The service ESC light came on, then the power steering light came on. I was in motion at the time about to make a turn. After a few days of the problem being intermittent, my car wouldn't start at all. I tried to start it and nothing. Replaced battery and a engine power reduced light came on. Car still won't start.

- Barberton, OH, USA

The contact owns a 2009 Chevrolet Malibu. When making a turn, the steering failed and the electronic stability control indicator illuminated. The contact was able to gain control of the vehicle. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 140,000.

- Cleveland, OH, USA

My car power steering goes out and comes pack after I turn my car off and on. Sometimes the car won't start and the ABS light and the traction control light is on on the dash and the inside lock and unlock buttons don't work. They will go up and down on their own in the beginning now if I open my door it locks on me. I changed the wheel barring on the front right tire because bell tire said that the sensor was bad and you have to replace the whole thing G. still having issues. I don't feel safe where I work I travel and I don't always work in the best of neighborhoods and I don't want to get my car broken into or robbed. And I surely don't want my power steering to go out again while driving on the high way and me crashing and possibly injuring or killing someone else.

- Wayland, MI, USA

Power steering went out while driving. Could not steer and had to get the vehicle towed home.

- Madison, AL, USA

Approximately 2 months ago my daughter was driving her car and steering became incredibly difficult to steer. Fortunately, she managed to make it home. Took to local mechanic and was told power steering was the reason. He told us to take to local Chevy dealership D/T the fact that there was a special warranty/recall on power steering. Took to local Chevy dealership and confirmed was power steering but stated it was a warranty of 10 year or 150,000. Car has current mileage of 133,000. 10 year was said to be up on 12/13/2018 so refused to fix. Did some research and saw an article about recall from vp of GM. Said in article that they are taking responsibility for safety concern and will fix all the cars that have this problem. Spoke with executive car center at GM and refuse to fix vehicle. Sent numerous letters to vp of safety at GM. (xxxx) with no response. Luckily for my daughter she was on local street when power steering went out and not on highway etc. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dardenne Prairie, MO, USA

The contact owns a 2009 Chevrolet Malibu. While operating the vehicle, the service ESC and power steering warning messages appeared. The cause of the failure was not determined. The manufacturer was notified and did not assist. The local dealer was not notified. The vehicle was not repaired. The failure mileage was 112,000.

- Granite City, IL, USA

Car loss of power, and steering assist, engine stops. May start after a minute.

- Greendale, WI, USA

My power source in car won't work, my cruise control won't work, my power steering went out fist I would just have to restart the car and it would be fine not anymore. Some times my car completely locks up in the middle of driving, my headlights sometimes work and sometimes don't

- Roseville, MI, USA

The contact owns a 2009 Chevrolet Malibu. While driving 75 mph, the power steering failed. Also, the ESC device, power steering, and traction control indicators illuminated. The contact had to use extra strength to steer the vehicle. The contact's parent had to come pick up the contact. The vehicle was not towed. The contact called kelley Chevrolet (5220 value drive, fort wayne, in 46805, (260) 484-5566) and was advised to call GM's customer service line. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 171,000.

- Huntington, IN, USA

2009 Chevy Malibu experienced intermittent power steering failures identical to the problem described in the GM #14116B product safety notice (document id 4006770), which affects some 2009 Chevy Malibu. The issue often occurs when the vehicle it just started, then will go away once the car is restarted after it has warmed up. GM says this safety recall in not applicable to our vehicle's VIN. I have no way to independently verify which torque sensor was installed in this vehicle, and wanted to report this issue.

- Lafayette, CO, USA

Power steering quits without warning. Randomly.... turn the car off and back on it comes back. Sometimes gotta turn it on and off several times before it works. Then driving down the road outta the blue no power steering. It becomes a real fight to keep the car on the road at that point

- Mount Union, PA, USA

The contact owns a 2009 Chevrolet Malibu. While operating the vehicle, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. Also, the traction control, electronic stability control, and service power steering warning indicators illuminated. The vehicle became difficult to stop. Griffin Chevrolet (11100 w. metro auto mall, milwalkee, wi) and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 170,000.

- Milwalkee, WI, USA

My steering wheel wobbles/shakes extremely during stop of vehicle as well as in drive. At one point it said power steering service etc. I came across recall #14V153000, dealers and website says not found on my vehicle. I am wondering why that is since my problems are the same as the ones stated along with the same make, mode and year

- Oklahoma City, OK, USA

Takata recall I have has this issue for about 2weeks now when driving my esp light appears on the dash and the word power steering as well I done took it in for a full diagnostic and by my vehicle being electric nothing can be done due to this issue a few repair shops stated my car has a recall I just want to get this handled correctly because its time consuming please help me out thanks

- Brown Deer, WI, USA

Power steering, along with some other electric problems I am having with this car. I have only had the car for 3 years and already the steering wheel locks up frequently while driving my car on the highways, and traveling through the city. Last night the power steering locked as me and my child was driving home. I had to leave the car parked on a side street because the car would not allow me to turn the steering wheel to operate the car properly. At this time I am seeking immediate help with this issue.

- Dundalk, MD, USA

My power steering just quit. I had to turn car off and then back on. It's done it twice now.

- Goshen, IN, USA

The contact owns a 2009 Chevrolet Malibu. The contact stated that the electric power steering off and service off warning indicators illuminated and the steering wheel suddenly seized. George matick Chevrolet (14001 telegraph rd, redford charter twp, mi 48239, (313) 531-7100) replaced the internal dome light more than ten times due to an internal electrical short, but the failure persisted. The dealer made no mention of campaign number: 15356 special coverage adjustment (loss of electric power steering assist). The contact did not know if the VIN was included in NHTSA campaign numbers: 14E044000 (steering) and 14V153000 (steering). The manufacturer was notified. The VIN was not available. The approximate failure mileage was 130,000.

- Southfield, MI, USA

The contact owns a 2009 Chevrolet Malibu. The contact stated that the steering wheel seized and the eps warning indicator randomly illuminated. Banner Chevrolet (5950 chef menteur hwy, new orleans, la 70126, (504) 302-8900) was contacted and stated that diagnostic testing was needed. The vehicle was excluded from manufacturer coverage campaign number: 15356 (special coverage adjustment ' loss of electric power steering assist) based on the mileage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- Gonzales, LA, USA

Power steering randomly stops work. I was driving down a busy highway and it completely stoped working! I have to stop the car shut it off and back on for the power steering to start working again. Also, when I start the car the wheel starts to shake (when in park) and also shakes going down the highway. Happens at least 3-4 times a week.

- Grundy Center, IA, USA

Steering wheel randomly loses power and will not move or is very difficult to move. It happens at start up or while in motion. Definitely a safety hazard. The steering wheel also shakes or twitches at slow speeds or at a stop.

- Rapid City, SD, USA