10.0
really awful- Crashes / Fires:
- 3 / 9
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 57,187 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
From my wife: After two prior trips in the same day (36 miles and 16 miles round trip respectively), my 3rd occasion to start the car was met with a glaring warning message on the digital display that said "engine power reduced". it was followed by "service ESC/traction control". I was puzzled by this when after that both the check engine light and the traction control light came on and stayed on. I was incredibly thankful to not have to get on the highway, but had to go to get to a performance. The engine had barely any power and it was as if the transmission was frozen. I had to creep along with drivers tailgating me because I couldn't go any faster than about 30 mph. As soon as I reached my destination (only 4 miles away), I contacted my husband so he could come to get the car when he got back from his errand. From husband and primary driver of car: I arrived to drop off another car for my wife and I experienced the same problems with the same scrolling messages and sluggish response. I called onstar and their diagnosis said to have the vehicle towed because there was a problem with the throttle. When I called to arrange a tow back to Chevy, I was told that it's a built in safety feature of the car so that drivers can't inadvertently do more damage to the vehicle. Today the brookdale Chevrolet (mn) dealer said they couldn't replicate the problem and that I could either pick the car up, or they would keep it one more day to see if they could "replicate" the problem to identify and fix the issue. I told them I could not keep a car that was unsafe to drive. If my wife or I had been driving in this vehicle at high speeds when the engine power was reduced, it could have had the potential to cause an accident. Please investigate this problem further. I've seen other complaints online regarding the same issue.
- Circle Pines, MN, USA
- Lake Jackson, TX, USA