The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle loss power steering assist with the power steering assist warning light and the service ESC message displayed on the instrument panel. The contact spoke with a representative at northcutt Chevrolet-Buick (3201 w. owen K garriott rd, enid, ok 73703) and was advised to bring the vehicle in for an inspection. The manufacturer was not notified of the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 14E044000 (steering) however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

- Enid, OK, USA

Power steering is going out and it takes extra physical effort to steer the vehicle.

- St. Louis, MO, USA

While driving 35 mph on city street, a chime sounded and power steering, service ESC message came on. The steering wheel became very difficult to turn. Although very hard, I was able to turn into a parking lot. After turning the car on/off for about 20 min, the message finally went away and the steering worked again. Today when I started my car, the same message appeared.

- St. Louis, MO, USA

A clunking was coming from the steering column while driving, which ended up being the intermediate steering shaft.

- Holly, MI, USA

The power steering light just came on my car while driving down the road

- Selmer, TN, USA

While driving 45 mph on a city street, my power steering went out, the evs service light, then traction light & back to no power steering light. Was able to make hard turns to get into a parking lot. Turned the car off & on - all lights went back to normal. Called the dealer who told me it was "my call" if I wanted to bring it in for service. Dangerous as far as I'm concerned & surprised there is no recall on this issue. I could have been killed or killed somebody else at that speed.

- Comstock, MI, USA

My cars steering wheel started to make noise in the steering wheel then it started to move slightly.very slightly while I was driving. After a little bit more of driving the same day. The problem got worse and the steering wheel would lock and only locked once while I was driving at low speed

- Commerce City, CO, USA

Driving down the street from my house, my vehicle started to chime and display a message about the power steering being off and ESC service light came on while stationary at a stop light. I struggled to move my car over and off the road, still without power steering. After turning the car off and on again, my power steering had returned. Upon further research, General Motors has already recalled the previous years for this problem in June of 2014 with recall #14117. I have very good reason to believe that this is the exact same problem in later model years and they have failed to address it. The last recall had to do with the torque sensor assembly and/or the power steering motor controller unit, per the recall.

- Richlands, NC, USA

The power steering warning comes on along with service message. When car is started and you are unable to turn wheel. Glad this happened in park and not while we were driving it. I read about a recall for Malibu from 2007 thru 2012 I'm the original owner and never have received any info from GM. The dealer ship said today that my VIN number was not in the recall. I can't beleive that the steering staff sensor was a diffrent part from one vehicle to another. The discription of the issues I'm having is exactly the same that has been described in the recall notice. I beleive GM is in error that if my vehicle has a diffrent part # for the sensor that part is also deffective and should be in this recall. Hope you can help thanks.

- Merritt Island, FL, USA

While pulling out in traffic in tallahassee, Florida, leaving starbucks, , I lost power steering control without any warning of this possible issue occurring, almost resulting in crashing into the median.

- Tallahassee, FL, USA

This isn't the first time I've encountered this exact issue, and have had previous issues after purchasing the vehicle (used) back in 2013. Both times this exact issue at hand occurred, both happened while driving. First time, I was driving in a sharp curve with my children in the back seat. This last time I was driving on the highway. Luckily nothing was hit in either cases, however this past time I pulled muscles in my back straining so hard to try and steer the vehicle to get at least very minimum off the road and onto a side street and to safety. As both times I were driving the ESC light came on, and power steering light came on. Resulting in me not being able to brake, or steer - the only steering I were able to do was very strained (as previously stated), I had to put forth extreme efforts to get it to barely turn. The steering wheel acted as if it were locked. This needs to be addressed, and covered under a recall as I've read/heard a multitude of the same issues that are all common with this exact year, model/car. And for this be such a danger, it needs to be corrected before it costs someone their life. I'm terrified to think what if everyone around me weren't paying attention when both events took place, it could've resulted in my life. My spouse being single raising our precious 4 children. How Chevy/GM can live knowing these issues happen and not address it is horrible, knowing very well it could result in a life I'd not more being lost. The only way I could get the lights to turn off and me to be able to drive, I had to shut the car off, wait, and turn it on in order to continue my drive to work. I'm terrified to drive this death trap of a car, especially knowing these issues could happen at any time, without warning or reason. This needs to be fixed. Otherwise this is a lawsuit just waiting to happen.

- Hallsville, TX, USA

While driving my 2011 Chevrolet Malibu ltz, I experienced brake failure. This failure was only temporary; while driving approaching a stop light, I went the apply the brakes and the pedal had almost no pressure. It almost went the the floor before I began pumping the brakes. Unfortunately this did not work, which led to my car rear ending the vehicle in front of me. After bringing the vehicle to a stop, I made my best attempt to inspect the brakes and brake fluid, and noticed almost nothing. The only thing I had noticed was slight low brake fluid. After further research, I read a few complaints related to both electronic power steering rack issues, and brake failure. Both of these which I experienced. All of which happened at speeds below 40 mph on a city street

- Flint, MI, USA

It have the air bag light on in the dash say service air bags and with the steering wheel when you drive it like it won't to lock

- Mccomb, MS, USA

I got the electric power steering assist (eps) light several times. As a result, I wan't able to steer the wheels. I called GM and they said it's not subject to a recall. But they would fix the problem if it happens within 10 years or 150,000 miles on the car. But since that 10 years just passed in June 2020 for my car, I have to pay out of my pocket, they said. Then I asked why I didn't get a notification about the 10 years/150,000 miles coverage. They said it's because I'm not the original owner. Unlike recalls, they said only original owners got the notification (I bought this car second hand). I think this doesn't make sense. Not being able to steer wheels due to the mechanical defect is a critical safety issue. But it's not subject to open recalls yet. And GM sets an artitrary qualifications for free service and declines warranty for cars beyond them. I think NHTSA should order open recalls for this power steering problem so that all vehicles should be serviced regardless of year and mileage.

- Raleigh, NC, USA

Since I purchased my vehicle back in 2015 (used) I have had ongoing steering issues. The steering feels much looser than most vehicles. It has almost taken me off of the road several times. I have had mechanics look at the car and they have all suggest I take it into Chevy for diagnostics since it is electrical steering. There is a recall for the steering on this exact year, make and model, though it says my VIN was not affected. It is a huge concern for myself to have this steering corrected as I have a toddler in my back seat. When roads are wet, uneven pavement, or the weather windy.. my car pulls off the road drastically I have to grip my steering wheel so hard to the point my hands turn red from grabbing so tightly in order to maintain somewhat control of this vehicle.. with this year. Make and model having steering recalls, I request Chevy honors my request to have my vehicle inspected by a licensed Chevy dealer to determine what the issue is. This has been an issue since purchasing the vehicle and I find it unlikely that I have the same exact issues as the recall though a completely different issue. I am afraid this will cause me to lose control of my car and wreck. Higher speeds (for example on the freeway) make the steering almost unmanageable and difficult to control. I have spoke to numerous Chevy Malibu owners who have had this exact issue with their recalls. I have reached out to Chevrolet directly to express my concerns and it was disregarded, they said my VIN was not effected so it couldn't be the issue. Consumer had the parts replaced on 6/19 again on 6/29 but vehicle is still unsafe to drive and problem is recurring.

- Turlock, CA, USA

Steering wheel shakes when vehicle is idling. Online research mentions a tsb 15356.61722 and recalls for earlier model years. Why was I not notified of this back in 2015?

- Bedford, OH, USA

The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving 65 mph, the steering wheel ceased and became difficult to turn. The power steering warning light illuminated. The contact stated that he almost crashed into two vehicles and barely coasted to the side of the road. The contact powered off the engine. The vehicle was restarted but the failure recurred. The vehicle was left at the side of the road for two days and later was towed to the contact's residence. The vehicle was taken to an independent mechanic and was diagnosed with the code C0545 which was a steering wheel torque sensor malfunction, which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recalls associated with the VIN. The failure mileage was approximately 90,000.

- Denver, CO, USA

Power steering light displays on the dash than car lost power steering control..while driving able to steer with using extreme strength turning by driver this happen on city road.

- Stapleton, GA, USA

I was driving at 70 miles per hour, the steering wheel started shaking and locked up, I almost loss control of the car. This is my 2nd 2011 Malibu and the other car had the same problem. It an issue with the power steering control. The car is currently cannot be driven.

- Ypsilanti, MI, USA

Per online reviews from recalls for 2011 Malibu the power steering warning light flashed. This recall was not sent to me, however, my car is affected.

- Kalamazoo, MI, USA