warranty and extended warranty after that. Soon after purchase a popping clunking noise became apparent in the steering mostly when turning either direction. Put off by dealer until factory warranty void then was told that steering gear in rack & pinion defective ( this was at 42,509 miles) they then replaced the whole rack and pinion assy. No noise for 3800 miles then right back to where we started. Finally received appointment for dealer repair shop at 47,096 miles. Car was inspected and we were told that intermediate shaft is making the noise but it "is not a safety concern and we should be fine driving the vehicle" I specifically asked the service desk at the dealer if there might be a safety recall or service bulletin and was told that there were none. Your web site shows service bulletin #060232007 that directly pertains to this problem, and also complaint # 10257971 that is precisely what our problem is. This noises we contend with are not some little wimpy things that you can only hear with the windows up, but loud enough for persons standing on the sidewalk or driveway to hear plainly my wife and I are both disabled and we are almost afraid to go anywhere in the vehicle for fear of a breakdown, not to mention anybody riding with us. I was told by the dealer that we would have to pay (again) for more repair to the steering, but that it was an ongoing engineering problem that GM has had for years, and they couldn't (or wouldn't?) guarantee that it (the problem ) wouldn't crop up again later. We would just like to spread the word to other GM owners.
- Eucha, OK, USA
In January of 2009 I purchased a used 2007 Malibu from a dealer. I can't remember how many miles were on it then, but, it was under 28,000 miles. At the end of may of 2009 my power steering failed suddenly while pulling into a parking space. I almost hit the car in the next space. After getting back in the car everything was fine for 2 days when it failed again while driving through a turn around, clicking off then on within seconds. I almost hit the car next to me. It is now September 2009. Only 4 months after taking it in to a dealership to have it fixed (fixed May 22nd, 2009 / mileage at the time was 31,086), my power steering is failing again. September 18th, pulling into the parking lot at my job the power steering failed and on the 19th, again, on my way to work on a straight away my car started beeping at me and "power steering" flashed on my display. I have 35,200 miles on my car now and the warranty ends at 36,000. Will I have to replace my power steering unit every 4 to 5 months and hope I don't get into an accident?
- Redford Twp, MI, USA
The contact owns a 2007 Chevrolet Malibu. The contact started the vehicle and noticed that the power steering did not function properly which made it difficult to control the steering wheel. The vehicle has not been diagnosed by the dealer. The VIN was not available. The current and failure mileages were 40,000.
- Santa Maria, CA, USA
The contact owns a 2007 Chevrolet Malibu. In 2008, the contact heard a clunking noise whenever she turned the vehicle left or right. The vehicle was taken in for service and the strut was replaced. The noise returned and the contact took the vehicle back to the repair shop. She was informed that the failure was not that severe to have to replace the strut again. Currently, the noise still persists occasionally. The failure mileage was 61,000. Updated 09/01/09. The consumer stated there was a noise coming from the steering when turning from a stop. Updated 09/03/09.
- Minden, LA, USA
Bought the car in 2007. No known cause of this problem. Electronic steering goes out. Steering wheel starts to shake, and jerks back and forth. It causes me to weave from side to side. The car sometimes steers fine, then out of the blue, it acts up again. This is a very dangerous problem. I have found that this is a widespread concern.
- St Petersburg, FL, USA
-the contact owns a 2007 Chevrolet Malibu. The dealer had to replace the rack and check alignment and adjust the toe because the power steering rack assembly was grinding. The contact wanted other Malibu owners to know what happen to her vehicle. The failure mileage was 46,000
- Merrillville, IN, USA
I bought the car in December 2007, within 30 days, I took it in for a clunking noise in the steering, when going over bumps @ low speed. Also clunks when turning wheel sharply. Over a course of 11 months, I took the car in for the same problem 4 times! they replaced steering shafts, columns, lubed, re-aligned, the works! and every time, within 3000 miles, the noise is back. This all started when it was under warranty and continued through past my warranty. I have the extended warranty, but it's a $100 deductible. Everytime I took it after the "free" warranty was up(3 times) I've had to fight with the dealership on having my deductible covered. The service department manager told me it was a common problem with these cars(the steering)and there isn't much they can do about it. I've been all over the internet, only to find out there are alot of the same exact complaints. Is this something I have to deal with" it definitely makes me not want to buy GM products. If they are aware of this problem, why can't it be fixed?"
- Flint, MI, USA
Intermediate shaft went out.
- Marion, SC, USA
Car was being driven regularly. The failure has progressed everyday for about a month. I took it to the shop yesterday to find out that the problem is the drive shaft and bearings on the tire. The car is being repaired, at 40,000 miles. This is a 2007 vehicle!
- Homewood, IL, USA
The contact owns a 2007 Chevrolet Malibu lt. While driving 20 mph, the steering wheel locked. The failure is intermittent and has occurred on several occasions. The most recent failure occurred in the middle of an intersection. The vehicle was taken to two dealers and both were unable to duplicate the failure. The manufacturer advised the contact to keep taking the vehicle to the dealer until the failure can be diagnosed. The current mileage was 19,415 and failure mileage was 14,000. Updated 11/1/07
- Rome , NY, USA
- Silver Spring, MD, USA