10.0
really awful- Crashes / Fires:
- 19 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 101,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Loss of power steering. Steering wheel vibrates
- Oak Forest, IL, USA
The contact owns a 2007 Chevrolet Malibu. The contact stated that the vehicle was serviced per NHTSA campaign number: 15V064000 (steering), but the remedy failed to repair the vehicle. After the repair, the steering wheel inadvertently moved on its own. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
- Corona, CA, USA
2007 Chevrolet Malibu. Consumer writes in regards to steering column safety recall. Consumer is seeking reimbursement for repairs made to vehicle related to an expired safety recall. The consumer stated the manufacturer notified, but did not offer any assistance.
- Englewood, NJ, USA
The intermediate steering column - right under the steering wheel -makes a loud poppoing and banging noise when the brakes are applied and when the steering wheel is turned. Very noticeable when turning up a driveway and hittting the driveway bump.
- Lancaster, NY, USA
While driving in normal conditions, electric steering assist goes out making it difficult to control the vehicle. If it happens while in a corner it could result in a collision.
- Tacoma, WA, USA
The contact owns a 2007 Chevrolet Malibu. The contact stated that the eps warning indicator illuminated. The steering wheel had become tight while the vehicle was in operation and while turning in either direction. The manufacturer and the dealer (jim hoffpauir Chevrolet Buick Cadillac, 802 N key ave, lampasas, tx 76550, (512) 556-6285) indicated that the vehicle was excluded from NHTSA campaign number: 15V064000 (steering). The dealer diagnosed that the torque sensor needed to be replaced. The approximate failure mileage was 150,000.
- Kempner, TX, USA
GM "special warranty" coverage (but not a recall), 15356. Received documentation attesting to the identified problem. Document advises not to take to dealer unless symptoms manifest themselves as outlined in document. Now, symptoms are clearly evident; electronic power steering has failed. GM refuses to cover repair because the "special coverage" time limit has elapsed. Unsatisfactory. A recognized manufacturing defect deserves to be repaired at the expense of the manufacturer, not shuffled off to alternative descriptive language (special coverage) which allows them to abrogate their responsibilities under an artificial time limit. Car is unsafe to drive, therefore a liability. GM is deliberately shirking their maintenance and fiduciary responsibilities and allowing for acknowledged defective cars to continue to be operated on roads in North America. As the opening line of my "recall" letter professes: Your satisfaction is very important to us. My reply: My satisfaction is conditional on operating a vehicle that is safe to use; acknowledged safety defects that go unrepaired seriously erode this owner satisfaction as such.
- Palgrave, NY, USA
My 2007 Chevy Malibu was on the highway yesterday, and all of a sudden the chime starting going off and the power steering locked up, as well as the brakes. This was a very scary experience for me, especially because I was going around a corner when this happened and I was at risk of losing my life due to the power steering cutting out randomly. I think they should look into this more as the Malibu has always had an issue with random electrical and power steering issues that could cause fatal accidents and injuries. Note* the video was taken about 5 minutes after the incident, the steering wheel was still moving by itself and was cutting in and out.*
- Swift Current, WY, USA
Electric power steering assist stopped working. It rebooted when we turned the engine off and restarted. But it went out again and restarted when turning it back on. I called the dealer and they informed me that the recall ended in 2016. I never received a recall notice to have it fixed. I feel that GM should take responsibility for this hazard. My wife was terrified when it stopped working at 45 miles per hour with no warning.
- Ocean Grove, NJ, USA
Car steering locks and I can't control the car. It's hard to turn and I have to pull over. I turn the car off then turn it on and it will work, but then it will do the same thing. I have almost crashed as I drive a long distance from home to school to work. I called and went to a dealership and they say my VIN isn't covered by the steering control sensor recall that is posted for cars 2006-2007, yet my car is having this same issue and it is very dangerous.
- Fillmore, CA, USA
Power steering goes out constantly while driving and sometimes even when I turn the vehicle on. Contacted GM about the issue because after doing some research, I came across articles where there were recalls on the specific make, model, and year because of the power steering going out. GM personnel said because my VIN number didn't match the factories where the defective parts or what not came from that there wasn't much they could do unless I pay out of pocket to have diagnostics run on it to see if that is the actual problem even though the power steering issue I'm having now is the same exact reason there was a recall in the first place.
- Alamogordo, NM, USA
We recently were driving the car when we lost power steering control. This sounds very familiar to nhsta # 15V06400. Chevrolet said our car is not covered but our mechanic said that the issue in the recall was exactly what the problem was
- Milwaukee, WI, USA
After having a steering shaft and a steering angle sensor replaced under a technical service bulletin in August 28,2015, I now have to replace the same two parts that were previously fixed out of pocket. My car is over 150,000 miles and it has been past the ten year pro-visionary. The two parts that I had replaced in 2015 have a manufacturer warranty of 12 months. My complaint is that I do not want to pay the 1,400 dollars to replace these parts when it is a known fact that this a common issue and has been recalled in the past. There is zero chance the same two parts need replaced just do to wear and tear in just two years.
- York, PA, USA
The contact owns a 2007 Chevrolet Malibu. While operating the vehicle at various speeds, the power steering suddenly malfunctioned and the steering wheel was very difficult to turn. The "power steering" message displayed while the failure occurred. The failure was not diagnosed or repaired. The local dealer (premier Chevrolet of gwena park, ca) was notified of the failure. The manufacturer was not notified. The failure mileage was 151,000.
- Whittier, CA, USA
Electronic power steering failure upon start of the vehicle or while driving. You must turn the vehicle off and restart it to reactivate the power steering. Steering wheel will also move back and forth on its own while the vehicle is stationary such as at a stop sign.
- Helenville, WI, USA
Steering wheel turns by it self, also sitting still, steering wheel shakes back and forth by its self.
- Santiago, MN, USA
The contact owns a 2007 Chevrolet Malibu. On several occasions, while driving various speeds, the steering wheel vibrated and became difficult to maneuver. The contact heard a ding sound and the power steering warning indicator illuminated. The contact called john L sullivan Chevrolet at (916) 782-1243 (located at 350 automall dr, roseville, ca 95661) and was informed that there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact to call NHTSA to file a complaint. The contact was provided a case number. The approximate failure mileage was 100,000.
- Roseville, CA, USA
The contact owns a 2007 Chevrolet Malibu. The contact stated that the steering wheel seized and required more effort to safely operate the vehicle. The check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering pump malfunctioned and needed to be replaced. The dealer was not contacted. The manufacturer was notified of the failure, but did not assist because the VIN was not associated with any recalls. The failure mileage was approximately 91,867.
- Vineland, NJ, USA
When I was driving on a city street getting read to pick up my sibiling from schooli received a notification on the radio display that said power steering off then it was very difficult to turn my wheel and almost got in an accident. This happened nearby an elementary school. The power steering went off right when I was about to make a turn. Also, the air bag for the drivers side has consistently been going off for the past couple of months and I receive alerts through the radio display.
- Las Vegas, NV, USA
- Eagleville, MO, USA